English 
V
Rating: 5 out of 5
Everything went very well. Thank you very much!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
G
Rating: 3 out of 5
Initially not a positive experience, made payment but did not receive an order, later seemed to have been a bug in the system. Unreachable by phone, repeatedly emailed, but that did not provide a solution. Finally got someone on the line, who solved everything nicely. Too bad my son didn't get the promised item to make up for it. Car is super cool though!
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V
Rating: 3 out of 5
Unfortunately it took a long time for the order to be delivered.
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V
Rating: 4 out of 5
I was concerned after reading some review saying the items had not turned up and difficulty in contacting 1001. I was going to give it a couple of weeks but the concern was short lived as the model was delivered in a little over a week from ordering even coming from france and delivered by UPS.
A
Rating: 5 out of 5
No problem for this order
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A
Rating: 5 out of 5
Perfect, fast delivery, lots of choice, I recommend
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A
Rating: 4 out of 5
Product availability times need to be updated to take account of the consequences of Brexit on stock management. But thanks to the responsiveness of Customer Service, I was able to receive my order within a controlled timeframe. Thank you and well done!
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A
Rating: 5 out of 5
Very good.
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V
Rating: 3 out of 5
Figure was unfortunately no longer in its original packaging and has color abrasion. Too bad.
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A
Rating: 5 out of 5
no problems to report
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A
Rating: 5 out of 5
Order perfectly executed and shipped very quickly, perfect!
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A
Rating: 4 out of 5
product ordered, delivered, quickly
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
no problem
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A
Rating: 5 out of 5
Everything is perfect!
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A
Rating: 3 out of 5
Late delivery.
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A
Rating: 4 out of 5
delivery: RAS, nice telephone reception, good advice. However, 1 out of 6 products delivered (paint cans) was 30% short of paint capacity;
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A
Rating: 5 out of 5
Everything in order and very fast delivery
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A
Rating: 5 out of 5
Perfect. Thank you
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A
Rating: 5 out of 5
I'm always happy with my orders and the advice I get when I ask for information. Very recently I was blown away by the responsiveness of customer service for a refund request for a duplicate order. Hats off to them. Don't change a thing. Sincerely
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V
Rating: 5 out of 5
Tres bien, merci beaucoup
V
Rating: 1 out of 5
Tracking
number: 556565112
Order number:
26-06683-86213
I received my
item but there is no instruction in the package please send me one instruction
ASAP..
Thanks
number: 556565112
Order number:
26-06683-86213
I received my
item but there is no instruction in the package please send me one instruction
ASAP..
Thanks
C
Rating: 1 out of 5
It is not real at all and I find the price excessive for the piece it is.
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Response from 1001hobbies
We apologize Hello, We thank you for your email and we are sorry for your disappointment. Please believe that it is very unpleasant for us.
We invite you to contact customer service or return the product to us for refund.
Thank you for your understanding, Sincerely, Le service client 1001hobbies.
We invite you to contact customer service or return the product to us for refund.
Thank you for your understanding, Sincerely, Le service client 1001hobbies.
A
Rating: 5 out of 5
Very friendly and professional welcome on the phone. Site ok.
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A
Rating: 4 out of 5
As ordered and fast delivery
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A
Rating: 5 out of 5
Second order , no problem to report .
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A
Rating: 5 out of 5
Items received very quickly, which is rare...
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V
Rating: 5 out of 5
Good site, fast international shipping.
V
Rating: 5 out of 5
Very good service and so quickly delivered. Will use you again
A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Fast and accurate delivery
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A
Rating: 4 out of 5
CLEAR!
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V
Rating: 5 out of 5
Great service fast delivery many thanks
G
Rating: 5 out of 5
My order d.d.19-03, is neatly d.d.30-03 delivered to the address given. Yes the waiting times are a bit long but that is also indicated. The few negative reviews on google regarding this company are not true. Am very satisfied, chapeau.
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C
Rating: 5 out of 5
Everything went perfectly. Easy ordering process and reasonable shipping time. Very satisfied with the purchase
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A
Rating: 3 out of 5
2 to 4 weeks too long to ship (4 weeks for me) meaning not in stock. it's average, no other comments Slts
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Response from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that this product is out of stock with our supplier. This supplier is very long due to shipping with the Brexit and Covid-19, delays are very long. We thank you for your understanding and apologize for this incident.
We wish you a very nice day; Laure
We wish you a very nice day; Laure
A
Rating: 4 out of 5
Very good, reliable site, on time delivery. Very good brand, at least as good as LEGO. Fortunately 1001 Hobbies offers them, as they are very rare. The only drawback is that delivery is to a relay point and not to your home.
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G
Rating: 5 out of 5
Fine.
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A
Rating: 5 out of 5
very con
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