English 
A
Rating: 5 out of 5
Fast. Complete order
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Rating: 1 out of 5
Ordered scalectrix mid may never arrived Told delivery hold up then told lost in transit I requested refund which I was told would be paid but ive received no refund I've not received replies to my latest emails so I'm now getting legal advice to try get my money back I will not use this company again and would not be recommending to anyone else either
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A
Rating: 1 out of 5
A catastrophe. still no reliable news and no parcels after 5 months!!!! And finally, after a number of unsuccessful complaints and phone calls: ""it's the post office's fault"" ""we don't understand"" ""let's go through the history together"" etc. answers next to products paid for when ordered and no follow-up or accountability with regard to their subcontracting. no seriousness no professionalism
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A
Rating: 5 out of 5
Great service and price recommended.....
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A
Rating: 5 out of 5
nothing to say...perfect delivery
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A
Rating: 5 out of 5
Good product, good price, good delivery - what more can I say?
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A
Rating: 1 out of 5
Soldats atlatic affiché 1 32 à réception ils sont à 172 !!!!!Ils ont rétréci pendant leur long voyage !?! Bernard DETE
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A
Rating: 4 out of 5
The box was in very poor condition so I have to check the contents for damage first. The packaging was perfect, but the box containing the model was crushed in more ways than one.
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A
Rating: 5 out of 5
parcel well received in correct times! small downside the parcels are very fragile it arrived very damaged crushed everywhere!!! fortunately no consequences for the products. it would be perhaps judicious to find for the sendings of the containers more adapted in solidity. cordialemen
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Rating: 4 out of 5
Top material Too bad the box was a bit broken But the material was still fine
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V
Rating: 1 out of 5
Slow to ship slow to refund Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I canceled order and was told refunded but was not.
A
Rating: 1 out of 5
I'm very disappointed, instead of telling us that the Kansas Baja is no longer manufactured, they cash in and say that preparation is underway. I don't recommend the 1001 hobbies site for radio-controlled cars?
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A
Rating: 4 out of 5
well received just the delay a little longer than expected but maybe it was the deliverers fault
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A
Rating: 1 out of 5
Slow to ship slow to refunded Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I cancelled order and was told refunded but was not.
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Rating: 1 out of 5
You won't get the maximum number of stars with me! Knowing that I waited 2 months (May 4 July 7) before being delivered. During this entire 2-month period it was impossible to reach you on the phone, which I find unacceptable given the situation. I would particularly like to thank LAURE DARRICAU who unblocked the situation. I would like to thank her for her reactivity and her attentiveness. Who knows pe
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V
Rating: 1 out of 5
Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I canceled order and was told refunded but was not.
V
Rating: 5 out of 5
Great company to deal with Great company to deal with. I had an issue with an item missing from my order, they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
Response from 1001hobbies
Dear Pete, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
A
Rating: 4 out of 5
Product conforms to my expectations. Correct delivery
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Rating: 5 out of 5
Nickel. Received in 10 days and ordered very well.
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A
Rating: 5 out of 5
Great company to deal with Great company to deal with. I had an issue with an item missing from my order, they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
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Response from 1001hobbies
Dear Pete, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
V
Rating: 5 out of 5
Great company to deal with. I had an issue with an item missing from my order they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
V
Rating: 4 out of 5
Great choice of model paints Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall, good service and would use again.
Response from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
V
Rating: 5 out of 5
Trouble free ordering ,item was in… Trouble free ordering ,item was in stock shipped the next day!!!
V
Rating: 1 out of 5
totally unreliable company which does… totally unreliable company which does not fulfil its obligations to its customers, would never deal with them again
Response from 1001hobbies
Dear customer, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
A
Rating: 5 out of 5
compliant product fast delivery
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A
Rating: 5 out of 5
Order arrived on time Item corresponds to avi
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A
Rating: 4 out of 5
concerning the delivery not delivered by hand to the hotel next door. Perfect packaging. Lack of explanation on the instructions and still waiting for an answer to my questions.
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A
Rating: 5 out of 5
I was also looking for a 1:35 model of a Hotchkiss H 39 tank for an exhibition to mark the 80th anniversary of the commemoration of the Battle of France. I found it at 1001 Maque.
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A
Rating: 5 out of 5
impeccable service
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A
Rating: 5 out of 5
Trouble free ordering ,item was in... Trouble free ordering ,item was in stock shipped the next day!!!!
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A
Rating: 5 out of 5
Excellent, nothing to complain about. Order processed and shipped very quickly. Parf
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A
Rating: 4 out of 5
Great choice of model paints Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall, good service and would use again.
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Response from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
A
Rating: 1 out of 5
totally unreliable company which does... totally unreliable company which does not fulfil its obligations to its customers, would never deal with them again
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Response from 1001hobbies
Dear customer, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
V
Rating: 5 out of 5
Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall good service and would use again.
V
Rating: 5 out of 5
totally unreliable company which does not fulfil its obligations to its customers would never deal with them again
V
Rating: 5 out of 5
Trouble free ordering item was in stock shipped the next day!!!
V
Rating: 5 out of 5
Great service Great service. Good value. Will use again
Response from 1001hobbies
Dear Waterhouse, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
V
Rating: 4 out of 5
A fair price on a discontinued model shipped internationally and received in 10 days what more can you ask for? And I didn't have to worry about getting scammed.
V
Rating: 5 out of 5
Great service. Good value. Will use again
A
Rating: 5 out of 5
Great supplier I will continue to shop and reliable
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