Customer reviews of 1001hobbies

In these troubled times, despite a few minor inconveniences, the service was assured and the parcel arrived on time.

Delivery conforms to the order arrived quickly the top during a confinemen

Sending the M706 commando model in a simple bubble envelope meant that the box was crushed and therefore damaged. Fortunately, the model was not damaged.

Many thanks

Responsive parcel well dispatched despite period of confinem

Claim to be an English company!!! Claim to be an English company but in fact its based abroad.. I cant stress enough how dodgy that is.. Also you can try ring the uk number but it never gets answer. Pitiful really. I can understand how they are only 3 star.. Stick to proper uk based hobby sellers, you wont go far wrong there.

My delivery was long but cov

I sent you a letter on April 20 without any response from you. Which is very annoying, and I bet I'm talking to a robot. You should be convincing your shareholders that it's the buyers who provide their dividends, and that they should be respected... I've asked you a number of questions that are crucial to shipping and receiving the parcel-(so you've got the money)... Cheers

I have finally received my parcel. Just as I expected. Too bad it took so long because of that damn virus! Super

Very good delivery

Ze annuleren automatisch de helft van je bestelling die je dan als voucher krijgt en de andere helft komt gewoon niet. Op mails krijg je amper reactie en ze doen er alles aan om je af te houden. Het nummer zijn ze ook niet op te bereiken. BESTEL HIER NIET!!!

Oplichters Ze annuleren automatisch de helft van je bestelling die je dan als voucher krijgt en de andere helft komt gewoon niet. Op mails krijg je amper reactie en ze doen er alles aan om je af te houden. Het nummer zijn ze ook niet op te bereiken. BESTEL HIER NIET!!!

I placed an order on 04042020 today is 11052020 and I've only just received news of my order. I was surprised to be told that my item was no longer available, even though it was still in stock when I placed my order. I have also asked several times for explanations, to which there has been no response. I don't recommend this site, which has disappointed me, and I don't intend to return.

Oplichters Ze annuleren automatisch de helft van je bestelling die je dan als voucher krijgt en de andere helft komt gewoon niet. Op mails krijg je amper reactie en ze doen er alles aan om je af te houden. Het nummer zijn ze ook niet op te bereiken. BESTEL HIER NIET!!!

Requested order on April 28 with expected delivery date last week as of today (May 11) I do not know anything about my order. It was a gift for my son whose birthday is today. The store says they have shipped it but after contacting the carrier they tell me they have not received anything to ship. So this company does not tell the truth to their customers. Once paid, they ignore it. I have asked them for explanations and they reply that they have sent it and close the case. The numerous reviews on their website indicate that it is not just me. I will not buy again in this store and actively recommend not to do so to my acquaintances especially for the opacity and lack of communication on the problems they seem to have. I will also file an official complaint after a

Still have not received the paints and brushes which I ordered over 10 days ago

Poor Delivery Still have not received the paints and brushes, which I ordered, over 10 days ago

Poor Delivery Still have not received the paints and brushes, which I ordered, over 10 days ago

This site makes no indication it is not based in the UK unless you come off their website to see it is actually French. I placed an order on the second of the month and have still not recieved it. I only purchased from this site as they had everything in stock at the time. Although it would have been easier to wait for the items on eModels to come back into stock as it would have arrived sooner anyway and most likely cheaper. Looks as though my review is not a one off a lot of people are having the same issue. I hope these reviews make them decide to change their site information to let us know they are not actually shipping from the UK when you place an order. I have now sent an email to see what can be done regarding the order and have asked for it to be cancelled if they cannot help. I get these are tough times however every other order I have placed has arrived within half the time. As far as im concerned this will be my last order from this site.

This site makes no indication it is not... This site makes no indication it is not based in the UK unless you come off their website to see it is actually French. I placed an order on the second of the month and have still not recieved it. I only purchased from this site as they had everything in stock at the time. Although it would have been easier to wait for the items on eModels to come back into stock as it would have arrived sooner anyway and most likely cheaper. Looks as though my review is not a one off, a lot of people are having the same issue. I hope these reviews make them decide to change their site information to let us know they are not actually shipping from the UK when you place an order. I have now sent an email to see what can be done regarding the order and have asked for it to be cancelled if they cannot help. I get these are tough times however every other order I have placed has arrived within half the time. As far as im concerned this will be my last order from this site.

This site makes no indication it is not… This site makes no indication it is not based in the UK unless you come off their website to see it is actually French. I placed an order on the second of the month and have still not recieved it. I only purchased from this site as they had everything in stock at the time. Although it would have been easier to wait for the items on eModels to come back into stock as it would have arrived sooner anyway and most likely cheaper. Looks as though my review is not a one off, a lot of people are having the same issue. I hope these reviews make them decide to change their site information to let us know they are not actually shipping from the UK when you place an order. I have now sent an email to see what can be done regarding the order and have asked for it to be cancelled if they cannot help. I get these are tough times however every other order I have placed has arrived within half the time. As far as im concerned this will be my last order from this site.

I am still waiting for a package for three weeks after having paid 1083€ of shipping costs and they do not give me a solution. It's up to you if you buy from this one

I am going to give 3 stars for the following reasons: - In mid-April I placed an order on the website they have a great catalog of many models at affordable prices. - All good in regards to payment report invoice etc. Knowing the situation that the world is going through in general for the CoVid19 I was patient and knew that the shipment would take a little longer to arrive and more having selected the Eco option (although they charge you 10€ shipping but good). -Now comes the problem when I asked for shipping information they replied that the item was not in stock with what I was very surprised because it had been 2 weeks and they told me that now it was not in stock (which would violate their own terms of sale where it specifies that if there is no stock of a product they must notify you within 48 hours). -Well, seeing this setback I asked for a refund because if there is no stock the logical thing to do is to cancel the order. I did not receive a reply. - But to my surprise today I receive the shipment (in perfect condition) later than ever. As a conclusion I understand that we are going through a difficult situation for companies and transports but as a customer opinion I think that the communication between buyer and seller should be improved and above all improve the logistics, why do they tell me that it is not in stock and 5 days later I suddenly receive my order? They could have warned me about it and saved me the worry of not knowing if I would receive my product or the money in case of refund. PS: The 1350 scale model ship is very successful and I will be able to enjoy it.

Went to buy TAMIYA 87131 Panel Line Accent Color Black and found that the shipping was more expensive than the item. I NEVER buy from companies that rip you off with shipping costs.

Totally disapointed. 24 .o4 order for some decals. Delivery expected 05.05. After me sending a polite message on May the 5th asking about my delivery time update the answer was quite rude saying I will have a refund. No atempts to solve my order. No excuses. I can see the product on the web page still aviable and aparentlly I can do another order. Never again! I hope they will refund. Dont use this company! The public relation stinks.

Went to buy TAMIYA 87131 Panel Line... Went to buy TAMIYA 87131 Panel Line Accent Color Black and found that the shipping was more expensive than the item. I NEVER buy from companies that rip you off with shipping costs.

The orders on this site are a real joke. At the time of my order (two cans of paint, so not a large parcel), the delivery date was marked 0505, i.e. two days after ordering, but I've still got nothing. The colks were only picked up on 0705, so it's taking customers for fools with misleading delivery dates. Then I'm from 93 and their store is in Paris, so I estimate that 1 week's wait for 2 cans of paint when we're 25 kilometers apart is a really long time. I'd also like to point out that I ordered 15 cans of paint from RUEDESMAQUETTE in Nantes. The order was placed on 28 April and delivered on 29 April, 500 km from my home. Conclusion: if you can't deliver on time, stop selling online because it's too expensive.

Totally disapointed Totally disapointed. 24 .o4 order for some decals. Delivery expected 05.05. After sending me a polite message on May the 5th asking about my delivery time update the answer was quite rude saying I will have a refund. No atempts to solve my order. No excuses. I can see the product on the web page still aviable and aparentlly I can do another order. Never again! I hope they will refund. Dont use this company! The public relation stinks.

Totally disapointed Totally disapointed. 24 .o4 order for some decals. Delivery expected 05.05. After me sending a polite message on May the 5th asking about my delivery time update the answer was quite rude saying I will have a refund. No atempts to solve my order. No excuses. I can see the product on the web page still aviable and aparentlly I can do another order. Never again! I hope they will refund. Dont use this company! The public relation stinks.

Went to buy TAMIYA 87131 Panel Line… Went to buy TAMIYA 87131 Panel Line Accent Color Black and found that the shipping was more expensive than the item. I NEVER buy from companies that rip you off with shipping costs.

Very bad with the excuse of Covid-19 They never shipped the goods!!! They assign the tracking number and then the package disappears it never turns out to have been delivered to the French post office. After more than in month of email exchange they do nothing and only find excuses not to refund the payment made on March 31. The order specified delivery in 7 days. Only excuses I received goods from Poland Italy etc etc without any problem!! do not recommend it is to be avoided!! added note 12052020 is almost in month and a half that you find excuses or make the refund now or complaint in the next two days. I have invited you many times to proceed with the refund but you do not want to know. I have already contacted the postal police to go directly to file a complaint. so I advise you to hurry thank you but patience is over in a piece

The delivery service is pitiful. I placed an order on April 27 on the page said that if I did it before 12 noon that day the order would reach me in the afternoon we are on May 8 and the order still does not appear. I understand the situation we are in but if they can not fulfill what it says on their website they should not put it. The order is for an urgent job that I had to do and they have already denied me for the delay. I will never order from this site again. In addition, the tracking of the shipment is null. The communication with the site is indifferent because they do not pay any attention to you.

One star because otherwise I can not write my experience. I placed an order on April 24 and today, May 8, I have not received it, but the worst thing is not that, what is regrettable is that there is no way to follow up on it. I understand the situation we are in but the total lack of communication as well as the possibility of being able to communicate with you is pitiful. This is not the way to become a customer. I am waiting for a response.

Everything was perfect fast delivery lots of choice attractive price

bonjour 3 étoiles pour signaler quelques disfonctionnements. quelques erreurs de numérotation sur la notice. 2 paint pots out of 6 arrived unusable (se

Experience bordering on denunciation are aramai 16 days that I am waiting for my modellinisono dozens of written emails to which they respond part in French and part in Italian but always with vague and specious excuses bouncing lack of part of the order and claiming one day that the material has left a day later that it is stopped because they are not sure if my address is correct..... Embarrassing I still hope to receive what I ordered

Not recommended See the exorbitant price of the models You can have 2 for 10€ more on some if

I don't understand how a merchant site like this can function with the prices they charge! It's frankly politically incorrect and even more than incorrect! Prices are multiplied by 15 or 2 or even 3! I call them thieves .... Neither more nor less

Shipment tracking is very poor

THEY CHARGE YOU ALMOST 11€ FOR SHIPPING AND I HAVE BEEN WAITING FOR ALMOST THREE WEEKS AND THEY TELL ME TO BE PATIENT, SHAMEFUL, LOUSY SERVICE, NOTHING TO RECOMMEND.