4.2/5
★★★★☆
based on 39264 reviews published

Latest customer reviews

5 /5
★★★★★

I've been happy with their services. I've been happy with their services.

User icon
Verified Buyer
purchased on 30/07/2020
Answer from 1001hobbies
Robert, We thank you for your feedback and thank you for your trust. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Have a nice day customer service's 1001hobbies
5 /5
★★★★★

Super quality fast shipping! thank you very much!!!

User icon
Verifizierter Käufer
purchased on 30/07/2020
Translated review
2 /5
★★☆☆☆

The ad said 3 days post. It arrived after 5 days and we had already left. We live abroad.

User icon
Verifizierter Käufer
purchased on 30/07/2020
Translated review
5 /5
★★★★★

Good information, fast processing of the order, fast delivery, excellent quality of the model supplied, very satisfied.

User icon
Verifizierter Käufer
purchased on 30/07/2020
Translated review
4 /5
★★★★☆

Maximum availability and perfect inballo thank you

User icon
Acquirente Verificato
purchased on 30/07/2020
Translated review
5 /5
★★★★★

Great service and fast delivery thank you!

User icon
Acquirente Verificato
purchased on 30/07/2020
Translated review
5 /5
★★★★★

Quick and accurate service

User icon
Acquirente Verificato
purchased on 30/07/2020
Translated review
5 /5
★★★★★

I've been happy with their services.

User icon
Verified Buyer
purchased on 30/07/2020
5 /5
★★★★★

Models received on time and in good condition. Mer

User icon
Acheteur Vérifié
purchased on 30/07/2020
Translated review
1 /5
★☆☆☆☆

Incomplete dispatch of numerous reminder mails due to 4-month wait

User icon
Acheteur Vérifié
purchased on 30/07/2020
Translated review
4 /5
★★★★☆

Excellent price. Postage time quite long item well packed. Overall would use 1001 models again . Thank you

User icon
Verified Buyer
purchased on 30/07/2020
5 /5
★★★★★

Very prompt delivery

User icon
Verified Buyer
purchased on 30/07/2020
5 /5
★★★★★

Great service with a good choice of products at a reasonable price. Thank you

User icon
Verified Buyer
purchased on 30/07/2020
5 /5
★★★★★

Good service, communication and choice, has now become my first option to find what i,am looking for.

User icon
Verified Buyer
purchased on 29/07/2020
5 /5
★★★★★

Great service with quick delivery, will be back.

User icon
Verified Buyer
purchased on 29/07/2020
5 /5
★★★★★

After a slight miss hap with the order my son received his tank and was just delighted with it after taking the time to put it together. I would recommend 1001 hobbies.

User icon
Verified Buyer
purchased on 29/07/2020
5 /5
★★★★★

Excellent and well packaged

User icon
Geverifieerde Koper
purchased on 29/07/2020
Translated review
1 /5
★☆☆☆☆

Wow you reply really fast when you want ..... Dear customer, Can you please give us your order reference? thank you for your response, 1001Hobbies' customer care so after making me wait for 28 days for my refund, and now you am saying l have to wait upto another 30 days becouse you didnt even start my refund when you said you would ..... no you can deal with my bank as l have opened a fraud case against you.

User icon
Acheteur Vérifié
purchased on 29/07/2020
Translated review
Answer from 1001hobbies
Mr. Bisbey, Thank you for your email. We ask our accounting department to make this refund today as a matter of urgency. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We truly deplore this situation. We would like to inform you that customer satisfaction is our priority and that we are aware of the damage caused. Thank you for your understanding. The customer care 1001hobbies
5 /5
★★★★★

Arrived on time and promptly Arrived on time and promptly. Everything was present in the package.

User icon
Acheteur Vérifié
purchased on 29/07/2020
Translated review
Answer from 1001hobbies
Mevrouw, meneer, Wij danken u voor uw opmerking en verontschuldigen ons voor dit incident. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we hebben er veel belangstelling voor! 1001hobby's klantenservice
4 /5
★★★★☆

Received what I ordered in a reasonable… Received what I ordered in a reasonable timeframe. However postage was a bit high for small bottles of Paint

User icon
Verified Buyer
purchased on 29/07/2020
Answer from 1001hobbies
Mr Dedig, We thank you for your feedback and thank you for your trust. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Have a nice day customer service's 1001hobbies
2 /5
★★☆☆☆

I ordered an item on July 7 and have… I ordered an item on July 7 and have not received it as of July 28 (three weeks later)

User icon
Verified Buyer
purchased on 29/07/2020
Answer from 1001hobbies
Rick, Thank you for your comment. We would like to point out that our general terms and conditions state that : :In stock : dispatch within 48 working hours. These are physically in stock in the company's warehouse. Available : shipment within X to X days. These are not currently in stock in the company's warehouse and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered for the moment. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Regards, Customer care 1001hobbies
1 /5
★☆☆☆☆

Wow you reply really fast when you want ..... Dear customer, Can you please give us your order reference ? thank you for your response, 1001Hobbies'customer care so after making me wait for 28 days for my refund, and now you am saying l have to wait upto another 30 days becouse you didnt even start my refund when you said you would ..... no you can deal with my bank as l have opened a fraud case against you.

User icon
Verified Buyer
purchased on 29/07/2020
Answer from 1001hobbies
Mr. Bisbey, Thank you for your email. We ask our accounting department to make this refund today as a matter of urgency. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We truly deplore this situation. We would like to inform you that customer satisfaction is our priority and that we are aware of the damage caused. Thank you for your understanding. The customer care 1001hobbies
5 /5
★★★★★

Arrived on time and promptly Arrived on time and promptly. Everything was present in the package.

User icon
Verified Buyer
purchased on 29/07/2020
Answer from 1001hobbies
Mevrouw, meneer, Wij danken u voor uw opmerking en verontschuldigen ons voor dit incident. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we hebben er veel belangstelling voor! 1001hobby's klantenservice
5 /5
★★★★★

They have a very wide variety of products. Things you don't get in other stores. The customer service is good.

User icon
Comprador Verificado
purchased on 29/07/2020
Translated review
3 /5
★★★☆☆

Serious and professional

User icon
Comprador Verificado
purchased on 29/07/2020
Translated review
5 /5
★★★★★

I received my order correctly. I am satisfied. They solved an incident with my order satisfactorily.

User icon
Comprador Verificado
purchased on 29/07/2020
Translated review
5 /5
★★★★★

Simply reliable top

User icon
Verifizierter Käufer
purchased on 29/07/2020
Translated review
5 /5
★★★★★

Everything is great. A good partner for such orders.

User icon
Verifizierter Käufer
purchased on 29/07/2020
Translated review
5 /5
★★★★★

Everything works great

User icon
Verifizierter Käufer
purchased on 29/07/2020
Translated review
5 /5
★★★★★

Great prices

User icon
Acquirente Verificato
purchased on 29/07/2020
Translated review
5 /5
★★★★★

Dear customer Can you please give us your order reference ? thank you for your response 1001Hobbies'customer care so after making me wait for 28 days for my refund and now you am saying l have to wait upto another 30 days becouse you didnt even start my refund when you said you would ..... no you can deal with my bank as l have opened a fraud case against you.

User icon
Verified Buyer
purchased on 29/07/2020
5 /5
★★★★★

Received what I ordered in a reasonable timeframe. However postage was a bit high for small bottles of Paint

User icon
Verified Buyer
purchased on 29/07/2020
5 /5
★★★★★

I ordered an item on July 7 and have not received it as of July 28 (three weeks later)

User icon
Verified Buyer
purchased on 29/07/2020
5 /5
★★★★★

Arrived on time and promptly. Everything was present in the package.

User icon
Verified Buyer
purchased on 29/07/2020
4 /5
★★★★☆

Delivery on time and parcel compliant. But I am still waiting for the delivery of my previous order placed 15 days ago. SOUBEYRAND GÃ

User icon
Acheteur Vérifié
purchased on 29/07/2020
Translated review
5 /5
★★★★★

Fast delivery product corresponding to our expectation

User icon
Acheteur Vérifié
purchased on 29/07/2020
Translated review
5 /5
★★★★★

Very good transaction. Merc

User icon
Acheteur Vérifié
purchased on 29/07/2020
Translated review
4 /5
★★★★☆

Received what I ordered in a reasonable... Received what I ordered in a reasonable timeframe. However postage was a bit high for small bottles of Paint

User icon
Acheteur Vérifié
purchased on 29/07/2020
Translated review
Answer from 1001hobbies
Mr Dedig, We thank you for your feedback and thank you for your trust. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Have a nice day customer service's 1001hobbies
2 /5
★★☆☆☆

I ordered an item on July 7 and have... I ordered an item on July 7 and have not received it as of July 28 (three weeks later)

User icon
Acheteur Vérifié
purchased on 29/07/2020
Translated review
Answer from 1001hobbies
Rick, Thank you for your comment. We would like to point out that our general terms and conditions state that : :In stock : dispatch within 48 working hours. These are physically in stock in the company's warehouse. Available : shipment within X to X days. These are not currently in stock in the company's warehouse and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered for the moment. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Regards, Customer care 1001hobbies
4 /5
★★★★☆

Package arrived in a timely manner Package arrived in a timely manner. The only issue was a couple of bayonets and one sword end was broken. Nothing much. I appreciate your wide inventory.

User icon
Acheteur Vérifié
purchased on 28/07/2020
Translated review
Answer from 1001hobbies
Mevrouw, meneer, Wij danken u voor uw opmerking en verontschuldigen ons voor dit incident. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we hebben er veel belangstelling voor! 1001hobby's klantenservice