/5
★★★★☆
based on 37465 reviews published
★★★★☆
based on 37465 reviews published
Latest customer reviews
5
/5
★★★★★
Excellent efficiency
Acheteur Vérifié
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
I was very satisfied with the entire process. The shipment arrived within a reasonable time despite Corona. I liked the good selection. I was unable to fulfill all my wishes with other providers. I thought the packaging was very secure but a little too big. J.K.
Verifizierter Käufer
purchased on 02/03/2021
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Answer from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
5
/5
★★★★★
Quick response to email many choices in the various model cordialemen
Acheteur Vérifié
purchased on 02/03/2021
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
1
/5
★☆☆☆☆
Disasterous custormer service An awful company that send me the wrong product and refuses to answer my mails or messages, even though I even contacted them by phone. Money first, customers last. Beware before buying anything from these people.
Acheteur Vérifié
purchased on 02/03/2021
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Answer from 1001hobbies
Hello, We apologize for this incident. We will do our best to make your next experience a wonderful one. We wish you a pleasant day. Kind regards, Customer service 1001 hobbies.
5
/5
★★★★★
Fast delivery nothing to report
Acheteur Vérifié
purchased on 02/03/2021
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
4
/5
★★★★☆
Delivery a little long but very good
Acheteur Vérifié
purchased on 02/03/2021
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
Order handled with seriousness and competence. Plenty of choice. Confian
Acheteur Vérifié
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
Ordering was easy Ordering was easy, thankfully not everything was in French. Tracking was a little hit and miss. I got a notice of delivery due on 2/24/21 a couple of days later it was changed to 2/22/21 and I was thrilled. package finally arrived on 3/1/21. I was starting to worry but everything was in the box and well packed for the long trip. Would certainly use them again.
Acheteur Vérifié
purchased on 02/03/2021
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Answer from 1001hobbies
Dear Tim, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
4
/5
★★★★☆
Good sharing of information Good sharing of information, but when 1001 sends notifications of shipping that they would include what was shipped.
Acheteur Vérifié
purchased on 02/03/2021
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Answer from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
1
/5
★☆☆☆☆
I canceled and revoked my order by email on the same day as there was no option to do so online. Then I was informed that my parcel was being prepared for dispatch. I called the hotline and ended up in France. Then I thought everything was sorted. In the evening I received a message from DHL that my shipment had been announced electronically. Another email. There was no reply via Paypal either. Perhaps I can find out here whether I should refuse to accept the parcel or accept it first and then send it back (30-day right of return). Communication is a catastrophe and there have been no replies to my many emails and inquiries.
Verifizierter Käufer
purchased on 02/03/2021
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Answer from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
2
/5
★★☆☆☆
Item requested at 26122020 and finally got another one at 01032021 Was probably not available and they didn't let us know After several mails and phone calls it still came out okay The phone in the Netherlands was served by a French clerk who doesn't speak Dutch and hangs up after a while
Geverifieerde Koper
purchased on 02/03/2021
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5
/5
★★★★★
The delivery time is very acceptable. Everything is
Acheteur Vérifié
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
Perfect delivery on time nothing to complain Telephone reception rea
Acheteur Vérifié
purchased on 02/03/2021
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5
/5
★★★★★
The products on offer are numerous and cover the needs of model enthusiasts. The site is well organized. The order was well managed and delivered on time.
Acheteur Vérifié
purchased on 02/03/2021
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1
/5
★☆☆☆☆
Deplorable delivery times !!!! Order placed on 8022021 still not delivered ...!!!! Inaccepta
Acheteur Vérifié
purchased on 02/03/2021
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5
/5
★★★★★
Great service a guarantee
Acquirente Verificato
purchased on 01/03/2021
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5
/5
★★★★★
Great customer service and very nice contact. A clear recommendation!
Verifizierter Käufer
purchased on 01/03/2021
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Answer from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
1
/5
★☆☆☆☆
As of today, I have still not received the order I paid for. I'm starting to get really angry.
Verifizierter Käufer
purchased on 01/03/2021
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3
/5
★★★☆☆
Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
Verified Buyer
purchased on 01/03/2021
Answer from 1001hobbies
Dear Matthew, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
You shipped the items very fast and… You shipped the items very fast and there was no errors. Thanks you and will definitely use you guys again.
Verified Buyer
purchased on 01/03/2021
Answer from 1001hobbies
Dear James, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Is a grate store Is a grate store, interesting things, the service is excellent and the shipping fast, good store, five stars
Verified Buyer
purchased on 01/03/2021
Answer from 1001hobbies
Dear Andres, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
3
/5
★★★☆☆
Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
Acheteur Vérifié
purchased on 01/03/2021
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Answer from 1001hobbies
Dear Matthew, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
All's well not
Acheteur Vérifié
purchased on 01/03/2021
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4
/5
★★★★☆
All is well... However.........nobody's perfect....... A small monetary effort for loyalty would be welcome
Acheteur Vérifié
purchased on 01/03/2021
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4
/5
★★★★☆
Fast delivery. But as all too often, the label on the paint hides the references. Otherwise nothing to say. Saluta
Acheteur Vérifié
purchased on 01/03/2021
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1
/5
★☆☆☆☆
I need to be reimbursed for a previous order of 135.96 eurosI've sent you several emails and no reply, and we can't get you on the phone.
Acheteur Vérifié
purchased on 01/03/2021
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4
/5
★★★★☆
Information Pretty good service, how ever when you send out a shipping notice tell the customer what is being shipped.
Verified Buyer
purchased on 01/03/2021
Answer from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
4
/5
★★★★☆
Information Pretty good service, how ever when you send out a shipping notice tell the customer what is being shipped.
Acheteur Vérifié
purchased on 01/03/2021
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Answer from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
You shipped the items very fast and... You shipped the items very fast and there was no errors. Thanks you and will definitely use you guys again.
Acheteur Vérifié
purchased on 01/03/2021
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Answer from 1001hobbies
Dear James, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Excellent and quality
Acquirente Verificato
purchased on 01/03/2021
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