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A
Rating: 4 out of 5
Very happy with the 1001 Maquettes website. Suggestion: recommend a custom paint pack for the models ordered.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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A
Rating: 1 out of 5
order of 711 I was to be delivered on the 23rd ...nothing on the 24th message informing me that I had refused the parcel ?? on the 30th parcel available again ...but nothing at the relay point. today parcel apparently available again . third trip to the relay point (time taken out of my working hours) still nothing ... I made this comment three days ago . since then well nothing ... tel rings in a vacuum no message no communication . in view of the countless positive reviews I'm really out of luck . what can I do?
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A
Rating: 1 out of 5
3 weeks delivery is too much so I won't order from you anymore if
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A
Rating: 5 out of 5
Good service and quality products
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A
Rating: 5 out of 5
Plenty of choice and fast, reliable shipping.
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A
Rating: 5 out of 5
Always satisfied with the choice and speed of delivery, the items correspond well to the description and to my needs.
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A
Rating: 4 out of 5
I received my order after 2 months and 4 different relay points, one of which I couldn't get to, and the parcel was returned to me at my home address.
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A
Rating: 3 out of 5
Packaged well but the gift wrapping paper needs to be revised as it is poorly made for the price, otherwise niqu delivery.
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Rating: 1 out of 5
Promo code displayed after order still not dispatched 2 weeks later even though products were shown to be in stock. No response from service
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Rating: 3 out of 5
P-51D mustang. The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.
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Response from 1001hobbies
Dear Mr. Hawkins Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Rating: 4 out of 5
Was very satisfied, only the delivery time was a little long. But in times like these.
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A
Rating: 5 out of 5
The catalog available is very well stocked you can also find items that are very difficult to find elsewhere. Excellent service and order management with timely status updates via email. Also very good fulfillment timelines (for product available or coming in - don't know about products to be restocked) despite the contingent covid-19 situation slowing down logistics.
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A
Rating: 4 out of 5
On the trust of the excellent packaging but until Christmas it will remain packed is gift for son hoping he will appreciate Massimo
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Rating: 3 out of 5
A week later my package did not arrive at its destination. Truth is the courier's fault but it was not my choice who I ship to. Maybe it is time to change your courier company. And I was not cheap!
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V
Rating: 1 out of 5
Not happy at all. There was no indication of what scale the plane was. I presumed for the price it would be 132 and it was a tiny 1/72nd scale. Feel I was deceived through the sake. I plan to return the goods when I���m able to find the time. Not a good exper
V
Rating: 5 out of 5
How I can order an item from another country get it shipped to the uk as quickly as if I���d bought it here and still save myself ��25 I will never understand ??excellent ser
V
Rating: 1 out of 5
My order still hasnt got to the parcel service yet after 7 days then i need to wait for it to get delivered i under stad its hard with covid but it should at least be with the parcel company by now
V
Rating: 5 out of 5
My order was for Revel Model Paints. The web site was easy to navigate and I found all bar one paint colour. They arrived in good time and were well packed.
V
Rating: 5 out of 5
Great price and good delivery of a well packed kit Will use again
G
Rating: 4 out of 5
No comments
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G
Rating: 2 out of 5
The delivery was quite slow (this was indicated on the website by the way because it is due to the structure of the store) so it was only 14 days later that it was offered to Post NL Who also needed almost a week but that is not the fault of the store What is annoying is that 1 of the boxes was flattened apparently without damage to the contents but the shipping box was apparently not resistant to the forces encountered during transport I have had better experiences elsewhere
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A
Rating: 5 out of 5
Good product quality
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A
Rating: 5 out of 5
Fast and quality at the rd
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A
Rating: 5 out of 5
Package met my expectations Happy as a kid at Christmas (61 years old when I was a kid)
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A
Rating: 5 out of 5
Everything was as ordered - parcel intact
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A
Rating: 5 out of 5
Very good choice of models as well as accessories fast and safe delivery very cont
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Rating: 5 out of 5
good quality pri
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Rating: 4 out of 5
Order conforms and in good condition Delivery time a hair long. Order placed on Saturday but only sent on Wednesday and received on Friday.
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Rating: 5 out of 5
fast and reliable
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A
Rating: 5 out of 5
Good site. Attractive prices. Order delivered quickly
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Rating: 3 out of 5
Order placed on October 28, delivered in Switzerland on December 11. (delivery time of some items having changed at the time of the order) very long shipping time (and not because of the fast customs) customer service not attentive and receptive. In the end, my order is here and complete, a small commercial gesture attributed to the lack of follow-up and delivery times. in the end, ok but not impresi
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A
Rating: 2 out of 5
I ordered an item on November 26 and my order 235451 has still not been processed. I sent an email to 1001maquettes but I still have no answer.... I'm getting a bit worried
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Rating: 5 out of 5
fast delivery quality material ok i recommend
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Rating: 5 out of 5
Everything was perfect: the order, the shipping time, the reception! What more could you ask for?
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Rating: 4 out of 5
ULTRA FAST SHIPPING UNBELIEVABLE !!!! MAGNIFICENT PRODUCT VERY SATISFIED please note that delivery is free but in fact you have to pay for it ...too bad for the fifth Etoi
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Rating: 5 out of 5
Nickel all well spent
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Rating: 5 out of 5
A very large selection (models plus the materials needed to build them) fast delivery
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Rating: 5 out of 5
Wide choice of products, brands and difficulties. I also order small display cases in sizes adapted to the model to be built. (I recommend the s
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Rating: 5 out of 5
Perfect. Fast delivery despite confinement
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Rating: 5 out of 5
It's perfect
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