Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/02/2021
Not worth buying. Not worth buying.
Response from 1001hobbies
Dear Mr Matthews, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. Kind regards, customer care 1001hobbies.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/02/2021
All is well. Thank you.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/02/2021
Everything great as always
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/02/2021
Excellent service. Seriousness.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/02/2021
I received the order in perfect condition and on time.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/02/2021
One of the colors was wrong it comes green instead of black and one of the small pieces was not the right one. Otherwise everything was fine.
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C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 08/02/2021
The order arrived two months late, it is true that what I expected arrived and it was in good condition, but I don't think I will buy again with such long delivery times.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/02/2021
top very satisfied
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/02/2021
Absolutely reliable very fast delivery simply great!
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Verified Buyer
Rating: 3 out of 5
following a purchase from 08/02/2021
Long delay in receiving the model due to custom check, but well worth the wait.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/02/2021
Super fast and reliable!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Good value and quick delivery ten out of ten!
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/02/2021
Fast deliverygood quality
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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/02/2021
Outstanding transaction super fast shipping and model arrived in perfect condition. Highly recommended
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/02/2021
I had a problem with delivery wrong material then after verification they sent me part of the order and the rest refunded with a voucher. Well I am satisfied for the seriousness is not everyone recognize the 'mistake and repair.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Really detailed model-easy to build-all…Citroen kit car Really detailed model-easy to build-all parts needed in the box including paint
Response from 1001hobbies
Dear Rutter Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/02/2021
punctual and accurate
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Fast shipping and no issues to United States The negative comments regarding shipping coming from the US I don't think are fair. We are in the middle of a pandemic as we all know and I know businesses are doing the best they can. They also can't control the shipping speed. We need to understand that all falls on the courier's. Anyway, I placed my order and checked on it periodically and it kept updating until it shipped. Once it did, I got tracking and my order came in very quickly. It's worth noting that it was with normal shipping speed also. I would gladly order from these people again. I can only speak from my experience and it was excellent! Thank you again 1001 Modelkits!
Response from 1001hobbies
Dear Mr Jace Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/02/2021
Excellent on-time service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Love BMW Very happy with the model. Great to find availability of different eras of vehicles.
Response from 1001hobbies
Dear Mr Wilson Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/02/2021
Excellent service. Good communication and courtesy in shipping information. Willingness to respond to any inquiries. Good.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Amazing service Amazing service! Definitely will buy from here again! Thank you 1001 Hobbies!
Response from 1001hobbies
Dear LONA Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 08/02/2021
I was asked to review my experience before receipt of goods.... mah! Anyway I describe my experience (still unfinished): January 17 order sent from 1001 but never arrived at destination.... second order from 3001 .... merged with the first one (probably the goods returned to the sender) the two orders were merged but as of today (February 8) still not shipped. One does not expect Amazon's punctuality and speed but some more info and above all avoid sending messages ""goods to destination"" when you still do not know where it is. I hope this only happened to me.... I remain waiting. Update Feb 22: Order still not shipped
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V
Verified Buyer
Rating: 1 out of 5
following a purchase from 08/02/2021
Took 2 months and multiple complaints to get item Placed an order in mid-December, money debited from card, by mid-January nothing had arrived. Sent several complaints via email and their Facebook page. Eventually the item was sent in early February.
Response from 1001hobbies
Mr. Fergus, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 08/02/2021
Placed two orders which they did not… Placed two orders which they did not combine postage, one order took ages to be delivered, the second was lost. They did replace the lost order, but overall postage took too long, so I won't be using them again.
Response from 1001hobbies
Mr. Sullivabn, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
They have a wide variety of parts! They have a wide variety of parts!
Response from 1001hobbies
Dear Kyle, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Fijne website met ruime keuze uit… Fijne website met ruime keuze uit diverse modellen. AANRADER.
Response from 1001hobbies
Dear Noël, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/02/2021
Placed an order in mid-December money debited from card by mid-January nothing had arrived. Sent several complaints via email and their Facebook page. Eventually the item was sent in early February.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 08/02/2021
Very good webshop from France. Nice prices and pretty fast delivery from France to Holland
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Amazing service! Definitely will buy from here again! Thank you 1001 Hobbies!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Not worth buying.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/02/2021
Excellent service..will be using again
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/02/2021
The negative comments regarding shipping coming from the US I don't think are fair. We are in the middle of a pandemic as we all know and I know businesses are doing the best they can. They also can't control the shipping speed. We need to understand that all falls on the courier's. Anyway I placed my order and checked on it periodically and it kept updating until it shipped. Once it did I got tracking and my order came in very quickly. It's worth noting that it was with normal shipping speed also. I would gladly order from these people again. I can only speak from my experience and it was excellent! Thank you again 1001 Modelkits!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Very good webshop from France Very good webshop from France. Nice prices and pretty fast delivery from France to Holland
Response from 1001hobbies
Dear customer, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/02/2021
They have a wide variety of parts!
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 08/02/2021
Fijne website met ruime keuze uit diverse modellen. AANRADER.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Really detailed model-easy to build-all parts needed in the box including paint
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 08/02/2021
Placed two orders which they did not combine postage one order took ages to be delivered the second was lost. They did replace the lost order but overall postage took too long so I won't be using them again.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/02/2021
Very happy with the model. Great to find availability of different eras of vehicles.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Excellent service..will be using again Excellent service..will be using again
Response from 1001hobbies
Dear Nigel, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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