★★★★☆
based on 37931 reviews published
Latest customer reviews
I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models convenient online shopping reasonable prices and good customer interaction.
Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
I am a fan of building aircraft models… I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models, convenient online shopping, reasonable prices, and good customer interaction.
Hello I have been comfortable in my dealings with you. You are very clear and comprehensive offer a range of products to be embarrassed when you have to choose. Accurate and punctual in describing the product and giving days for delivery. I will definitely use you for other future purchases. Thank you
Model arrived in normal time considering the situation and conforms to the description on the site
Meets my expectations. Serious with good customer care
I had initially ordered the reale and found it to be plastic. Very disappointed, I reacted with a very negative review. After calling 1001 maquettes, which is very well informed, it turns out that I was the one who made the mistake. I can't correct my initial opinion and I regret it. On the contrary, I have nothing but praise for this company. Thank you to the very kind person I spoke to on the phone. I have just received
Despite the current difficulties, this order was quickly processed.
Communication problems and no delivery tracking... site to be avoided.
Excellent, very responsive, top-notch communication
I am still waiting for an answer to the mail since I placed an order on 74 and they have not deigned to tell me or put the status of the shipment in the section of my orders. I hope that by posting an opinion you will contact me because there is no phone number that you advertise on the page and I smell a e
Very good am happy with all my packages very reliable
I ordered a TRX4 CHASSIS KIT on 23032020 with mode in 3 payments. The package is supposed to have been shipped on 11042020. To date? A (bleep). Sent several emails with always the same answer: ""will arrive shortly!"" I'll tell you what will arrive shortly na nice complaint complete with compensation!!! But for what (bleep) reason do you give availability if you do not have the goods in stock? Poiho paid an extra fee for shipping with tracking but the site (courier used by you) does not show me the location of the package having as message : the package will be delivered there shortly!!! Can you explain to me then why it is showing as SHIPPED? I give you maximum next week as time then starts the communication by legal way!!!!! PS: I can't give more than 3 stars sorry! The central problem was first securing the sale and then calmly sending the kit once they had it in stock! Unprofessional..... I recommend you to change supplier and courier.
Still not received my order announced for 09 or 10 april 2020 N° 292
Very long order delivery ?? order placed on april 7th and here we are on 220420 still nothing obviously there is no follow up with your customers!
Nothing to say about delivery except a little late given the current economic situation good products
Order not received
Impossible to note: parcel still not received
Correct delivery and price
I had no problem with the shipping and I ordered it at the height of COVID-19. I took the standard shipping and it arrived the next day after the deadline indicated on the website. I read some reviews of shipping failures but it has not been my experience.
Everything is perfect. By the way the tracking button on the website does not work.
Everything is perfect, thank you!
Order placed on April 9, nothing received despite shipping costs impossible to reach by phone. Really not serious on their part. Beware
Fast delivery, good service. Satisfied
For an order placed on 1304 and with the shipment confirmation e-mail on the 15th, here is the follow-up: Your Colissimo will soon be entrusted to us! It is being prepared by your sender. No reply to the e-mail, no information on the site. In short, 1001 maquettes collects but doesn't send - it's not a postal problem. I won't be recommending this site any more, especially as it has competitors with a catalog that's just as good.
A little long for delivery moody covid!
I still haven't received anything
I ordered the 7042020 and still haven't received anything. I took a model from stock and sent it within two days, but with the coronas I don't mind a little delay, but two weeks without any email to warn of a possible delay is not good.
Affligeant...Commande effectué le 23 Mars en préparation le 09 avril et soi disant expédié depuis le 11avril... mais sans numéro de suivi du colis ! So no way to check if the package is on its way or even if it has actually left.... I'm still waiting but I have really big doubts about the professionalism of this
I do not know if you have noticed dear friends but our reviews on online sales store are not valid and do not appear in the panel of reviews on this store!!!! Appears only favorable reviews you buy everyone is happy I'm billed and no equipment yet!!!! It's a scandal there are only sorted favorable reviews
The order took about twenty days to arrive. Okay, it was covid19's fault. But they don't reply to the emails we send them, even though their answering machine promises very quick replies. I sent them an e-mail to complain about a bag of parts missing from the Concorde model box. No more response than when I asked about the status of the order. To collect the price of the order, on the other hand.
Good evening order april 2 to date nothing change of carrier but especially more POST they are rigolos .merci.
The order arrived on time and complete.
I won't be more original than the previous comments. Order placed on April 2nd, cashed on the 3rd, still not shipped if I am to believe the tracking and no reply to the email sent to ask for news... I'm rather patient (an essential quality for a model maker) and accommodating, but the covid doesn't explain everything... I ordered products not available here on 2 other sites (one Belgian and one French) and received them by post with the usual follow-up without any problem... I wouldn't make the same mistake
Quite a large order placed on 0404 ( for my daughter's birthday which is 2104 ... so today and they're not even shipped! I had to tell my daughter ( sorry honey I haven't received your gifts yet ) great! I really won't order a second time! Now I'm starting to have doubts !!!! Will I ever receive her puzzles or
I do not know if you have noticed dear friends but our reviews on online sales store are not valid and do not appear in the panel of reviews on this store!!!! Appears only favorable reviews you buy everyone is happy I'm billed and no equipment yet!!!! It's a scandal there are only sorted favorable reviews
Delay a bit long but finally delivered!
It's now been 16 days since I placed an order for Colissimo delivery 10 days since the parcel was supposedly dispatched but on the post office website my parcel has still not been entrusted Dessus for a first order.... I'm waiting to see in.
Order placed on April 11 on this site. I received an e-mail on April 14 telling me that the shipment had been posted and I was given the tracking number. Seven days later I haven't received anything and when I consulted the colissimo tracking number I was told that they were still waiting for the shipment to be sent. Mail sent two days ago to 1001 hobbies still unanswered. The invoice was debited without delay. I can only encourage