Customer reviews of 1001hobbies

It has been weeks since I ordered one... It has been weeks since I ordered one roll of oracover and still have not received it...

I ordered my model on Dec I ordered my model on Dec. 11, 2020 and today is Jan. 3. I have not yet received my order. I would like to know when I can expect my Christmas gift for my grandson. Kimberly Schneider

I placed an order on December 19 I placed an order on December 19, 2020. I paid a lot of money for express delivery and upon placing my order received a confirmation email indicating that my order would arrive on December 24, 2020. I am still waiting for my order on January 2, 2021. Order tracking does not work. I get an error message indicating that this service is unavailable. I do not think I will order from them again.

Great in very good condition I can only imagine what it will be like when it's f

Fast and efficient

bonjour j'ai mi que 2 etoiles suite a la réception du char rc henglong king tiger parce que malheureusement au bout de quelques secondes le char s'arret net et le phare avant ne fonctionne donc je suis asser decu de cet achat d'autant que je voulai en acheter d'autres . et si a chaque fois c'est pareil ben c'sera non cdlt orgawitz christian

Good products, good service, good price range. Delivery in good conditions

I'm still missing an article and no one is answering me.

The missing product reached us as soon as the claim was processed.

very happy with their very responsive and professional service following the problem with the carrier. A new order had to be generated because Mondial Relay was unable to supply the moind

Once again I buy a product that is available on the site and that is not really available 3 weeks later.

My order was delivered earlier than expected. I am very satisfied and happy to have received it so quickly.

This product totally meets my expectations. The instructions are very

Fast and efficient

received a package of a henglong 116 king tiger rc tank and after charging the battery the tank switches off after a few seconds and the headlight doesn't work, so I'm very disappointed.

Material conforms and in good condition. Received on time despite the holiday season Follow-up information not very coherent.

tres bien vous etes des pos dans votre domaine continuez ainsi

On the site, it's marked products in stock. They take the money from the account and then they tell me they're out of stock. I waited 1 month to receive my parcel. And they didn't want me to cancel my order and get my money back...

They keep you informed of any unforeseen events without you having to ask - a very good follow-up. I recommend

My husband was delighted with the decalqu boards

very serious satisfaction with the products received

Mixed opinion at first, with the order taking a bit long to be sent - the holidays and the current situation can probably explain that - and then, following a problem (an item received damaged), a slightly long response from customer service to my complaint (reminder necessary) - probably the same reasons as before... but the damaged order was replaced quickly in the end. So good advice

I placed an order on December 19 2020. I paid a lot of money for express delivery and upon placing my order received a confirmation email indicating that my order would arrive on December 24 2020. I am still waiting for my order on January 2 2021. Order tracking does not work. I get an error message indicating that this service is unavailable. I do not think I will order from them again.

I placed an order on December 19 I placed an order on December 19, 2020. I paid a lot of money for express delivery and upon placing my order received a confirmation email indicating that my order would arrive on December 24, 2020. I am still waiting for my order on January 2, 2021. Order tracking does not work. I get an error message indicating that this service is unavailable. I do not think I will order from them again.

I am very satisfied

Everything arranged well had the puzzle much earlier than expected

I must be the only one who has not received my order I placed an order on 15-11-2020 a month later they tell me that there has been a problem and that they ask for it again on 23-12-2020 they ask for it again and today 02-01-2021 it still has not arrived and all they say is that they are preparing it. They have been preparing it for 10 days and they do not tell me if it will arrive on January 5 which means that I will have to buy something else of course in another place to have a gift for the Epiphany. A disastrous

Great models!

The order tracking does not work well the page does not give exact information it should be designed in a different way to make it more visible.

I have still not received this item despite ordering on 5th December. I cannot find any contact details for this company to chase it up with them so I���m assuming this is a fake co

Would have been 5 stars but you use the worst courier on the planet

Order placed on November 28 and parcel received on December 26! A few days after placing the order, I received an e-mail informing me that one of the products was not in stock, even though I had not been informed of this at the time of ordering. Approximately every 3 days I received the same message, even a duplicate. In mid-December I contacted the seller and again received an e-mail telling me that they were waiting for the product. I was waiting for these models which were intended as Christmas presents! To miss and on top of that to have to buy something else! We are asked to give preference to our French companies to keep the economy going. In the meantime amazone respects their shipping dates to the letter. Very disappointed I will not make any more com

Very good fast and efficient

Hello, my order was placed a few days before Christmas. It was not a problem that delivery would be delayed - especially because of the holidays. However, in the days that followed I kept getting emails asking me to complete the order even though I had transferred the amount. I received no reply to my e-mails. Only after contacting Paypal was there a brief response. When I placed the order with "1001Modellbau"" before Christmas, I was of the opinion that it was a German model making mail order company. If I had known that the company was based abroad, I would not have placed an order. Because of the current problem with Covid-19, I always have orders delivered to packing stations (which are operated by DHL) whenever possible. This is usually no problem with German retailers. Due to negative experiences, I know that delivery from other European countries to packing stations is often not possible - for whatever reason. This is also the case in this case: although a Packstation is specified on the delivery address, the goods were sent with dpd. It is possible that the shipment will be lost for a few euros, but with an order value of approx. 100 euros I will try to get the money back. My suggestions for improvement: 1. better organization of the ordering process 2. better communication with the customer 3. clearly formulate the delivery conditions or indicate the logistics partner clearly when ordering.

Fast delivery & products in stock

Wide selection. Reliable. Fast delivery. One star less: Improve site search. Not enough detailed options. The results are often too messy. For example, in the model railroading section (look on the big specialized sites and you'll understand what I mean).

It took a little too long to send because of the resonance there is p

I am generally satisfied with the service. The catalog is extensive although as they keep products that are not available sometimes this brings confusion and I think it is a negative aspect. Otherwise the information about orders is fluent, the treatment is very correct when you have to contact by phone and shipments arrive well. The reco

Great products, good comms and fast delivery.

The kit arrived in good time for Christmas despite general postal delays due to COVID and the component parts of the kit are of good quality. It was well received as a gift.