Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2020
Fast and Fair A fair price on a discontinued model shipped internationally and received in 10 days, what more can you ask for? And I didn't have to worry about getting scammed.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Fast and Fair A fair price on a discontinued model shipped internationally and received in 10 days, what more can you ask for? And I didn't have to worry about getting scammed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Order received quickly no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Delivery time a little long but otherwise perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Order well received quickly nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
4 stars only so that my message is not censored by the site. In fact, all messages below 4 stars are hidden by the site to show only good reviews. Uneven delivery times: some people receive it in 2 days, while others don't hear from me for 1 month. I was supposed to receive my order in 48 hours, but I got it 15 days later. Packaging not as good as competitors. Order as per photos. Probably the last
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Great service Great service. Good value. Will use again
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Response from 1001hobbies
Dear Waterhouse, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 06/07/2020
Wish I had seen the reviews before… Wish I had seen the reviews before ordering, absolutely terrible! 16 days and my order is still being processed not even shipped yet. No sign of any contact details on the website can't even email them to ask what the delay is. Will not use again
Response from 1001hobbies
Dear Simon Warrington, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/07/2020
Great customer relations and super fast… Great customer relations and super fast delivery , highly recommended, thank you
Response from 1001hobbies
Dear John, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day :) Customer service 1001 hobbies.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/07/2020
It has good stock, the service is good and the orders arrive in good condition. Perhaps the shipping could be improved because as a rule it takes quite a long time.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/07/2020
I placed an order on May 21st and I still haven't received it. The phone number on the website does not work.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/07/2020
Order processed after two weeks following a complaint. I was given a €10 voucher (which did not appear on my account) but I had to make a claim! Three weeks after my first claim, I still had nothing and realized that everything was out of stock, even though this was not the case at the time of my order. In short, I've just asked for a refund. Not
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Verified Buyer
Rating: 2 out of 5
following a purchase from 06/07/2020
Great customer relations and super fast delivery highly recommended thank you
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 06/07/2020
Wish I had seen the reviews before ordering absolutely terrible! 16 days and my order is still being processed not even shipped yet. No sign of any contact details on the website can't even email them to ask what the delay is. Will not use again
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/07/2020
Wish I had seen the reviews before... Wish I had seen the reviews before ordering, absolutely terrible! 16 days and my order is still being processed not even shipped yet. No sign of any contact details on the website can't even email them to ask what the delay is. Will not use again
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Response from 1001hobbies
Dear Simon Warrington, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
Great customer relations and super fast... Great customer relations and super fast delivery , highly recommended, thank you
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Response from 1001hobbies
Dear John, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day :) Customer service 1001 hobbies.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 05/07/2020
I placed an order on January 31, 2020 the order has not arrived and we are on the 4th of July 60 € thrown are a scammer
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/07/2020
I found 1001 modelkits to be a fast reliable and helpful service who I would not hesitate to recommend to any fellow modellers, I will be using the again in future most definitely.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 04/07/2020
Order made on May 21 payment 8€ for fast delivery 8-10 days (I order because according to the page I get it for 3 June date of a birthday) we are 4 July and I'm still waiting. They put you q have the product in stock and it turns out that I receive mailsa day today that they are waiting for the supplier to send the productomenudo deception. I also have to say that at the time I put the complaint they sent me an email asking me what I wanted to do I asked for a refund and within 14 days they tell you it was returned to me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2020
You are always well served and on time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/07/2020
An order placed on 0106... Still hasn't arrived! And not even a reply to the two emails sent!!! Too bad, all I wanted was to know the delivery time. For the second order in my basket, no worries, there are reminder emails to finalize the order! Vitereprenez vous vous avez déménagé pour mieux servir votre
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 03/07/2020
They should really add the sizes of the models in the description
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Verified Buyer
Rating: 1 out of 5
following a purchase from 03/07/2020
Item not in stock despite saying it was, slower than expected delivery, no communication. Initial projection of a delivery date almost 3 weeks away from the order was disappointing. When the delivery date came, with no package appearing, I called up to check what had happened only to hear that the item I ordered wasn’t even in stock (it looked it was when I made the order), and they hadn’t told me. Apparently it’s in stock next week so will now be delivered the week after that for an overall FIVE week wait. Not happy. This should have at least been communicated. Should have ordered elsewhere.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2020
Very satisfied with my purchase""Mini-Z"" and with the site. They were very reactive to my e-mail concerning the delay in delivery compared to what I could read as opinion. No more than 2 days after my complaint I received my order and very well.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/07/2020
Item not in stock despite saying it was, slower than expected delivery, no communication. Initial projection of a delivery date almost 3 weeks away from the order was disappointing. When the delivery date came, with no package appearing, I called up to check what had happened only to hear that the item I ordered wasn't even in stock (it looked it was when I made the order), and they hadn't told me. Apparently it's in stock next week so will now be delivered the week after that for an overall FIVE week wait. Not happy. This should have at least been communicated. Should have ordered elsewhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2020
very satisfied with the DUNKERQUE.....beautiful complete model plus photoetch included...fun to make beautiful molding...easy real pleasure to assemble and paint ..with aging and patina hyper realistic...I recommend it to to
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Verified Buyer
Rating: 1 out of 5
following a purchase from 03/07/2020
Initial projection of a delivery date almost 3 weeks away from the order was disappointing. When the delivery date came with no package appearing I called up to check what had happened only to hear that the item I ordered wasn�t even in stock (it looked it was when I made the order) and they hadn�t told me. Apparently it�s in stock next week so will now be delivered the week after that for an overall FIVE week wait. Not happy. This should have at least been communicated. Should have ordered elsewhere.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/07/2020
Excellent everything perfectcompliments
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/07/2020
Well-made and reliable models
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V
Verified Buyer
Rating: 1 out of 5
following a purchase from 02/07/2020
Disappointed as it took over five weeks… Disappointed as it took over five weeks to receive my order and there was very poor communication from vendor. Plus the tracking link on the website did not work. Probably won't use 1001 Modelkits again.
Response from 1001hobbies
Dear Stephen Kolb, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 02/07/2020
Update July 22 ""1001modellbau""-Team probably does not understand German Goods were returned and no refund was made. ->Because goods were not returned and another return bill was created. So once on July 2 a return slip and this was used for the return. Arrived on July 15 at 1001ScheißLaden Now on July 21 again a return slip with the request to return the goods. I am speechless !!!!!!!! My tip is not to order here !!!!!!!!! --------------------------------------------------------- After a very long wait, the parts were delivered. I ordered components from Blackbull for an RC car in blue. The parts arrived in black. After complaint no quick solution is focused but the supplier is contacted in this regard and time is lost further. Never again !!!!!!!!!!!!!!!!!!!!!!!! Telephone recalmation not possible. Return bill has arrived let's see when the money will be transferred back. Update Goods were returned arrived there on 15.7. On 17.7 after inquiry came the return message from 1001 the package has not yet arrived. -> Recognition super in wrong delivery and super in very slow processes this has nothing to do with COVID19. Unfortunately, one star has to be awarded here see this as a negative star.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2020
Wide choice and competitive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2020
Beautiful model
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/07/2020
The order was placed 11 days ago and unfortunately the product has not yet been delivered... The processing of the order was fast and the shipment was done immediately, but the delivery is problematic. As this is a gift for a specific date, this is a problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2020
reliable but logistics to be improved ( too long
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/07/2020
ORDER PLACED ON 1606 STILL NO NEWS DESPITE SEVERAL EMAILS REF CDE 2JMFJWX6N BY CORRECTION A REPLY WOULD BE GREAT
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V
Verified Buyer
Rating: 2 out of 5
following a purchase from 02/07/2020
Disappointed as it took over five weeks to receive my order and there was very poor communication from vendor. Plus the tracking link on the website did not work. Probably won't use 1001 Modelkits again.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/07/2020
Disappointed as it took over five weeks... Disappointed as it took over five weeks to receive my order and there was very poor communication from vendor. Plus the tracking link on the website did not work. Probably won't use 1001 Modelkits again.
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Response from 1001hobbies
Dear Stephen Kolb, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/07/2020
Excellent service
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/07/2020
Reliable siteema I did not find much general assortment model cars I was interested in the Ferrari to give as a gift and it's fine I had ordered red ede and arrived blackin fact in the next orders specified it. Anyway you are fast (codid aside)and reliable and the goods arrive undamaged.
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