Customer reviews of 1001hobbies

Very good service Very good service! Of course shipping to the U.S. is expensive, but they have things I can only find there. I will continue to buy from them.

Delivery on time Model conforms to my order

Beautiful make-up

Inconsistent customer service following the loss of my parcel ordered on December 12. Terse emails with no explanation of how to replace the order or even refund it. No contact number. Today is 040121I have no news of my €70 which has gone up in smoke. The children are still waiting for their presents.

Not a US company First of all you passed yourselves as a US based company. My items have yet to arrive since it's actually coming from France. When you first updated the shipping, you said it would arrive day after Xmas.

I placed an order on December 15 for paints and a paint-tool kit. To date, on January 4, my order has still not been dispatched. They justified this by saying that the kit in question was no longer in stock, even though it was available when I placed my order. What's more, I paid for a more expensive Colissimo delivery, only to receive nothing. So I cancelled my order and am waiting for a refund. Regarding the models, I find it shameful that, given the price of some of them (Titanic 03719 model at over 400 euros), neither paint nor tools are supplied. What's more, the prices on the site are unjustified. The same Titanic model at 340 euros on Amazon with delivery.

Perfect from start to finish. Sea

Satisfied with my choice.

still haven't received the parcel that should have arrived 10 days ago

delivery time far too long

Disastrous experience: no parcel sent after a delay of more than 3 weeks.

Very satisfied fast delivery despite the holiday season and the health situation small remark still difficult to order paint without having ordered the model before it would be nice to see a picture of the references paint to make an order

Good quality of service. Delivery on time. Correct packaging. Products intact. Sea

parcels arrive quickly in very good condition

Good evening I was expecting a fully assembled model or at least a rigid body structure, but my friend (it was a gift) received a piece of plastic (to be filled with plaster?) and some poor quality decals, not even all the external parts. I'd like my money back (satisfied or reimbursed) but I'm told it's impossible at the moment.

Very good service and on-time delivery

I was very, very pleased to receive my parcel in perfect condition! What's more, the inside of the box was perfectly protected with several plastic air pockets! To sum up: I'm delighted and would recommend your site to anyone. Best regards.

I discovered your very well-documented site, with a selection to satisfy many model enthusiasts of all kinds. I found the one my grandson wanted without going through Amazon. You strictly respected the delivery deadline, which allowed Santa Claus to be on time. F

Very satisfied Order arrived very quickly

Despite the holidays material arrived on schedule

Fast and very safe

Perfect, nothing to complain about...

long delivery times never reply to email sent

Too bad there are no paints in the box.

Strange to have a paint""Laque"" among the acrylics requested, even if it's quite in the same tones as the model. A little more difficulty for brush painting. For the rest, everything was perfect.

On-time delivery quality product

RAS package arrived well packaged

Order as described and well packaged. Shipping time was fast given the circumstances (order on 16122020 delivery on 221220

Very good site, lots of material and models. Delivery on time despite the current provisions (covi

delivery time not very fast for a product in sto

I received my book in good condition and in a correct time with a small bonus of a leaflet advertising comics which is most interesting nothing to say satisfied ser

Tres bien rien a redire

It has been weeks since I ordered one roll of oracover and still have not received it...

I ordered my model on Dec. 11 2020 and today is Jan. 3. I have not yet received my order. I would like to know when I can expect my Christmas gift for my grandson. Kimberly Schneider

It has been weeks since I ordered one… It has been weeks since I ordered one roll of oracover and still have not received it...

I ordered my model on Dec I ordered my model on Dec. 11, 2020 and today is Jan. 3. I have not yet received my order. I would like to know when I can expect my Christmas gift for my grandson. Kimberly Schneider

Well packed relatively fast delivery and item in perfect condition

The delivery unfortunately took a long time It was stated on the website that there were 120 paint strips in it However, there were only 20 paint strips with 6 jars each so you have 120 jars but not 120 paint strips

Fast and correct delivery good assortment and always up to date order status

I cannot rate my order any lower. Not only did it arrive more than 15 days late according to the date indicated, but they also did not send one of the items I had purchased because they did not have it in stock. Not content with that, they have not even written me to tell me that they did not send it but they send me a discount voucher for that amount instead of making the refund because it is not a return but a failure in their warehouse. They impose an abusive price (about 70 euros) to avoid paying shipping costs and try to correct their mistake with a discount voucher that of course I do not intend to use because I do not intend to trust this company.