/5
★★★★☆
based on 36979 reviews published
★★★★☆
based on 36979 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
It has taken an age to be delivered then when they do they don���t leave the package on the porch or put it through the Letterbox they take it away again-
Verified Buyer
purchased on 09/12/2020
3
/5
★★★☆☆
I ordered a product which I later found out had to be sourced from elsewhere so there was a delay. I did receive the goods in due course. However, my biggest gripe was the lack of and poor communication throughout. Otherwise ok.
Verified Buyer
purchased on 09/12/2020
3
/5
★★★☆☆
3 stars because very fast delivery is well highlighted on the site.... To me only after reminder and Delivery after more than 3 weeks.
Acquirente Verificato
purchased on 09/12/2020
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5
/5
★★★★★
As usual: - fast shipping - very well packaged - good follow-up
Acheteur Vérifié
purchased on 09/12/2020
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5
/5
★★★★★
Order shipped quickly good service
Acheteur Vérifié
purchased on 09/12/2020
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5
/5
★★★★★
The person I spoke to on the phone was very pleasant and answered all my questions.
Acheteur Vérifié
purchased on 09/12/2020
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5
/5
★★★★★
The game ordered arrived on time.
Acheteur Vérifié
purchased on 09/12/2020
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2
/5
★★☆☆☆
I can't write a review when I haven't received my order
Verified Buyer
purchased on 09/12/2020
5
/5
★★★★★
Parcel received on time Very correct parcel Good su
Acheteur Vérifié
purchased on 09/12/2020
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5
/5
★★★★★
Order and deadline
Acheteur Vérifié
purchased on 09/12/2020
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5
/5
★★★★★
Excellent order tracking, fast and efficient
Acheteur Vérifié
purchased on 09/12/2020
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5
/5
★★★★★
Fast, accurate delivery
Acheteur Vérifié
purchased on 09/12/2020
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3
/5
★★★☆☆
If the product is out of stock, it becomes complicated. Review communication with customers...
Acheteur Vérifié
purchased on 09/12/2020
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5
/5
★★★★★
Transaction Ok. Fast shipping
Acheteur Vérifié
purchased on 09/12/2020
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3
/5
★★★☆☆
Well ok great offer but by phone very poorly accessible get a tape to hear but is not transferred
Geverifieerde Koper
purchased on 09/12/2020
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4
/5
★★★★☆
I am very satisfied. I received the items I ordered in a reasonable time.
Acheteur Vérifié
purchased on 09/12/2020
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1
/5
★☆☆☆☆
Hello, my parcel has still not been delivered to the Boissy relay point. It has gone back to Paris 11 ?? even though it never arrived in Boissy. I know the person who runs the relay point. What's more, I've sent you 2 reminder emails on the subject, to which I've never received a reply. I'm therefore expecting a rapid response from you so that I can be delivered.
Acheteur Vérifié
purchased on 09/12/2020
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5
/5
★★★★★
Nothing to complain about
Acheteur Vérifié
purchased on 09/12/2020
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5
/5
★★★★★
It's a pleasure to have a team that listens and above all is so responsive and friendly. Thanks again to Laure for her professionalism
Acheteur Vérifié
purchased on 09/12/2020
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5
/5
★★★★★
Very well packaged parcel received on time. Parf
Acheteur Vérifié
purchased on 09/12/2020
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3
/5
★★★☆☆
I can't write a review when I haven't... I can't write a review when I haven't received my order
Acheteur Vérifié
purchased on 09/12/2020
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Answer from 1001hobbies
Mr. Dixon, Thank you for your feedback. We inform you that your package is in transit and has just arrived in the US country. Thank you for your patience, We wish you a merry Christmas and a happy new year. Yours sincerely, Customer care
2
/5
★★☆☆☆
Incredibly slow.I am still waiting for... Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
Acheteur Vérifié
purchased on 09/12/2020
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Answer from 1001hobbies
Mr. Christie, Thank you for your feedback. We inform you that we have opened an inquiry with our carrier who will get back to you as soon as possible. We thank you for your patience We wish you a merry Christmas and a happy new year. Yours sincerely, Laure
1
/5
★☆☆☆☆
We still have not received what we bought after 28 days, very bad.
Comprador Verificado
purchased on 09/12/2020
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4
/5
★★★★☆
Perfectly packaged parcel great choice in your store but a little downside: a little long to get the order and impossible to contact you by phone for advice and misunderstanding on your promotions (figurines French tanker promotion at 10.79e and I paid 11.9
Acheteur Vérifié
purchased on 08/12/2020
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5
/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 08/12/2020
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5
/5
★★★★★
Customer service is attentive, competent and efficient, both in terms of advice on finding the right product and in terms of follow-up and delivery.
Acheteur Vérifié
purchased on 08/12/2020
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3
/5
★★★☆☆
Very long 20 days after ordering. Let's hope it's because of the co
Acheteur Vérifié
purchased on 08/12/2020
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5
/5
★★★★★
Delivered on time. well packed
Acheteur Vérifié
purchased on 08/12/2020
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2
/5
★★☆☆☆
Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
Acheteur Vérifié
purchased on 08/12/2020
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5
/5
★★★★★
Very satisfied with the first rate... Very satisfied with the first rate quality of my purchases which were mostly detail kits for the Tamiya P-38 I'm building. These pieces really enhance the kit building. I'm in the United States so I have to anticipate the shipping times, but I know that up front. Seems to have anything a modeler could possibly need so I will definitely buy from again for the Sherman tank and Wildcat kits I'm building next.
Acheteur Vérifié
purchased on 08/12/2020
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Answer from 1001hobbies
Dear Mr Chinnis Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies