Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Verified Buyer
Rating: 2 out of 5
following a purchase from 28/02/2021
took far to long to acknowledge problems with non delivery and needed PayPal's assistance in the matter.
Response from 1001hobbies
Mr. Summers,
Thank you for your comment. We would like to inform you that we have been waiting for the response from UPS before we can refund your order. We regret that it took so long but we cannot be responsible for a package lost by a carrier.
We apologize once again and ask you to believe that this type of incident is very unpleasant for us.
Sincerely,
Laure
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/04/2021
Order well delivered but an email received every day for availability when product ordered and several emails sent to report the concern without any response.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
A wide choice, a product faithful to the presentation and of good quality, a very good follow-up from order to delivery. Fast delivery
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Verified Buyer
Rating: 1 out of 5
following a purchase from 29/04/2021
They are scamming UK buyers as they are trying to give the impression that they are UK based, with their .co.uk website, and London contact phone number. They are actually in France, and so you must pay much more money in import fees. Don't buy from this fraudulent company if you are not in the EU.
Response from 1001hobbies
Hello,
We regret this comment. We regret that you did not see that we ship from France, as indicated during the validation of your cart.
Due to the current COVID restrictions and the Brexit, shipping times may be 3-5 days longer than expected.
Please note that orders above 135GBP may require additional costs upon reception. Thank you for your understanding.
We regret this situation and apologize to you.
Sincerely,
Laure
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/04/2021
it was very easy finding the product and your hobby shop
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Beautiful finish, top of the range
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2021
I'm sorry, but when you buy for 170 euros in two weeks and 5 days later they give you a 10% discount, you feel like you're being taken for a fool. I don't appreciate it. We'll be sure to get back to you when you mention it.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/04/2021
Purchased beautiful miniature. No long delivery time and fine delivery. Just great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Cette fois si arrivé en bonne état ce n'est pasvotrefaute c'est celle du transporteur ou du livreur merci pour votre rapidité de votre envoi
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/05/2021
On this occasion everything has gone very well, the shipping period has been about a week, everything has arrived well and is what I ordered and without any problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Total satisfaction
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/05/2021
Great service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2021
Fast and as ordered.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/05/2021
Delivery was very fast excellent Packaging the goods were delivered in excellent condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
Perfect service. Small problem with a can of paint (without gas). They sent another in less than 24 hours.
Serious and fast company, takes care of its customers.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/04/2021
Attractive prices and offers, good communication but delivery time a bit too long
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 20/04/2021
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
nothing to complain about
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/04/2021
It's a real mess to find the color selected by the model's documentation. While everything exists in your correspondence table, in practice it doesn't. You have to make approximate choices.
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Response from 1001hobbies
Sir, We regret your comment. Our customer service is at your disposal if you need any help at 01 1 79 73 68 76. Regarding your paints, simply enter the pot reference in the search bar. Please also know that it's thanks to your comments that the 1001hobbies site improves every day.
Thank you for taking the time to send us this information. Sincerely, 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/04/2021
I find that you are often out of stock and that's a shame, I had ordered 2 bottles and you couldn't because you only have one and that still makes me lack today.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/04/2021
Clear and well-stocked site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Order arrived quickly Very well packaged I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
Very responsive customer service following my delivery problem, at amazon level! Fast shipping. I recommend ;)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2021
the only drawback was that the labels stuck on the pots hid the color numbers.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/04/2021
Very easy to deal with. Prompt service and delivery. Highly recommend them.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Perfect, order delivered on time! Come on down! Michèle B.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/04/2021
Fast and well packed
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/04/2021
Good tracking, knowing exactly where your parcel is, at all times
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Fast delivery and product conforms to the catalog.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/04/2021
Fast delivery with good communication from seller, recommended.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/04/2021
The site gives excellent overview of all products and it is easy to place an order. The customer service is excellent!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/04/2021
Navigation on the site is easy fast and very intuitive!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Nothing to say everything is ok
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/04/2021
Your sight is very easy to navigate and search for what you want to buy the prices and shipping as well as keeping you informed on you status of your order and quic over seas shipping are reasonable High Recommend 1001 Hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/04/2021
Items arrived quickly and in perfect condition. Everything was exactly what I need for my model build and I will be ordering from 1001Hobbies again. Thank you!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/04/2021
great service and swift delivery. No problems with the order very reliable and quick delivery. Items were will packed well and arrived here in usa in great shape. All in all and very good experience, and will use this company again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/04/2021
Product unavailable in UK. First time using 1001 Hobbies and very pleased with service. No problems here. Would do business again in future.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Nothing to complain about, fast delivery. Very good, impeccable service, careful and attentive. I'll be back!
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 20/04/2021
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
I have nothing to say, everything's fine.
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