Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 14/04/2021
it wasn't clear if it was an airplane to glue together, but this was more like a legoding
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/03/2021
I like the selection and responsiveness of 1001 hobbies.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/04/2021
Great service, excellent advice via email contact, very fast delivery THANK YOU
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 21/02/2021
Website is reasonable. Do not find everything easy to find. Only a lot of choice.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/04/2021
Great service and speedy delivery.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/04/2021
Top super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Very good site, practical and easy to order. Choice of deliveries. Not necessarily the cheapest on the market, but complete and fast! Would recommend
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/04/2021
Great!!! So many choices. And delivered quickly. Order from you guys again soon.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 21/03/2021
one of the products I ordered was not in the package; in fact for a long time that piece was "awaiting supply" based on the directions on the website, but although it took them a month they evidently did not find it. No communication about this has reached me; I wrote on Friday, 23/4, and am waiting for a reply.
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Response from 1001hobbies
Mrs. Daniel, Thank you for your comment and we are sorry for the delay in responding. We would like to inform you that we sent you an e-mail on April 13, 21, to inform you that we replaced your unavailable product with a credit note so that we could send your order.
We had no other choice, because this product from England, we had no destocking delay.
Wishing you a good day Hope you have a good day, 1001hobbies customer service.
Translated with www.DeepL.com/Translator (free version)
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 07/04/2021
Order goes through France and takes quite long, while they promote on the website that it will be shipped within a short time, I ended up waiting 3 weeks
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Response from 1001hobbies
Mr. Schipper, Thank you for your comment. However, we insist on the fact that you placed an order on 07/04/2021 20:52:23 and that this product will be shipped within 2-4 days.
As a result, your package left on time, namely Tuesday.
We thank you for your understanding, Thank you for your understanding, 1001hobbies customer service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/04/2021
Clear and friendly communication throughout the buying and delivery process. Easy to use website.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
Nice and short
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 12/04/2021
Web-site: search function and dropdown menus work poorly.Web-shop: Supply and handling are toppie.I recommend it to everyone.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/04/2021
First purchase all good, perfect shipping and item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
RAS, ok
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/04/2021
Good navigation within the site, accurate in communicating the timing of shipping and arrival of the item.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/04/2021
Nice smooth transaction from ordering online, payment, quick delivery, and notified of status at each stage. Well recommended and would use again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
I've already done it ........
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 06/04/2021
Thank you for your effort
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2021
The selection of items is excellent and the delivery went smoothly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
Serious and fast
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 31/03/2021
Smooth shipping. Beautiful puzzles!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/04/2021
Good assortment, well organized site, fast delivery, excellent packaging. Fully satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2021
Hello, that's great, but if you spend more than a certain amount, delivery could be free, couldn't it?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
Perfect as usual.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/04/2021
Excellent service would highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Very good
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 30/03/2021
I waited almost a month for the order I requested to arrive.
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Response from 1001hobbies
Hello, We thank you for your opinion and please believe that this kind of incident is very unpleasant for us.
We apologize but your product was destocked in England, which explains this delay we regret.
We wish you a good day.
Sincerely, 1001hobbies customer service.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/04/2021
Seller responding immediately to questions or requests,package arrived quickly, well packed.Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
super fast shipping! thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/04/2021
Very good service came quickly package
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 09/04/2021
Good service, fast delivery
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/04/2021
The search function of the site is good, if while scrolling I see an item that might be of interest and I click on it to look at it more closely and then want to scroll on again the page starts all over again and not from the point where I left off. This is inconvenient because then I have to scroll myself to find the point where I left off.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 19/04/2021
Puzzles look good and delivery was fast.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/04/2021
Convenient site, neat confirmation of order. Smooth delivery. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
Fast, Very good communication
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 06/04/2021
everything ok, with a little patience, still satisfied though
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2021
Perfect transaction. Very fast delivery. Would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Package received promptly, careful packaging, product conforms to request.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Super in 1/32
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