Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/03/2021
no instruction
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
on-time delivery, well-packaged items, parcel tracking. Perfect
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/03/2021
I ordered decals, several orders: very poor quality for a delay of 2 months for one of the orders. I threw money out the window and illusions.
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Response from 1001hobbies
Mr LAcueva We regret this opinion. We have passed on this information to RODEN so that they may be aware of the quality of the products they offer. Thank you for taking the time to point out this incident. Please accept our sincere apologies.
Sincerely, 1001hobbies customer service.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/12/2020
The catalog is very extensive and specialized and the service is very good. Very satisfied.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/03/2021
Well run
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 01/03/2021
Satisfied with the products, but the delivery did take a very long time. Was beginning to think I had booked on a fake account and could whistle for the products ordered. An email that there is a delay will not be bad for delivery problems.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 13/03/2021
Let's see if we can fix the opinion-giving spam, you're not paying me to have to bother me this way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Delivery on time, careful packaging.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/02/2021
0everything wonderful
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
Received the order in two times lacks the tempest offset, order well packaged satisfied thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Wide choice and fast delivery.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 13/02/2021
Accidentally (my mistake) I had paid the product 4 times, more often I asked if I could get the money of the extra three times back (had overpaid about 80 euros). I never saw the money. By the way, the product also came quite late.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/03/2021
great service, fast
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/03/2021
VERY GOOD , REPEAT!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Fast and careful I recommend, in a short time I intend to place an order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Perfect delivery.
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 07/01/2021
I HAVE CLAIMED ON SEVERAL OCCASIONS WITH MULTIPLE MAILINGS. The delivery is wrong, they arrived in 1:72 scale and I ordered 1:48 scale. Please solve it as soon as possible. It was for my son's birthday and I have not been able to finish the model and give him his surprise.
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Response from 1001hobbies
Hello, Thank you for your email. We have sent you an email informing you that you have ordered the DÉCAL GRUMMAN F-14A VF-84 JOLLY ROGERS 1981 USS NIMITZ in 1/72. If you wish, you can return it to us. We will be able to proceed with the exchange if you wish.
Thank you for your understanding, 1001hobbies Customer Service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Thank you for the welcome, the advice and the speed of delivery, I am very satisfied.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/03/2021
Abcd
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
No telephone contact. It's a pity, because the service isn't very friendly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/03/2021
Real good information about the proceeding of the order.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/03/2021
Everything is fine, gladly again.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2021
We would like to suggest the colors that go with the model as well as the figurines. Perfect delivery.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/02/2021
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Fast, efficient service.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/03/2021
Nothing at all wrong with the sire or the service but the model is terrible im not even going to bother building it, I wish I waited and bout 1/350 by trumpeter or 1/400 by revell
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Compliant order, fast delivery, in these chaotic times, well done!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/02/2021
Everything in order
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Very good, the items I received arrived in record time!
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/02/2021
Clear
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 02/01/2021
Very late delivery and model ordered and paid for missing = Curtiss P 40 M
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/03/2021
The order worked perfectly and the goods are also exactly as ordered. I can recommend 1001hobbies.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 29/01/2021
I placed the order on 01/29/2021 and it consisted of this item along with two others, which they did have in stock. After more than 15 days, I requested the shipment and they explained to me over the phone that the P-38 armament item would not be received from the supplier until March. I then demanded that they send me the other two, and you proceeded to divide the initial order into two parts. I finally completed receipt of the order a few days ago, almost two months after the initial order. Very poor communication and transparency on your part. I am sorry for this.
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Response from 1001hobbies
Mr. Lucas Diaz, Thank you for your comment. As explained in our email exchanges, your product coming from England has been delayed due to Brexit and Covid-19. We regret this situation and apologize.
We wish you a good welcome.
Sincerely, Laure
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/03/2021
This order has travelled quickly even faster than forecasted. However, I paid for a normal posting which makes all the difference vs the free post that is not tracked which with my previous order is 6 weeks and counting.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Super site, fast delivery and well protected, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2021
Very good paint, but not fluid enough for the spray gun, which is annoying because it clogs. How can I make it more liquid?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/03/2021
A little pricey compared to other online (or sometimes physical) stores, but does the job and does it well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Super fast and well packaged thank you
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/02/2021
Product as per description.Very welcome
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