Customer reviews of 1001hobbies

I am aware of the complications of the... I am aware of the complications of the holidays & Covid that may affect shipping ... but my order from Dec 10th has not arrived yet as of today (Dec 31st). Therefore until my order arrives it is impossible to give a positive review.

Treasure Hunt Although the website is not the easiest to navigate, 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason, I usually check other websites first.

Don't waste your money, chances are you won't ever receive purchased items Paid extra $25 for expedited shipping. Has been two weeks since purchase, still no item that was paid and ordered. This company is garbage , responds in French , and takes way too long to respond on inquires. Don't waste your time or money , they are awful.

Great customer service helpfulness regarding info on the mishap since Order placed on 2911 and package received on 3012.

Paid extra $25 for expedited shipping. Has been two weeks since purchase still no item that was paid and ordered. This company is garbage responds in French and takes way too long to respond on inquires. Don�t waste your time or money they are awful.

I booked a product well before Christmas..7.12.20. It was in stock! I then received an email about to be delivered with tracking not available for 48 hours on 18.12.20which never got beyond expecting..then suddenly after Christmas another email saying was delivered 29th December. Will never use this company again. Very very disappointed. All communications when I could get them in French.

Although the website is not the easiest to navigate 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason I usually check other websites first.

I ordered the detail set for Saab J-35F Draken scale 1:48. The delivery was made to Austria within a week - despite Christmas. I have also been kept informed about the progress of the delivery. Great service. I will order again.

Dear Sirs the goods delivered to me are in excellent condition the information on the delivery process informed me extremely satisfactorily and thank you !!! I look forward to another order and successful cooperation !!!

Order arrived as expected and conform Mer

for my first order I am very satisfied product conforms to what I expected thank you

The models arrived in good condition, and there was no shortage of Christmas presents for my father. He was more than

Beautiful, large, precise and very complete model

Product as described and fast shipping

I still haven't received the comma

Bought wooden puzzle on 1712 with guaranteed delivery for 2412 Maxi and therefore the assurance of having a gift for Christmas for my son. Delivered by parcel relay on..2812. So no gift for Christmas. Battle to get someone on the phone ( 2312 ) only to tell me that it's not their fault it's Chronopost. Insisting that it should normally be delivered on time, I wait in vain. The saddest thing, on top of the fact that my son didn't get his present, is that they charge you a delivery guarantee surcharge of nearly 15€ for nothing and with no refund. ""sorry"" IT. The human side and understanding would have been a plus by refunding unnecessary costs. Or a voice to say sorry...to no avail and this since

Impeccable ordering and follow-up

Their mock-up description page was wrong and after complaint no plan to correct it is announced as to trap subsequent customers. And the claims management is unclear and not explicit, looking like an additional scam.

Perfect. Easy navigation on the site, order shipped very quickly within the agreed time (yet just a few days before Christmas). Very satisfied

a big delay in the dispatch of the package during the festive period (order placed on the 12th and dispatched on the 21st for a product in stock), so it arrived after Christmas and in slightly fragile packaging. Fortunately, nothing was broken or lost, and the recipient no longer believes in Santa Claus.

Not happy I booked a product well before Christmas..7.12.20. It was in stock! I then received an email about to be delivered with tracking not available for 48 hours on 18.12.20which never got beyond expecting..then suddenly after Christmas another email saying was delivered 29th December. Will never use this company again. Very very disappointed. All communications, when I could get them in French.

Received very quickly, correctly packaged...the model chosen from a very wide range of products is perfect.

Nice item, but the parts are not cut properly, which is a shame. Very difficult to build.

merci c'est pas parfait

I am very satisfied

meets my expectations product and distribution

Despite the rush everything delivered neatly on time Very satisfied!

neat and well handled of the delay I am also neatly informed I am very satisfied

Treasure Hunt Although the website is not the easiest to navigate, 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason, I usually check other websites first.

Delayed delivery.

Very good service.

Don’t waste your money, chances are you won’t ever receive purchased items Paid extra $25 for expedited shipping. Has been two weeks since purchase, still no item that was paid and ordered. This company is garbage , responds in French , and takes way too long to respond on inquires. Don’t waste your time or money , they are awful.

Not happy I booked a product well before Christmas..7.12.20. It was in stock! I then received an email about to be delivered with tracking not available for 48 hours on 18.12.20which never got beyond expecting..then suddenly after Christmas another email saying was delivered 29th December. Will never use this company again. Very very disappointed. All communications, when I could get them in French.

Order placed on 1312. On the 14th they send an email ""your order is ready"" On the 17th they send the same email (but one item is still missing) on the 22nd ""your order will be shipped shortly"" on the 23rd ""it has been shipped"" as of today 2912 the tracking code does not show up in the database. I prefer less information but correct and true.

Extensive and explanatory site although shipping costs are not very detailed. Perfect and durable packaging taken care of even in details. Competitive prices and variety in models. I am very satisfied

I have been waiting for an order--paid in advance of course--since October 15 when I ordered and paid for it. It has NEVER arrived and it seems impossible to contact the store either by email or using the various forms here on the site. I receive no response whatsoever. Very unsatisfactory.

Everything OK except for long delivery time

So far everything is great. But the delivery time is already very long.

Fast accurate and up to date status information

Everything was perfect. From 10