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V
Rating: 4 out of 5
Delivery faster than usual, positive.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 729 published reviews
Summary of reviews
1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.
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A
Rating: 1 out of 5
Run away from this store, error when buying an item, email within 12 hours to cancel the order and no response. The store sends the item (it happens) on the other hand procedure for product return initiated on their site (archaic by the way) and it's been 5 days that I'm waiting for someone to deign to answer me, the way customers are treated is not acceptable.
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Response from 1001hobbies
Hello, Mr Martin, thank you for your e-mail. We would like to inform you that we do not have any cancellation emails from you at our customer service address. We regret this. Our customer service will contact you as soon as possible.
Thank you for your understanding, Laure
Thank you for your understanding, Laure
C
Rating: 4 out of 5
Easy purchase and good and fast service.
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A
Rating: 5 out of 5
Impeccable I highly recommend
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V
Rating: 1 out of 5
Terrible! Sent me the wrong kit, finally accepted that they had made a mistake, promised to send me a return label so I could return it, and two weeks later no sign of it! I am still, a month later, still without the kit that I PAID FOR! Awful! Do not shop here!
Response from 1001hobbies
Hello,
Thank you for your opinion. I inform you that our customer service will come back to you as soon as possible.
Sincerely,
Laure
Thank you for your opinion. I inform you that our customer service will come back to you as soon as possible.
Sincerely,
Laure
C
Rating: 5 out of 5
Good experience, fast and quality
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A
Rating: 5 out of 5
Perfect delivery. Everything I ordered was present and very well packaged. Nickel chrome.
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A
Rating: 5 out of 5
simple procedure , honest prices , fast delivery
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C
Rating: 4 out of 5
THEY ALWAYS WORK WELL, BUT THIS LAST TIME WE HAD TO SEND THEM A REMINDER.
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A
Rating: 5 out of 5
package contents....
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A
Rating: 5 out of 5
Irreproachable in everything, the only thing is the high prices.
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C
Rating: 5 out of 5
The figures sent are of very good quality.
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A
Rating: 2 out of 5
One reference missing on 4 and if I hadn't been bitching about it I think I'd still be waiting. Didn't bother to contact me to apologize for the delay. Didn't even send a partial order. I had time to order 2 times in Japan and 2 times in Belgium and received the kits before. Very disappointing experience. Wouldn't do it again.
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Response from 1001hobbies
Hello Mr Thorigny, Thank you for your comment. We would like to remind you that on 20/05/21, we split your order in order not to delay the delivery of your order any longer. This new order is currently being prepared.
Sincerely, Laure
Sincerely, Laure
A
Rating: 5 out of 5
parcel received promptly thank you
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A
Rating: 5 out of 5
Easy search, wide choice, well delivered with Colissimo.
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V
Rating: 5 out of 5
puzzle arrived pretty quickly, considering it was international shipping
A
Rating: 5 out of 5
Fast and well packaged, no problems.
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A
Rating: 5 out of 5
good delivery time
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A
Rating: 5 out of 5
Excellent service
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A
Rating: 2 out of 5
communication and zero deadlines were not met but I still received my bust and I'm happy.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We offer you free shipping on your next order: please use the code portgratuit25. 1001hobbies customer service.
We offer you free shipping on your next order: please use the code portgratuit25. 1001hobbies customer service.
G
Rating: 5 out of 5
Great da I was able to order a Yak 52, a nonetheless not very common model. Delivered quickly and a nice kit, having printed the parts in a good mold. Fitting is also good.
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A
Rating: 4 out of 5
in the defeated
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A
Rating: 5 out of 5
Total satisfaction on all counts.
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A
Rating: 5 out of 5
Order shipped very quickly and received on time.
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V
Rating: 4 out of 5
The contents of the consignment were as requested. However, the delivery itself left a lot to be desired - not clear for what reason - nevertheless, if required again.
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A
Rating: 5 out of 5
No problems navigating the site, good communication.
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G
Rating: 5 out of 5
Order delivered very quickly
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A
Rating: 4 out of 5
Reasonable delivery time this time. Order complete.
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G
Rating: 5 out of 5
Very satisfied, and order arrived quickly.
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A
Rating: 4 out of 5
Models received fairly quickly and in good condition
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A
Rating: 5 out of 5
All ok
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V
Rating: 5 out of 5
I am fully satisfied
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V
Rating: 5 out of 5
Excellent service.
V
Rating: 5 out of 5
It took a little longer to send but the goods arrived very quickly. Everything was great. Thenke!!!
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A
Rating: 1 out of 5
too long 1 year of waiting since the origin of the order following errors on your part and confusion in your emails. Fortunately, everything turned out fine.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
G
Rating: 2 out of 5
Product in order. Customer service poorly accessible. Answering machine not in Dutch. Time between ordering and receiving far too long. When you ask a question on the site you get no answer.
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A
Rating: 5 out of 5
The product is as described and of good quality This is my second order and I recommend this site, personally I would recommend other items.
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V
Rating: 3 out of 5
Took ages to get the model .have to pay yo use PayPal. And the you have to pay for delivery. So not happy. I will not use 1001 unless I have to.
Sorry but I could have got this product as cheap but quicker if amazon
Sorry but I could have got this product as cheap but quicker if amazon
V
Rating: 5 out of 5
I am very happy with this company. The models are excellent and the service I received is hassle free and also excellent. Is am very happy dealing with them
V
Rating: 5 out of 5
Fabulous service and I will definately use their services again. I just ordered a Flying Colors Detail Decal sheet for a Boeing 707 320B/C model aircraft in 1/144 scale. I did not think I could get such an item but amazingly 1001 do sell them. 1001 stock some real gems that you cant get anywhere else. Many thanks.