1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
All reviews
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2020
Claims amazing customer service call the number and I can't get a person or leave a number so I have to leave an email however my issue is time-sensitive and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site and they keep rejecting my Visa.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/11/2020
Claims amazing customer service Claims amazing customer service, call the number and I can't get a person, or leave a number, so I have to leave an email, however, my issue is time-sensitive, and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site, and they keep rejecting my Visa.
Response from 1001hobbies
Mrs. KNUTSON, Thank you for your feedback. We regret that the payment of your visa does not go through. Unfortunately, we cannot give you more information. Indeed, these banking data are strictly personal and belong to your bank. We advise you to call your bank to try to understand what is going on! cordially, Laure
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2020
I ordered 1/72 scale pilots for my red arrow planes and was very happy with the detail of the figures. They arrived on time and well packaged. I was kept well informed every step of the way. The only thing that I suppose I could criticise about is when they were displayed online they were painted but as far as I can remember it did not say in the description that they came unpainted which was a worry until they arrived . I was very glad that they did come unpainted so that I could paint them in the colour I needed. A brilliant product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Very good product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/11/2020
This site is one of the most expensive should lower the rates a little
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Hello. Yes, the parcel has arrived. Perfect packaging and fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Deadline met :) Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
I'm more than happy with the fast delivery and the top quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
nothing to say. Impeccable..... all is well deadlines. Guaranteed delivery ... TOP from TOP!!!! Don't forget johan =Very good advice... But after more than 1000 euros of orders I expect a small discount or at least a fidelity card.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Pack carefully to avoid shocks and deliver within a short time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Very fastI recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/11/2020
I still haven't received anything, even though I was supposed to be delivered in
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/11/2020
Claims amazing customer service Claims amazing customer service, call the number and I can't get a person, or leave a number, so I have to leave an email, however, my issue is time-sensitive, and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site, and they keep rejecting my Visa.
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Response from 1001hobbies
Mrs. KNUTSON, Thank you for your feedback. We regret that the payment of your visa does not go through. Unfortunately, we cannot give you more information. Indeed, these banking data are strictly personal and belong to your bank. We advise you to call your bank to try to understand what is going on! cordially, Laure
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
At first I didn't receive my order (I then found out that there had been a routing problem). After two months I made a complaint and the product was returned to me free of charge. Thank you for your se
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Excellent service! Thank you so much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
No complaints Delivery time respected. Order complete. M
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/11/2020
easy assembly good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
Good reception very bi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
Despite an initial lack of information about the delivery time, the order was delivered within 11 days. I therefore recommend hobby
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
Package conforms to order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2020
I used a 100 euro gift voucher and normally free postage. Not only did I have to pay the shipping costs, but it was also impossible to find a parcel delivery address. This is my 2nd order with you and this is the 2nd identical problem. I should point out that the order was placed before containment. It's a pity, but we'll be ordering from
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/11/2020
Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of �206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/11/2020
This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First the order was ""supposedly"" shipped to another address in another state. Second they reshipped only part of my order to me. THIRD AND THIS IS IMPORTANT IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 05/11/2020
DON'T BUY FROM THEM!! This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First, the order was ""supposedly"" shipped to another address in another state. Second, they reshipped only part of my order to me. THIRD, AND THIS IS IMPORTANT, IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS
Response from 1001hobbies
Mr. Parins, Thank you for your email. We inform you that the refund was made on November 2, 2020. Moreover, we make no secret of the fact that our company is based in France. We thank you for your understanding, cordially, 1001hobbies customer service.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 05/11/2020
Do NOT deal with this cowboy outfit… Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of £206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
Response from 1001hobbies
Mr. Bowland, Thank you for your feedback. We are still waiting for your return, you will understand that we cannot refund a product we don't have! Thank you for your patience, cordially, Customer care 1001hobbies.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/11/2020
Two weeks waiting for a delivery, which still hasn't arrived! Not impressive
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/11/2020
With the colors of the quick supplied I can only paint the car with yellow color which was only remains of the paint of the Afrika Korps vehicles. 2 cans Jaune brillan [69] 1 Chêne satiné [71] 1 Bleu marine mat [77] 1 can Vert amande [77] 1 can Vert amande ? No reference
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/11/2020
DON'T BUY FROM THEM!! This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First, the order was ""supposedly"" shipped to another address in another state. Second, they reshipped only part of my order to me. THIRD, AND THIS IS IMPORTANT, IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS
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Response from 1001hobbies
Mr. Parins, Thank you for your email. We inform you that the refund was made on November 2, 2020. Moreover, we make no secret of the fact that our company is based in France. We thank you for your understanding, cordially, 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/11/2020
Do NOT deal with this cowboy outfit... Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of £206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
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Response from 1001hobbies
Mr. Bowland, Thank you for your feedback. We are still waiting for your return, you will understand that we cannot refund a product we don't have! Thank you for your patience, cordially, Customer care 1001hobbies.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 04/11/2020
everything is great!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/11/2020
All good fast safe. Thank you
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 04/11/2020
In my order of modeling paints, it happened that a small bottle not having the cap closed properly lost most of the paint in the package.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2020
I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2020
You had a kit I�ve been trying to find for a long time. I was hesitant at first ordering from overseas but the process was simple and fast. The payment options were nice and the kit arrived much faster than I ever imagined. The packaging was nice and sturdy and the kit arrived in great condition. I�ll definitely keep you in mind when I�m on the hunt for another hard to find kit.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2020
Very good communication weekly via email notification. Product fits perfectly! Will call on again for future purchases.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2020
Brilliant service, delivered promptly with good communications. Merci beaucoup!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/11/2020
Good morning. the arrival of the package was faster than I expected. The packaging and conservation of the boat was perfect. The doubts that I expressed I could solve before your reply. I still thank you for not leaving me alone. On the other hand, I have not received satisfaction about the failure of the rudder servo, which had a broken cable. I do not rule out that it was my fault when I unpacked it but if I had not found it in a craft store that brought me home a similar model and repaired the original I do not know what I would have done. Happily I was able to enjoy the assembly and sailing this weekend.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 04/11/2020
correctflawless and professional finishing of goods
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