English 
G
Rating: 5 out of 5
Everything well packed all in all still smooth delivery despite Corona pressure
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
V
Rating: 4 out of 5
Kit is on a par with other quality 1/48… Kit is on a par with other quality 1/48 scale models
V
Rating: 3 out of 5
Geen Nederlandse handleiding Geen Nederlandse handleiding
V
Rating: 1 out of 5
Not good at all Some bull shxt
V
Rating: 1 out of 5
Arrived broken and when I tried to… Arrived broken and when I tried to contact you for a replacement you did not respond.
Response from 1001hobbies
Hello, We invite you to contact us by email in order to find a solution for your product that arrived damaged. Thank you for your understanding. With kind regards, Team 1001 hobbies.
V
Rating: 1 out of 5
Model was bought with guaranteed three… Model was bought with guaranteed three to five day delivery for which I paid extra. Model arrived ten days later. As they had failed to deliver on time I requested refund on the extra I had paid for the three to five day delivery. They refused stating that they could not refund postage as the model had already been delivered. This company advertises as being UK based but are based in France which is misrepresentation. Poor customer service. Company then offered me 5% discount on my next purchase after reading this review which they can shove where the sun does not shine.
Response from 1001hobbies
Dear Snowball, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
V
Rating: 5 out of 5
Excellent Service and great… Excellent Service and great communication
Response from 1001hobbies
Dear Mark, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day :) Customer service 1001 hobbies.
V
Rating: 5 out of 5
Great Very pleased with my order. Good price, prompt delivery and well-packaged. Thank you!
V
Rating: 5 out of 5
Great Figures Great Kit, and good service from the 1001 modelkits
V
Rating: 5 out of 5
Excellent Service and great communication
A
Rating: 5 out of 5
Excellent product
Translated reviews
V
Rating: 1 out of 5
Kit is on a par with other quality 1/48 scale models
A
Rating: 5 out of 5
Great Very pleased with my order. Good price, prompt delivery and well-packaged. Thank you!
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V
Rating: 5 out of 5
Geen Nederlandse handleiding
A
Rating: 5 out of 5
The reliability of 1001 hobbies and the speed of delivery.
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V
Rating: 1 out of 5
Arrived broken and when I tried to contact you for a replacement you did not respond.
A
Rating: 5 out of 5
For a first order it was a total success, the parcel arrived in just two days. An hour after completing the purchase I received a message telling me that the parcel had been posted. Thank you for the speed with which
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V
Rating: 5 out of 5
Very pleased with my order. Good price prompt delivery and well-packaged. Thank you!
A
Rating: 1 out of 5
Purchase made on June 17th with 24h delivery for 13 euros and parcel received on the 24th.
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V
Rating: 5 out of 5
Great Kit and good service from the 1001 modelkits
V
Rating: 1 out of 5
Some bull shxt
A
Rating: 5 out of 5
Availability of very rare models is excellent. And fast delivery, even in these difficult times.
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V
Rating: 5 out of 5
Model was bought with guaranteed three to five day delivery for which I paid extra. Model arrived ten days later. As they had failed to deliver on time I requested refund on the extra I had paid for the three to five day delivery. They refused stating that they could not refund postage as the model had already been delivered. This company advertises as being UK based but are based in France which is misrepresentation. Poor customer service. Company then offered me 5% discount on my next purchase after reading this review which they can shove where the sun does not shine.
A
Rating: 5 out of 5
Commitment respected both in terms of delivery time and product quality. Nothing to say or so me
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A
Rating: 5 out of 5
Perfect to recommend
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A
Rating: 4 out of 5
Kit is on a par with other quality 1/48... Kit is on a par with other quality 1/48 scale models
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A
Rating: 1 out of 5
Not good at all Some bull shxt
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A
Rating: 3 out of 5
Geen Nederlandse handleiding Geen Nederlandse handleiding
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A
Rating: 5 out of 5
Shame to have ordered just during the moving period but otherwise very satisfied.
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A
Rating: 5 out of 5
I love wooden models...we need a lot more of them!
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A
Rating: 5 out of 5
perfect for both delivery and quality
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A
Rating: 5 out of 5
Great Figures Great Kit, and good service from the 1001 modelkits
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A
Rating: 1 out of 5
Arrived broken and when I tried to... Arrived broken and when I tried to contact you for a replacement you did not respond.
Translated reviews
Response from 1001hobbies
Hello, We invite you to contact us by email in order to find a solution for your product that arrived damaged. Thank you for your understanding. With kind regards, Team 1001 hobbies.
A
Rating: 1 out of 5
Model was bought with guaranteed three... Model was bought with guaranteed three to five day delivery for which I paid extra. Model arrived ten days later. As they had failed to deliver on time I requested refund on the extra I had paid for the three to five day delivery. They refused stating that they could not refund postage as the model had already been delivered. This company advertises as being UK based but are based in France which is misrepresentation. Poor customer service. Company then offered me 5% discount on my next purchase after reading this review which they can shove where the sun does not shine.
Translated reviews
Response from 1001hobbies
Dear Snowball, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
A
Rating: 5 out of 5
Excellent Service and great... Excellent Service and great communication
Translated reviews
Response from 1001hobbies
Dear Mark, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day :) Customer service 1001 hobbies.
G
Rating: 3 out of 5
The delivery was weeks later than indicated when ordering I had to contact them myself to suggest splitting my delivery into the items that were in stock and those that had not yet been delivered by the supplier In the end, everything took so long that I did indeed receive the delivery in two packages on the same day :-(
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V
Rating: 5 out of 5
I got my order very quickly. My son is very happy and he loves the new tank.
A
Rating: 1 out of 5
COMPLETE RUBBISH! THE POSITIVE REVIEWS SEEM TO BE THE OPPOSITE OF MY EXPERIENCE AND SEEM BOGUS! I placed an order for 279.65 Euros on June 13, 2020 and still nothing! No information, no reply to my emails, unreachable... even though they immediately cashed my money (how fast they are!)!!! I WILL NEVER ORDER FROM THEM AGAIN! Invoice reference: #FA200423
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A
Rating: 1 out of 5
I am disappointed, not to say very angry. I've been waiting 2 months for my order to be delivered and nothing has been done to date. No phone calls, just typical stereo e-mails... This was a first order for me and I thought things would go well. Unfortunately, it turns out that a purchase of almost 200 euros doesn't seem to attract much interest from the seller. I know what I'll have to do in the future. This really isn't serious and I'm asking for my money back.
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A
Rating: 4 out of 5
I have changed my mind following the sudden release of my order, which was finally processed and delivered in 7 days after 15 days without any news. In conclusion, the debit is immediate but the tracking of the order needs to be reviewed as I still had to contact the store again for my order to be unblocked. The parcel is clean
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