Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 728 published reviews
5 25,7k 63% 4 6 468 16% 3 2 787 7% 2 1 741 4% 1 4 039 10%

Summary of reviews

1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.

All reviews

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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/05/2021
Top!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 15/06/2021
Delivery time a little long. But items available that are not available elsewhere. Purchase transaction ok.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/06/2021
Fast shipping, great communications, high quality! Would buy from again.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2021
slow shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
Efficient search module and well-packaged, protected products.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/06/2021
Excellent UK based supplier. Easy payment and tracked delivery. I cannot fault there service and continuous contact throughout the purchase and delivery process. Would buy again from this site.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
Fast deliveries
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/05/2021
Shipped much faster than I expected. Great variety of products!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/06/2021
A wide range of models, but stock not held in the UK. Hence a long wait for delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/05/2021
Great website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
Always delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
The speed and quality of the product I received were quite satisfactory.
On an unrelated note, however, I find the price of some of your models prohibitive. Kind regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
Very satisfied. User-friendly and practical site. Fast and efficient service. Monitoring of progress and information on the evolution of the order process well done. Thanks to the whole team...
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/06/2021
I ordered rare decals--there was availability before the stipulated time and then the shipping was very fast. I am very satisfied!
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 15/06/2021
Slow delivery , does arrive and respond to emails
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Response from 1001hobbies
Hello, Thank you for your comments. We regret the delay and apologize for this incident.
We thank you for taking the time to alert us to this inconvenience.
We wish you a happy day The Customer Service
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 12/06/2021
Taking a long time to get there
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
All is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
very friendly advisors - patient and responsive to sometimes confusing requests
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/05/2021
Clear
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/06/2021
all ok
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2021
A little disappointed but I inadvertently did not note that the model was in cardboard. Otherwise satisfied with the shipping and protection of the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
Very fast delivery. Everything is perfect, I recommend it.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/06/2021
This is the first time I’ve never used his business and I am quite pleased with the results. They have excellent products and they ship quickly. Highly recommend this company
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 21/06/2021
Very bad. Order shipped from France wrapped in nothing but some bubble wrap! ANY model kit needs to boxed in a larger box and then padded with newspaper, bubble wrap etc. your order arrived promptly but was crushed in transit. NEVER ship a model without boxing in a bigger box and padding it. You must be stupid not to know this
Response from 1001hobbies
Sir,
Thank you for your comment.
We apologize for this incident, our customer service will get back to you as soon as possible.
Sincerely,
1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/06/2021
Order was received quickly at a fair price and arrived safely. Will definitely order again in future.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/06/2021
1st class service well packaged good to deal with
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/06/2021
Delivery took a very long time. 5-7 days became 3 weeks. Well packaged.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/03/2021
Waiting 3 MONTHS for this order may be a bit long...
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident. Our customer service will get back to you by email as soon as possible.
Wishing you a nice day, 1001hobbies customer service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/06/2021
Excellent price for model kit and an easy international purchase with very fast delivery, very pleased with everything, thank you.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/06/2021
As expected
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/06/2021
Top reliability
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
quick service complete kit
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/06/2021
Quick delivery with traceabilty. Item as described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2021
Delay a bit long but everything arrived fine.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/05/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
Very good fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/04/2021
I AM VERY PLEASED WITH THE SERVICE.
Prompt, efficient, sensible postage charges, and good communication.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2021
A VOIR LES POTS HUMBROL , SOUVENT DES MORCEAUX DE PEAUX SONT EN FORMATIONS ET BIEN SUR PARFOIS UNE PETITE QUANTITEE DE PEINTURE PEUT E¨TRE RECUPEREE . YOU NEED TO SEE THE PROBLEM.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2021
fast delivery, great choice of models and competitive prices, the site is top-notch!
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