4.2/5
★★★★☆
based on 38244 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

After waiting over 20 days for the first and certainly last order to be processed, I was notified that a credit note had been issued in my favor. Crazy!

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Acquirente Verificato
purchased on 01/10/2019
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3 /5
★★★☆☆

Too long delivery time too long waiting time

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Comprador Verificado
purchased on 30/09/2019
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5 /5
★★★★★

Everything perfect, just in time shipping and great quality of products.

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Comprador Verificado
purchased on 30/09/2019
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4 /5
★★★★☆

I am very satisfied. Only the response time can be improved

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Comprador Verificado
purchased on 30/09/2019
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5 /5
★★★★★

As a first test purchase I am satisfied Now I will try the second more substantial one

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Acquirente Verificato
purchased on 30/09/2019
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1 /5
★☆☆☆☆

Package not arrived returned to sender do not understand

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Acquirente Verificato
purchased on 30/09/2019
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5 /5
★★★★★

Very positive

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Geverifieerde Koper
purchased on 30/09/2019
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4 /5
★★★★☆

Hello dear 1001 modellbau team I have looked at your website again and have to apologize to you.of course you can click on the different ship categories and scales.unfortunately I overlooked this button in the flood of information on your website.here is the new rating of your site. ****

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Verifizierter Käufer
purchased on 30/09/2019
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5 /5
★★★★★

Super site, quality products and very good advice from the staff, the only small drawback is that delivery times are a little long depending on your orders, so you have to anticipate your needs. Otherwise very

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Acheteur Vérifié
purchased on 30/09/2019
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5 /5
★★★★★

A team that listens and knows how to manage problems to satisfy its customers. And that's very much appreciated

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Acheteur Vérifié
purchased on 30/09/2019
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5 /5
★★★★★

QUALITY PRODUCTS VERY FAST DELIVERY I RECOMMEND THANKS TO ALL

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Acheteur Vérifié
purchased on 29/09/2019
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5 /5
★★★★★

Perfect delivery. Product conforms.

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Acheteur Vérifié
purchased on 29/09/2019
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5 /5
★★★★★

PRODUCTS AS ORDERED. FAST DELIVERY GOOD PRODUCT GOOD SITE

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Acheteur Vérifié
purchased on 29/09/2019
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4 /5
★★★★☆

Good product good price shipment was a little slow

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Geverifieerde Koper
purchased on 28/09/2019
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5 /5
★★★★★

Fast on time immense choice..

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Acquirente Verificato
purchased on 27/09/2019
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5 /5
★★★★★

Good quality fast delivery everything ok. Again and again with pleasure.

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Verifizierter Käufer
purchased on 27/09/2019
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5 /5
★★★★★

Standard delivery in the indicated time. Everything perfect I will buy again

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Comprador Verificado
purchased on 26/09/2019
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3 /5
★★★☆☆

It seems to me that everything I ordered is fine and arrived without problems. What I found is that it took a long time in my case was with postage paid and it took a long week today it seems a long time but otherwise everything OK improving this would have another star.

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Comprador Verificado
purchased on 26/09/2019
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5 /5
★★★★★

All perfect!!! Thanks

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Acquirente Verificato
purchased on 26/09/2019
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4 /5
★★★★☆

Attention, it comes from Calais! So it takes a while to get it in but then you have something!

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Geverifieerde Koper
purchased on 26/09/2019
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5 /5
★★★★★

Excellent service and great product at fair price

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Verified Buyer
purchased on 26/09/2019
5 /5
★★★★★

Thanks for the good work

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Verifizierter Käufer
purchased on 26/09/2019
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1 /5
★☆☆☆☆

Too long, bad layout. I don't recommend it.

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Acheteur Vérifié
purchased on 26/09/2019
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5 /5
★★★★★

Fast and efficient company. Product within my expectations. Completely satisfied with my comma

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Acheteur Vérifié
purchased on 26/09/2019
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5 /5
★★★★★

Tres bon cite je recommande fortement

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Acheteur Vérifié
purchased on 26/09/2019
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1 /5
★☆☆☆☆

Too long in delivery

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Acheteur Vérifié
purchased on 26/09/2019
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5 /5
★★★★★

For my 1st order I am completely satisfied. I am confident for my future orders because service and quality at t

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Acheteur Vérifié
purchased on 26/09/2019
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5 /5
★★★★★

Everything arrived well and on time.

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Comprador Verificado
purchased on 25/09/2019
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5 /5
★★★★★

Reasonably priced coupled with a great service, couldn't ask for anything more

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Verified Buyer
purchased on 25/09/2019
2 /5
★★☆☆☆

Hello dear 1001 modellbau team, I visited your website because I would like to buy various model ships. your selection is large but the structure of your pages is a disaster for model builders who are looking specifically. Neither a classification of the different categories nor a possibility to click on a scale are available.Especially scale information is one of the most important criteria for model builders.After ten pages where the models were shown wildly mixed up I gave up the search frustrated and had no interest to call up the remaining fifty pages.Something like that is annoying and time-consuming.This should only be an incentive how to do it better.Wish the 1001 Modellbau team continued success and a nice day. With kind regards Heribert Thieltges

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Verifizierter Käufer
purchased on 25/09/2019
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4 /5
★★★★☆

Product shows as in stock I place an order pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later with several emails telling me they are waiting for stock I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidently says it's not available a couple of minutes after I sent a complaint

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Verified Buyer
purchased on 25/09/2019
4 /5
★★★★☆

I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.

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Verified Buyer
purchased on 25/09/2019
1 /5
★☆☆☆☆

Model not in stock. I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.

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Acheteur Vérifié
purchased on 25/09/2019
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Answer from 1001hobbies
Hello Mr. Peterson, Available doesn't mean in stock. In stock mean in stock. I would advise you to read our sales condition that you have accepted. If you buy product with a delay ""X to X open days before expedition"" It means there is a delay before we ship the product. By return, do you mean cancelling the order? Sincerely,
1 /5
★☆☆☆☆

Product shows as in stock Product shows as in stock, I place an order, pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later, with several emails telling me they are waiting for stock, I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidentally says it's not available a couple of minutes after I sent a complaint

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Acheteur Vérifié
purchased on 25/09/2019
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Answer from 1001hobbies
Hello, Available doesn't mean in stock. You had ordered a product with a delay before expedition :""X to X open days before shipping"" which mean it is not in stock. We also sometimes check our spam. Because we know that some people like to answer to the automatic e-mails even if we write not to answer them because they go straight to our spam. We have receive the product the 24th. You have asked for canceling the order the 25th. We have never said it was not available as the product was reserved for your order. We have answered: ""Because this e-mail goes in our spams. Fortunatly we checked them. You could still send us an e-mail at this adress. The chat works during our opening hours. Where did you see this information please? Because this is not possible with the product you have choosen and the delivery service you have choosen. Your package is currently ready to be picked up. Once we have the confirmation it will not be sent, we will ask the refund to our accounting team. Sincerely, Best regards,"" & ""Hello, The order has been cancelled and refund has been asked. Sincerely,"" Which you didn't answer. We are sincerely sorry you didn't take in account the information provided. Sincerely,
1 /5
★☆☆☆☆

Model not in stock. I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.

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Verified Buyer
purchased on 25/09/2019
Answer from 1001hobbies
Hello Mr. Peterson, Available doesn't mean in stock. In stock mean in stock. I would advise you to read our sales condition that you have accepted. If you buy product with a delay ""X to X open days before expedition"" It means there is a delay before we ship the product. By return, do you mean cancelling the order? Sincerely,
1 /5
★☆☆☆☆

Product shows as in stock Product shows as in stock, I place an order, pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later, with several emails telling me they are waiting for stock, I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidently says it's not available a couple of minutes after I sent a complaint

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Verified Buyer
purchased on 25/09/2019
Answer from 1001hobbies
Hello, Available doesn't mean in stock. You had ordered a product with a delay before expedition :""X to X open days before shipping"" which mean it is not in stock. We also sometimes check our spam. Because we know that some people like to answer to the automatic e-mails even if we write not to answer them because they go straight to our spam. We have receive the product the 24th. You have asked for canceling the order the 25th. We have never said it was not available as the product was reserved for your order. We have answered : ""Because this e-mail goes in our spams. Fortunatly we checked them. You could have still send us an e-mail at this adress. The chat works during our opening hours. Where did you see this information please? Because this is not possible with the product you have choosen and the delivery service you have choosen. Your package is currently ready to be picked up. Once we have the confirmation it will not be sent, we will ask the refund to our accounting team. Sincerely, Best regards,"" & ""Hello, The order has been canceled and refund has been asked. Sincerely,"" Which you didn't answer. We are sincerely sorry you didn't take in account the information provided. Sincerely,
4 /5
★★★★☆

Package well received. Delivery took 11 days, however, and one of the items ordered was replaced with an equivalent item from another brand without my knowledge.

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Acheteur Vérifié
purchased on 25/09/2019
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4 /5
★★★★☆

Very good I received it after 9 days it arrived in a pretty little box with a poster as a gift my husband is delighted with his cad

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Acheteur Vérifié
purchased on 25/09/2019
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5 /5
★★★★★

Easy to shop online! 🙂 Easy to shop online! 🙂

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Acheteur Vérifié
purchased on 24/09/2019
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5 /5
★★★★★

Very satisfied with my shipment thanks to biento

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Acheteur Vérifié
purchased on 24/09/2019
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