Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 278 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Ok no worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
friendly staff and good advice very fast delivery (Portugal) small downside: packaging lacks rigidity i recommend this Soci
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
VERY GOOD FAST SERIOUS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
FAST DELIVERY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Ok no worries
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/02/2021
Correct order but the shipment of a padded A5 envelope could have been sent by registered mail. Delivery by Mondial Relais is a disaster. Delivery time too long and unprofessional service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
nothing to say about the products and deliveries. thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Very fast delivery top
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Products and delivery on time, but prices a little high
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Very fast delivery Model in very good condition I highly recommend this s
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Large choice, satisfactory prices, fast order processing and fast, impeccable delivery to a relay point.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/02/2021
SCAM They claim to have never received my payment, even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!
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Response from 1001hobbies
Mr. Phoenix, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Nice shop with a good range of tools. Nice shop with a good range of tools.
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Response from 1001hobbies
Dear Mr Leen Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/02/2021
Easy to navigate site good product descriptions fast and impeccable shipping
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 09/02/2021
Great choice good service.expectations fulfilled
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/02/2021
Delivery time FAR TOO LONG! With a .co.uk website and a UK contact number, assumed it was a UK based company as nothing to give true location obvious on website. MISTAKE. Ordered two in-stock items on 23rd December and received 9th February. Far too late to be of any use and ignored all my polite requests to cancel order and refund. Accept Brexit excuse but expected delivery delays should be made much more obvious at time of order. Covid is not acceptable as every other supplier is managing perfectly well. Will not trouble them with my business again.
Response from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 09/02/2021
Item first ordered in late October 2020 and after many reminders delivered in late January 2021. Hopefully next time it will be better.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/02/2021
SCAM They claim to have never received my payment, even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!
Response from 1001hobbies
Mr. Phoenix, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2021
Nice shop with a good range of tools. Nice shop with a good range of tools.
Response from 1001hobbies
Dear Mr Leen Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
of the stock of the reac
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Fast delivery and conforms to my order. I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Order received conform but delivery time too long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
The whole process from order to delivery went perfectly. M
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2021
Christmas past I found in several store the same product sold on average 40 to 50 euro less so disappointed to be had of the
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Fast delivery and contents as ordered. Package arrived in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
perfect I recommend you to my friends who practice model building
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
I'm very satisfied with the quality of the products, the delivery network and the packaging. It met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
No worries about receiving the parcel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
A slightly long lead time. A wide range of paints and models
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Very fast and efficient BRAVO merc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
deadlines met....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Always satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Very satisfied with the speed and quality of delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/02/2021
Very long preparation time. Order placed on the 5th and not yet prepared on the 10th. I think this will be my last order.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 09/02/2021
Had to wait a while but finally everything arrived Inside the boxes were a little damaged but the figures were complete and good Definitely worth repeating
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 09/02/2021
very customer friendly not really the cheapest on the market But very reliable
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2021
With a .co.uk website and a UK contact number assumed it was a UK based company as nothing to give true location obvious on website. MISTAKE. Ordered two in-stock items on 23rd December and received 9th February. Far too late to be of any use and ignored all my polite requests to cancel order and refund. Accept Brexit excuse but expected delivery delays should be made much more obvious at time of order. Covid is not acceptable as every other supplier is managing perfectly well. Will not trouble them with my business again.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/02/2021
Nice shop with a good range of tools.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2021
They claim to have never received my payment even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/02/2021
Delivery time FAR TOO LONG! with a .co.uk website and a UK contact number, assumed it was a UK based company as nothing to give true location obvious on website. Ordered two in-stock items on 23rd December and received 9th February. Far too late to be of any use and ignored all my polite requests to cancel order and refund. Accept Brexit excuse but expected delivery delays should be made much more obvious at time of order. Covid is not acceptable as every other supplier is managing perfectly well. Will not trouble them with my business again.
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Response from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service