English 
A
Rating: 5 out of 5
Super
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
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A
Rating: 5 out of 5
order as expected
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V
Rating: 5 out of 5
Everything top!
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A
Rating: 5 out of 5
Fast and efficient, as always. Thanks to the team.
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A
Rating: 4 out of 5
Good after-sales service, but not easy to contact...
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G
Rating: 5 out of 5
Clear and user-friendly site
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A
Rating: 5 out of 5
Perfect for indulging our passion for models.
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G
Rating: 2 out of 5
The RC car we ordered arrived with the tyraps already cut. After this we found out that the remote control does not respond properly and the car suddenly goes backwards without you operating the remote. Still no response heard from 1001
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A
Rating: 5 out of 5
order received in perfect condition. i recommend
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A
Rating: 5 out of 5
VERY EFFECTIVE SITE
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A
Rating: 5 out of 5
very satisfied with the service and the order
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A
Rating: 5 out of 5
Excellent
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V
Rating: 5 out of 5
Goods flawless, ongoing information throughout the entire process, fast delivery.
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A
Rating: 5 out of 5
Very nice plane. Meets my expectations...
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G
Rating: 5 out of 5
Fast and good service!
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G
Rating: 5 out of 5
I was a little hesitant about whether it would go well, but it was delivered nice and fast. There was neat communication in between and I am satisfied with my package.
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A
Rating: 1 out of 5
Horribly disappointed by 1001 hobbies, my box of Warhammer miniatures wasn't even in a cardboard box, just wrapped in bubble wrap, so the box was damaged, and there was some damage inside, notably to a set and part of a miniature. This shows just how little seriousness this store takes. Disgraceful. I've never seen such sloppy service in the model world. A Flee.
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Response from 1001hobbies
Thank you for your comment. We would like to inform you that we will refund 10% of your order, i.e. 7€90. This refund will be made within 10 days.
Sincerely, Laure
Sincerely, Laure
A
Rating: 5 out of 5
Great service, fast and serious.
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A
Rating: 5 out of 5
TB!!
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A
Rating: 5 out of 5
Safe arrival and good protection.
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G
Rating: 5 out of 5
Good service, fast shipping
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A
Rating: 1 out of 5
Deplorable service, zero communication, deadlines not met
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Rating: 5 out of 5
An excellent little kit well made and delivered on time./
A
Rating: 5 out of 5
Order received on time, a very large choice of resin improvement kits, but very high prices compared to other sites. Thank you very much. Best regards.
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A
Rating: 5 out of 5
Everything was perfect
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V
Rating: 4 out of 5
The shipping cost was high, and the delivery slow for me in the US, due to it all happening from France. On the other hand, the product was very hard to find here, the product price was fine, and the service was very good.
A
Rating: 4 out of 5
no problems navigating the site, good customer service.
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A
Rating: 2 out of 5
ultra fast delivery, but this model of soyuz is absolutely disgusting, full of burrs and molding defects, really amateur work, I'll have to buy a dremel and body filler to be able to save it, I give despite everything two stars because they are the only ones to make a model of soyuz.
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A
Rating: 5 out of 5
On-time delivery as ordered
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A
Rating: 4 out of 5
very good just a little mistake but I don't hold it against them
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V
Rating: 3 out of 5
Having to pay when you use PayPal is not good then you wait ages for the goods. I will only use you if I can't find the model else where..sorry I do expect a slightly better service .and service is very slow ....SORRY
A
Rating: 5 out of 5
satisfactory navigation and services
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A
Rating: 5 out of 5
excellent, price, compliant products, fast delivery ;-) bravo, I will order again with pleasure.
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A
Rating: 5 out of 5
The site is pleasant and explores well. I would like it if, for each model for sale, especially for aircraft and military vehicles, the colors to be used were also indicated, with reference to FS colors or those of the better known brands, such as Tamiya, Italeri, Vallejo, Anni, etc.
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A
Rating: 5 out of 5
On-time delivery and items matching description. Adequate packaging
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A
Rating: 5 out of 5
Clear, as expected, so very good.
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A
Rating: 5 out of 5
Very good order tracking
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A
Rating: 3 out of 5
Over a month to deliver and no reply to my reminder email!
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A
Rating: 5 out of 5
perfect
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V
Rating: 5 out of 5
They let you know status of your order and ship when all is complete. I appreciate this over multiple smaller shipments. Overall, very good customer service.