Customer reviews of 1001hobbies

Very professional site, large selection, fast delivery Keep it up!

They are very professional and the shipping was quite fast considering it was coming from another state

Package very well packed. Order arrived in 72 h. It's perfect.

Good price, lots of choice, fast delivery :)

Very good

Wide choice of models fast, accurate delivery

Easy Web site to order from good communication . Item arrived very fast I would recommend to any one

Well-done and intuitive site and well-stocked

Very fast delivery, well presented and padded package. Model received in excellent condition.

Lots of variety of materials and good quality. One of the best model stores.

Package received very quickly and perfectly packaged.
Thank you very much for your excellent service.

Great website simple to use. Smooth checkout, with good postage prices.
Have used before and will continue to do so.

Top thanks

Good presentation of the products in the catalog. Easy to order. Follow-up of the different stages of the order.

Fast, well-packaged delivery. There were 2 bunches missing from the box (manufacturer's error), but following my e-mail request, and 1001Hobbies' excellent responsiveness, I quickly received the missing bunches! Perfect! Thank you so much!

Very fast delivery

Fast delivery with no problems and the product corresponds to my expectations.

You come to 1001 Hobbies for the choice.
On the other hand, the internet ordering system isn't quite up to scratch yet: 1) I'm very careful to choose only models that are immediately available, but unfortunately one of them isn't really available and the whole order is blocked for a week. It's not a big deal, and it may even be my mistake.
2) When the order arrives, a Mig21 has replaced the Avenger ordered. My son, who thinks the plane is cool, agrees to do it. I finally write to 1001 Hobbies to tell them we're okay with keeping the model in place of the Avenger, despite their mistake.... no reply...
I'm left with the disappointment of not having received the model I wanted, and no response to the flexibility we've shown in dealing with a 1001 Hobbies error.... There's still room for improvement. Jean-Baptiste

Satisfied customer!

Very good site with lots of models to choose from

good

After ordering 3 items on March 2, 2021 I finally received my package on Apr 21, 2021. Imagine my surprise when I opened it and DID NOT FIND ANY ITEMS I HAD ORDERED. That's right, they were 0 for 3. I do not know who they have working in their packing department but the person is incompetent! It appears somehow that my order was switched with someone else's and after waiting over 6 weeks for my items I am disgusted with 1001Hobby's ability to fulfill an order!

fast and perfect

Bien reçu. Merci

I have been a customer since 2013.
1001 has an excellent catalog of products, both models to assemble and tools and materials for modeling. That is why I am a loyal customer. However there is one aspect that should be improved and that is the delivery. Normally deliveries are not very fast and in some cases desperately long. My last order took exactly TWO months to arrive. However I hope to remain a customer.

It took a little longer than written... but is normal at the moment, otherwise everything is fine

Delays between order and delivery. In any case good continuation to soon.

Perfect, I needed these paints; impeccable packaging and fast delivery thank you

Perfect and fast.

Many parts available Fast delivery Great service that I will keep in my address book.

Compliant order

fast

all okay

Order received promptly, compliant and suitable.

Eventually satisfied. Too bad you don't get a confirmation. Had to email back and forth and wait a bit long for reply, but reply came. Item ended up being slightly damaged, but this is most likely due to shipping.

Speed, maximum guarantee and a good catalog of models in all scales.

I bought some letters, they arrived in good condition and everything was well packed, the bad thing is that I waited 3 weeks for the arrival of the package, it is true that the web specified that it would take 5 working days to be sent but it was sent on the 11th working day plus the time it took the courier to transport the box. On the 6th working day I asked about the package and they answered me saying what happened in the end.

Once again catastrophic!!! I think I'm going to stop my experience with this site.An article that was supposed to arrive between 4 and 6 weeks and which took in the end almost 3 months......

... Quick in shipping ... Package ok ...

Very good, impeccable service, careful and attentive. I recommend it!