Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 278 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Good variety and prices. Quick response and kept me up tk date with the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Perfect.... fast delivery to a relay point
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Hello, the articles are perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Efficient, fast and competent.... What more can I say?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
Fast and efficient delivery, but the products delivered were of B- quality when they should have been of higher quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Nothing to say genia
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Fast delivery and the model is very well made. It's a serious and complete site. I recommend it to demanding people.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 13/02/2021
Delivery and price were very good only the article was busy what I have also confirmed with a photo with you. After a short e-mail traffic but then no further answers from you
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/02/2021
Everything perfect great quality of Revell paints. And great service from 1001.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2021
Excellent and timely service Excellent and timely service! Thank you!
Response from 1001hobbies
Dear Mrs Warner, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2021
Great service and good prices Great service and good prices
Response from 1001hobbies
Dear Mrs Love, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 13/02/2021
Helaas na ruim 3 weken nog niks ontvangen Ik heb op 23 januari een bestelling gedaan en betaald. Ongeveer 2 weken geeft de track and trace aan dat het pakket moet worden opgehaald door de bezorgdienst. Dit gebeurt maar niet. Twee keer gemaild en de toezegging gedaan door 1001hobbies dat het snel op de post zou gaan. Helaas nog geen resultaat. Ik hoop dat deze review 1001hobbies tot actie aanzet. ik hoop dat jullie dit bericht serieus nemen. Ik heb gelijk betaald. Nu moeten jullie mijn bestelling snel op de post doen. Mochten jullie willen reageren? Doe dat dan maar in het Frans. Dan kunnen jullie wellicht beter uitleggen waarom het zo lang duurt!
Response from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Very good choice of product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Fast and serious seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Happy with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Product arrived very quickly and the site was reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
respect for livréso
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/02/2021
Ordered 10 days ago and still nothing... Not even tracking activated yet. OK, there's covid and therefore longer delivery times, but the delivery costs aren't going down. Thank you for requesting an evaluation when I still have nothing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
I'm satisfied with the models I've ordered and made. Only the presentation of the model is sometimes a little light (Ex on 3 identical models we find 3 different prices: the manufacturers are not the same and the number of parts certainly either).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Excellent and timely service Excellent and timely service! Thank you!
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Response from 1001hobbies
Dear Mrs Warner, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Order delivered in record time and complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
very serious a good sui
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Order fulfilled and delivered very quickly. What more could I ask for than to do another one for the pleasure! Very satisfied and very impressive choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Very satisfied received very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
always perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2021
I think you should show what the product looks like in the box (figurines) because I'm a bit disappointed by the quality of the molding-I didn't know this brand. It's not your fault. I'll certainly recommend other professionals.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Good except delay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Conforms to my order Good packaging Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Hello, I have received the missing brush and I thank you for it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Great service and good prices Great service and good prices
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Response from 1001hobbies
Dear Mrs Love, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 13/02/2021
Neighboring countries and it takes 12 days to ship my order !!! we are in a difficult period (covid) ok but you are the only country that takes a lot of time to ship I have another order in progress how long will it take ???
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 13/02/2021
Fast delivery reasonable price
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/02/2021
Helaas na ruim 3 weken nog niks ontvangen Ik heb op 23 januari een bestelling gedaan en betaald. Ongeveer 2 weken geeft de track and trace aan dat het pakket moet worden opgehaald door de bezorgdienst. Dit gebeurt maar niet. Twee keer gemaild en de toezegging gedaan door 1001hobbies dat het snel op de post zou gaan. Helaas nog geen resultaat. Ik hoop dat deze review 1001hobbies tot actie aanzet. ik hoop dat jullie dit bericht serieus nemen. Ik heb gelijk betaald. Nu moeten jullie mijn bestelling snel op de post doen. Mochten jullie willen reageren? Doe dat dan maar in het Frans. Dan kunnen jullie wellicht beter uitleggen waarom het zo lang duurt!
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Response from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2021
Ik heb op 23 januari een bestelling gedaan en betaald. Ongeveer 2 weken geeft de track and trace aan dat het pakket moet worden opgehaald door de bezorgdienst. Dit gebeurt maar niet. Twee keer gemaild en de toezegging gedaan door 1001hobbies dat het snel op de post zou gaan. Helaas nog geen resultaat. Ik hoop dat deze review 1001hobbies tot actie aanzet. ik hoop dat jullie dit bericht serieus nemen. Ik heb gelijk betaald. Nu moeten jullie mijn bestelling snel op de post doen. Mochten jullie willen reageren? Doe dat dan maar in het Frans. Dan kunnen jullie wellicht beter uitleggen waarom het zo lang duurt!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2021
Great service and good prices
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/02/2021
Excellent and timely service! Thank you!
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 12/02/2021
The item is no longer available on the 4th day after confirmed receipt of payment. A replacement or voucher is offered. I only need this particular item and have declared my withdrawal from the purchase contract. Since 1001 modellbau cannot fulfill their part of the contract according to their mail, I expect the full amount already paid including shipping costs back.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/02/2021
Wide choice of brands and modelsneed only to be a little bit patient regarding delivery timing and I recommend the site to avoid sending suggestions for future orders by filling the mailbox unnecessarilythe package arrived with careful packaging to avoid problems with the most delicate models.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/02/2021
I found all the materials I was looking for and the shipping was fast and accurate. The packaging was intact and protected all the materials! I will definitely continue to purchase from you!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/02/2021
Everything went smoothly our order was delivered within the week!
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