Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
I am very satisfied with the tracking of this order, the quality of the packaging and the delivery time.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 03/03/2021
I have not gotten my last order I have not gotten my last order. The order was for WWII US Army uniform rank insignia in 1/32 scale. The order was almost three weeks ago. Tracking information stated it had arrived in the USA
Response from 1001hobbies
Hello, We apologize for this incident. We will do our best to make your next experience a wonderful one. We wish you a pleasant day. Kind regards, Customer service 1001 hobbies.
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 03/03/2021
I received the merchandise 6 boxes of toy soldiers one box was open and emptyI immediately sent a complaint email I sent another a few days laterI am still waiting for them to respond.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/03/2021
Delivery was prompt, especially considering that it was international, and the size of the order meant that I got free postage. It would be good to see more special offers on the site, but apart from that I am very happy with my order.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/03/2021
I have not gotten my last order I have not gotten my last order. The order was for WWII US Army uniform rank insignia in 1/32 scale. The order was almost three weeks ago. Tracking information stated it had arrived in the USA
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Response from 1001hobbies
Hello, We apologize for this incident. We will do our best to make your next experience a wonderful one. We wish you a pleasant day. Kind regards, Customer service 1001 hobbies.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/03/2021
I have not gotten my last order. The order was for WWII US Army uniform rank insignia in 1/32 scale. The order was almost three weeks ago. Tracking information stated it had arrived in the USA
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/03/2021
The delivery was fast and the prices are friendly.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/03/2021
All very correct
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/03/2021
They meet the deadlines they give even when some of the products are not in stock and they say that it takes X time to arrive that time is realistic (my order had a product in replenishment that indicated between 2 and 4 weeks and effectively two weeks to send it).
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/03/2021
I still have not received my order. It was shipped much later than the estimated delivery date (it was estimated to arrive the week of February 17 and they did not ship until the 25th) without anyone contacting me to warn me that there would be delays (the first news I had about the order was that it was deposited at the post office to be shipped on the 25th). On other platforms I have always been warned if there could be any delay or other type of incident but in this case nothing. I will never buy anything through this platform again.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
Order received 1 week after scheduled delivery. But after contacting customer service very responsive and offered me a voucher for 5 euros! The products are very good q
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 03/03/2021
Good product!
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/03/2021
Difficult to get a response and a refund when you want to return an item - damage - SAV not great
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
Perfect delivery
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/03/2021
Everything super, highly recommended! ??
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 03/03/2021
The communication was under all more than dissatisfied.telephone never anyone reachable.after payment of my order I first waited forever for an email.then the goods finally arrived after 6 weeks.the goods were topdas I must saybut there are also German providers where I in the future also bestelledaran must 1001 Hobbies still work on the communication with the clientele
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G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/03/2021
Fine webshop and fast delivery
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
perfect and on time thanks to the team
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/03/2021
VERY GOOD SERVICE ALL ROUND
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Excellent efficiency
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 02/03/2021
I was very satisfied with the entire process. The shipment arrived within a reasonable time despite Corona. I liked the good selection. I was unable to fulfill all my wishes with other providers. I thought the packaging was very secure but a little too big. J.K.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2021
An awful company that send me the wrong product and refuses to answer my mails or messages even though I even contacted them by phone. Money first customers last. Beware before buying anything from these people.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 02/03/2021
Good sharing of information but when 1001 sends notifications of shipping that they would include what was shipped.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2021
Ordering was easy thankfully not everything was in French. Tracking was a little hit and miss. I got a notice of delivery due on 2/24/21 a couple of days later it was changed to 2/22/21 and I was thrilled. package finally arrived on 3/1/21. I was starting to worry but everything was in the box and well packed for the long trip. Would certainly use them again.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
quick response to email many choices in the various model cordialemen
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Fast delivery nothing to report
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Delivery a little long but very good
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Order handled with seriousness and competence. Plenty of choice. Confian
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 02/03/2021
Good sharing of information Good sharing of information, but when 1001 sends notifications of shipping that they would include what was shipped.
Response from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/03/2021
The delivery and service have been correct. A lot of variety of models to choose from. Good price. It would be necessary to correct some models or put some more information or photos of content one of the requested models is of a different scale and does not conform to the requested one.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/03/2021
No problems, fast shipping. I like it especially for the Revell products that are not so easy to get in Spain.
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V
Verified Buyer
Rating: 1 out of 5
following a purchase from 02/03/2021
Disasterous custormer service An awful company that send me the wrong product and refuses to answer my mails or messages, even though I even contacted them by phone. Money first, customers last. Beware before buying anything from these people.
Response from 1001hobbies
Hello, We apologize for this incident. We will do our best to make your next experience a wonderful one. We wish you a pleasant day. Kind regards, Customer service 1001 hobbies.
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 02/03/2021
Very good ...
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V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 02/03/2021
I canceled and revoked my order by email on the same day as there was no option to do so online. Then I was informed that my parcel was being prepared for dispatch. I called the hotline and ended up in France. Then I thought everything was sorted. In the evening I received a message from DHL that my shipment had been announced electronically. Another email. There was no reply via Paypal either. Perhaps I can find out here whether I should refuse to accept the parcel or accept it first and then send it back (30-day right of return). Communication is a catastrophe and there have been no replies to my many emails and inquiries.
Translated reviews
Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 02/03/2021
Item requested at 26122020 and finally got another one at 01032021 Was probably not available and they didn't let us know After several mails and phone calls it still came out okay The phone in the Netherlands was served by a French clerk who doesn't speak Dutch and hangs up after a while
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
The delivery time is very acceptable. Everything is
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Perfect delivery on time nothing to complain Telephone reception rea
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
The products on offer are numerous and cover the needs of model enthusiasts. The site is well organized. The order was well managed and delivered on time.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/03/2021
Deplorable delivery times !!!! Order placed on 8022021 still not delivered ...!!!! Inaccepta
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2021
Ordering was easy Ordering was easy, thankfully not everything was in French. Tracking was a little hit and miss. I got a notice of delivery due on 2/24/21 a couple of days later it was changed to 2/22/21 and I was thrilled. package finally arrived on 3/1/21. I was starting to worry but everything was in the box and well packed for the long trip. Would certainly use them again.
Response from 1001hobbies
Dear Tim, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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