Customer reviews of 1001hobbies

4,2 /5

Based on 40 295 published reviews

5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

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Acheteur Vérifié

Published on 30/05/2021 à 15h14 following a purchase from 18/05/2021

Fast, top-notch shipping

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Acheteur Vérifié

Published on 30/05/2021 à 14h58 following a purchase from 25/05/2021

very good and very fast.

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Verifizierter Käufer

Published on 30/05/2021 à 13h36 following a purchase from 24/05/2021

Fast and reliable.

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Acheteur Vérifié

Published on 30/05/2021 à 09h20 following a purchase from 14/04/2021

A little slow on the shipping front, but always present.

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Acheteur Vérifié

Published on 30/05/2021 à 08h58 following a purchase from 14/05/2021

Very good experience, parcel arrived without any problem, what happiness!

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Acheteur Vérifié

Published on 30/05/2021 à 07h38 following a purchase from 11/05/2021

Order conformed.
Delivery very long 15 days for 4 to 6 announced damage

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Comprador Verificado

Published on 29/05/2021 à 22h47 following a purchase from 22/05/2021

It does not fit my needs. I was interested in two 1000 l. tanks for waste. Not the supposed model that I received. The advertisement of the item, is totally misleading. I am pending to return it and to be refunded the amount paid. I hope this is not a scam. I need instructions to the effect, which I expect to receive.

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Response from 1001hobbies Published on 02/06/2021

Hello, Thank you for your comment. Please be informed that we clearly indicate that it is a part for modelers, we are sorry that you did not notice it.
Please be informed that we have not yet received your products, our customer service will contact you as soon as possible.
Thank you for your patience, We appreciate your patience, Laure

Acheteur Vérifié

Published on 29/05/2021 à 19h35 following a purchase from 21/05/2021

LOTS OF CHOICE ON A VERY PLEASANT AND CLEAR SITE. AND THE ICING ON THE CAKE IS THE PROMOTION... IT'S HARD TO BEAT THAT.

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Geverifieerde Koper

Published on 29/05/2021 à 18h38 following a purchase from 24/05/2021

The guard rails that come with the Carrera One! racetrack for the corners are very tricky to attach!

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Acheteur Vérifié

Published on 29/05/2021 à 18h21 following a purchase from 30/04/2021

The package is very good, the parts are in the original packaging.

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Acheteur Vérifié

Published on 29/05/2021 à 18h10 following a purchase from 22/05/2021

Perfect.

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Verifizierter Käufer

Published on 29/05/2021 à 16h49 following a purchase from 22/05/2021

Great quality, good prices, fast delivery and super communication, all the best, gladly again

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Acheteur Vérifié

Published on 29/05/2021 à 16h18 following a purchase from 16/05/2021

I deplored the lack of responsiveness: following my order, after several reminders, I was informed that the desired item was out of stock. So I chose another item.... no reply, then a notice that my order had been dispatched, on which I noticed that all the paints (and other accessories) were there, but that the main item, a boat, was waiting to be restocked"..... I'm worried because it's a birthday present and I'm afraid I won't receive it in time. In the end, delivery was made the very next day and everything was there, but communication was poor. What a shame! (Well, I haven't seen the model yet, it's packed and the recipient will open it tomorrow: I hope he'll be satisfied).

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Geverifieerde Koper

Published on 29/05/2021 à 16h14 following a purchase from 22/05/2021

great range

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Acheteur Vérifié

Published on 29/05/2021 à 15h24 following a purchase from 22/05/2021

Delivery made before the date indicated and in accordance with my expectations, everything is perfect.

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Acheteur Vérifié

Published on 29/05/2021 à 15h13 following a purchase from 17/05/2021

Note 10 reasonable delivery time, excellent packaging, punctual and courteous deliveryman

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Acheteur Vérifié

Published on 29/05/2021 à 14h47 following a purchase from 01/05/2021

Nickel is what I expected

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Acheteur Vérifié

Published on 29/05/2021 à 14h42 following a purchase from 18/05/2021

Very good

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Acheteur Vérifié

Published on 29/05/2021 à 13h59 following a purchase from 22/05/2021

Nothing to say. Deadlines met

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Verifizierter Käufer

Published on 29/05/2021 à 12h22 following a purchase from 14/05/2021

All good

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Acheteur Vérifié

Published on 29/05/2021 à 12h22 following a purchase from 19/05/2021

No worries about refunding an order (model no longer available). (Another order delivered on time.
Perfect and see you soon for another Dom order.

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Acheteur Vérifié

Published on 29/05/2021 à 12h14 following a purchase from 23/05/2021

Professional model makers, I'm extremely satisfied

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Geverifieerde Koper

Published on 29/05/2021 à 07h46 following a purchase from 22/05/2021

Ordering and delivery all went fine. Navigating is sometimes a little tricky you shouldn't click a diminutive category too quickly /accidentally but that's the only thing as far as I'm concerned.

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Geverifieerde Koper

Published on 29/05/2021 à 07h28 following a purchase from 22/05/2021

Arctica russian nuclear pow

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Verified Buyer

Published on 28/05/2021 à 22h10 following a purchase from 06/05/2021

I had to pay £40 import duty on the delivery which was not made clear.

Response from 1001hobbies Published on 02/06/2021

Hello,
Since the Brexit, the orders above 135 £ are subject to taxation by the English customs. We deplore this situation, but we warn our customers.
Sincerely,
Laure

Acquirente Verificato

Published on 28/05/2021 à 19h44 following a purchase from 08/05/2021

on time..nice product and seriousness in dealing with payments..nice site to the next purchases!!!

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Acheteur Vérifié

Published on 28/05/2021 à 17h48 following a purchase from 12/05/2021

Order conforms nothing to say Fast shipping

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Acheteur Vérifié

Published on 28/05/2021 à 17h37 following a purchase from 11/05/2021

Super fast

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Acheteur Vérifié

Published on 28/05/2021 à 16h45 following a purchase from 18/05/2021

Easy selection and fast shipping.

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Acheteur Vérifié

Published on 28/05/2021 à 16h09 following a purchase from 24/05/2021

Fair prices, fast delivery, competitive packaging. Very satisfied.

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Acheteur Vérifié

Published on 28/05/2021 à 15h45 following a purchase from 24/05/2021

Very good

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Acheteur Vérifié

Published on 28/05/2021 à 14h27 following a purchase from 11/05/2021

Everything is perfect

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Verifizierter Käufer

Published on 28/05/2021 à 12h30 following a purchase from 18/05/2021

One item ordered was reported as unavailable at short notice, but was still delivered within a week. Otherwise top and fast.

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Acheteur Vérifié

Published on 28/05/2021 à 12h10 following a purchase from 30/04/2021

excellent!

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Acheteur Vérifié

Published on 28/05/2021 à 11h43 following a purchase from 08/05/2021

On time as usual. Never disappointed

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Geverifieerde Koper

Published on 28/05/2021 à 09h21 following a purchase from 30/04/2021

Very good! Great service. Recommend!

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Verifizierter Käufer

Published on 28/05/2021 à 08h30 following a purchase from 23/04/2021

Fast and solid delivery.

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Acquirente Verificato

Published on 27/05/2021 à 19h32 following a purchase from 26/04/2021

Simple and user-friendly

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Acheteur Vérifié

Published on 27/05/2021 à 18h49 following a purchase from 10/05/2021

Too long to deliver

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Response from 1001hobbies Published on 02/06/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

Acheteur Vérifié

Published on 27/05/2021 à 18h21 following a purchase from 19/05/2021

perfect fast efficient

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