Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/04/2021
Reliable store, shipping taken care of. I did not give 5 stars for 2 reasons:somewhat slow shipping (about ten days) and the surplus that is charged by paying with PayPal.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/04/2021
Excellent service, kept me informed about the delivery. Definitely use this company again...
10/10
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/04/2021
the parcel arrived damaged, the parts are very disappointing, you have to cut out the pictures with scissors, the whole thing is very disappointing.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/04/2021
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Perfect order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Easy ordering, payment and fast delivery.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 24/04/2021
Clear layout of the pages, simple ordering process. Fast delivery afterwards with prior notification of when the goods will be dispatched and delivered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
wide selection on the site and fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/03/2021
Everything went very well with my order, great customer service, I was kept up to date with the dispatch and delivery. In fact my order arrived much quicker than I had expected despite Brexit/Covid issues, so well done. I'm sure I will be purchasing from 1001 hobbies in the future. Also the price of the kit was a great deal.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 06/04/2021
great site, nice products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2021
Quite disappointed with my order. I ordered a product that I had ordered before from 1001hobbies but what I received was different from the previous time. I recommended the correct product from a competitor's site, too bad.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/04/2021
rapide et conforme
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/04/2021
Very good, arrived ahead of schedule and perfectly packaged.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 06/04/2021
At first I was afraid it was a fake website and I could whistle for my ordered stuff. I did not receive an order confirmation and the items remained in my store manager after payment. Important tip: pay with credit card then you are always insured. It is difficult to get in touch. I only received an email confirmation of my order after about 2 weeks. From then on everything went fine. I got a nice mail with track and trace and a message when the goods had arrived in the Netherlands. The goods are shipped from France so it takes a while before you receive it. My order looked neat and was shipped fine. Really important to pay by credit card because the bank withdraws your money the moment you don't receive the goods. Paying via iDeal at such a time means that you simply lose your money if your order does not arrive. It put my mind at ease. However, I will think twice before ordering here again given the lousy communication.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 16/04/2021
Too high unnecessary shipping costs relative to the item which could easily be sent by mailbox mail
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Response from 1001hobbies
Hello, Thank you for your comments. We take good note of your comments and pass this information to the sales department.
Thank you for your comments.
1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2021
order well received and perfectly packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Always on time
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/04/2021
Everything fast
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/04/2021
Very fast in shipping.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2021
i ordered a stampe sv4 i'm very pleased with the item the box is damaged or worn it seems to me an item bought second hand price too high for the item
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/04/2021
Promptly delivered and beautiful puzzle
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/04/2021
I received the box opened and the plastic envelopes opened.
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Response from 1001hobbies
Hello, You are welcome to send us some photos to [email protected]. Thank you for your feedback Sincerely, 1001hobbies Customer Service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2021
I appreciated the tracking of my order, and the time between order and delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2021
I received 1 hu118 mat + 1hu 186 mat + 1 gloss 15 + 1 hu 65 mat , instead of 2 hu118 mat and 2 hu 186 mat , see the mail I sent you on your mail . (Error on your part)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/04/2021
Good selection, decent prices. International shipping took a while, though
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/04/2021
They had want I wanted at a reasonable price and I received it quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
No worries, I recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/04/2021
Awesome service and great prices. Fast shipment to boot. Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
fast and careful delivery, I had an error on my delivery but customer service immediately resolved the problem, very satisfied.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/04/2021
This is the second time I ordered from 1001, and both times they got it all wrong. The company has potential if they would get their act together. It made me mad that they kept the cost of shipping, which was more than I paid for the item I never got. Only a partial refund. They suck.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 10/04/2021
Order and delivery were fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Very good service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/04/2021
Very good selection of products on the site, but very long shipping times because they often don't have the item available (which they mention only after the transaction has been completed) and in the meantime, customer service follow-up lacks responsiveness. Too bad
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
Nothing to say, everything is perfect. Keep up the good work. Thank you and see you next orders.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/04/2021
All good and perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2021
Component marked with a few days delay... Received quickly.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/04/2021
Everything is perfect, although I would have liked that when you use the search engine the results are not so messy.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/04/2021
Fast service
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/04/2021
Satisfied with the purchase. Delivery was on time despite the pandemic. I have saved the site as a favorite for any future purchases.
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