English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Processing times a little long for the rest: RA
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 739 published reviews
Summary of reviews
1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.
All reviews
A
Rating: 4 out of 5
Hello I ordered a model boat on your site I had some questions and you answered them very quickly in writing. The parcel was delivered very quickly (in 34 days) and is very well packaged. I haven't opened it yet as it's a gift, but I don't think there's any problem. S
Translated reviews
A
Rating: 5 out of 5
Very good fast delivery all conform
Translated reviews
A
Rating: 2 out of 5
I give 2 stars because disappointed I thought there was paint but not. I would not have bought them if I had had this information.
Translated reviews
A
Rating: 5 out of 5
Very fast delivery, careful packaging and compliant products. Nothing to say except thank you. I recommend this shop
Translated reviews
A
Rating: 5 out of 5
Fast delivery with quality packaging. Very good! Back to work
Translated reviews
A
Rating: 4 out of 5
Bonjour il manquait les peintures prévues à la commande que je n'ai toujours pas reçu( au 148 ou au 132) ainsi que d'un coffret de peintures acryliques Hakata en utilisant le code ADLER10 Offre valable jusqu'au 2 octobre 18h00) Merci de faire le nécessaire bonne journée Pascal
Translated reviews
A
Rating: 5 out of 5
You'll find everything you need, and delivery is a breeze.
Translated reviews
C
Rating: 5 out of 5
Great service and delivery of the product, congratulations.
Translated reviews
C
Rating: 5 out of 5
The only problem was not knowing by what means the shipment arrived: in the end it came by ""Correos""" from Barcelona.... but nobody told me...One fine day we found the package in my name and that was it...more than the delivery time, we should insist on informing the agency-company in charge of the delivery of the shipment.
Translated reviews
V
Rating: 5 out of 5
Product arrived in time and in good condition
G
Rating: 4 out of 5
Great shipping and packaging Unfortunately the product I received was not to my satisfaction Return costs are then unfortunately for yourself Otherwise fine contact with customer service
Translated reviews
G
Rating: 5 out of 5
Good service and great selection Fast in house Neatly packaged
Translated reviews
V
Rating: 4 out of 5
Fast and good
Translated reviews
V
Rating: 5 out of 5
The order was processed quickly and to my complete satisfaction
Translated reviews
V
Rating: 2 out of 5
I bought cement moulds. Unfortunately I couldn���t get the cement out so I felt it wasn�ï
V
Rating: 5 out of 5
The ordering of the items was very straightforward and the service and periodic notification on the order was excellent. The items arrived safely and was well protected to avoid possible damage. I will certainly do business with 1001 Modelkits in future orders. David H
V
Rating: 4 out of 5
This is a quality kit but let down by flimsy and ill defined instructions. Diagrams are poor and the order of construction is not clear. Parts are of a high standard and the tyres (for both models-custom and stock) particularly good. So good kit but the instructions -on two sides of one sheet of paper-lack clarity.
G
Rating: 2 out of 5
I bought six items on 19-09-20 under number 50AGD19ZL and received only five last week ! Three days ago I spoke to an English speaking lady of your customer service who told me that in your system only two items were sent to me????. According to you I should still receive three items while I am missing one Z6217 ( British 25lb howitzer) I was supposed to receive a refund voucher by mail but haven't received it yet! Your administration is apparently a chaos and you are totally not customer friendly!
Translated reviews
G
Rating: 4 out of 5
The order went very well and the delivery could have been faster.
Translated reviews
A
Rating: 5 out of 5
To recommend to all soon a next order Only happiness
Translated reviews
A
Rating: 5 out of 5
Hello very satisfied with my purchases delivery are fast and the models are of very good quality especially a very large choice Thank you to
Translated reviews
A
Rating: 5 out of 5
Excellent service. Thank you very much.
Translated reviews
A
Rating: 5 out of 5
Very satisfied
Translated reviews
A
Rating: 5 out of 5
Very good selection and service. Large selection of paints and models at reasonable prices. Fast shipping. Online catalog could be more detailed with better translations. Even if there are images, a tank, for example, is not""reservoi"" as in poor Chinese translations, but a tank: searches on the site must be disrupted by this.
Translated reviews
A
Rating: 5 out of 5
very fast shipping
Translated reviews
G
Rating: 5 out of 5
everything went great! TOP!
Translated reviews
V
Rating: 5 out of 5
I have not received the product that was shipped over a month ago.
A
Rating: 5 out of 5
Fast and accurate delivery
Translated reviews
A
Rating: 5 out of 5
Excellent responsiveness and speed of delivery! Highly recommend
Translated reviews
A
Rating: 5 out of 5
I've been ordering from 1001 maquettes for several years now. The products I receive are always of good quality and I appreciate the fact that orders are processed and delivery times respected. James
Translated reviews
V
Rating: 1 out of 5
I have not received the product that… I have not received the product that was shipped over a month ago.
Response from 1001hobbies
Dear Mr Hopkins, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! We apologize for the wait. Our customer service will contact you in the next few days. @ Soon on our website
A
Rating: 1 out of 5
I have not received the product that... I have not received the product that was shipped over a month ago.
Translated reviews
Response from 1001hobbies
Dear Mr Hopkins, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! We apologize for the wait. Our customer service will contact you in the next few days. @ Soon on our website
V
Rating: 5 out of 5
I am very satisfied. Everything worked out wonderfully. I will order again at any time. -)
Translated reviews
V
Rating: 5 out of 5
My first order arrived damaged from shipping- no fault of 1001..but they were very helpful & sent a replacement right away.
V
Rating: 4 out of 5
I was a bit hesitant to place an order requiring overseas shipping from a shop new to me especially for a kit offered at a reasonable price which seemed out of availability everywhere else in the world. What I received was a mint-perfect kit well packaged for safe shipping delivered with amazing speed and overall wonderful service!!! Just plain WOW. Would give more than five stars if I could!!!!
V
Rating: 1 out of 5
Model arrived in excellent condition with very fast service. Prices are very good and with excellent customer service will buy from again Thank you for a very good purchasing experience
V
Rating: 5 out of 5
Items were much cheaper than everywhere else I had looked. The postage was cheap and arrived really quickly. I will definitely use again!
V
Rating: 5 out of 5
Great customer service! My first order arrived damaged from shipping- no fault of 1001..but they were very helpful & sent a replacement right away.
Response from 1001hobbies
Dear Mr Walter Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
great product