/5
★★★★☆
based on 37458 reviews published
★★★★☆
based on 37458 reviews published
Latest customer reviews
4
/5
★★★★☆
Excellent products high level of detail
Acquirente Verificato
purchased on 24/12/2020
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1
/5
★☆☆☆☆
Far from happy, I ordered on 2/12/2020 and my order was showing as in stock on your website, you took my payment immediately, a week later I received an email saying you where waiting for a delivery from a supplier, so it wasn't in stock, I then received an email to say my order had been despatched on 16/12/2020 with a tracking number, the tracking shows that the courier has not received the parcel yet, so this will not arrive in time for the present it was intended for. I will never use your company again
Verified Buyer
purchased on 24/12/2020
4
/5
★★★★☆
Exactly the parts you need as a model builder?
Geverifieerde Koper
purchased on 24/12/2020
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5
/5
★★★★★
Good service and fast delivery
Geverifieerde Koper
purchased on 24/12/2020
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4
/5
★★★★☆
Fast delivery and great updated information to track your order
Geverifieerde Koper
purchased on 24/12/2020
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5
/5
★★★★★
Fast shipping and everything correct. No problems at all. I recommend it
Comprador Verificado
purchased on 24/12/2020
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5
/5
★★★★★
Perfect thanks
Acheteur Vérifié
purchased on 23/12/2020
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5
/5
★★★★★
Perfect on time, packed for Christmas and well protected. T
Acheteur Vérifié
purchased on 23/12/2020
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1
/5
★☆☆☆☆
Very poor after-sales service. I'm still waiting for a reply after 3 e-mails concerning order no. XN.
Acheteur Vérifié
purchased on 23/12/2020
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5
/5
★★★★★
Thank you for your speed...parcel picked up this evening...for my presents tomorrow evening December 24th! Relieved? many thanks
Acheteur Vérifié
purchased on 23/12/2020
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5
/5
★★★★★
Delivery didn't take too long even though Christmas was approachinga change of relay point but nothing serious received on December 23 well packaged and everything is there. Nickel
Acheteur Vérifié
purchased on 23/12/2020
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1
/5
★☆☆☆☆
I have no news about my order
Acheteur Vérifié
purchased on 23/12/2020
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5
/5
★★★★★
My order arrived on time without any problem I am completely satisfied with the work with 1001 maquett
Acheteur Vérifié
purchased on 23/12/2020
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1
/5
★☆☆☆☆
Hello Ordered received after 24 days shame and say buy local packaged in a simple envelope no protection 3 times too large products this ballade at least in Asia packaging adapted and very fast 8 10 days the 24 days Paris Villiers-sur-Marne... And 8 euro Site to avoid Never again... Go to aliexpres more serious. Cheaper and delivered to you.... Bye
Acheteur Vérifié
purchased on 23/12/2020
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5
/5
★★★★★
.............
Acheteur Vérifié
purchased on 23/12/2020
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5
/5
★★★★★
Delivery and box conform to my expectations
Acheteur Vérifié
purchased on 23/12/2020
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3
/5
★★★☆☆
The toys I ordered met my expectations. Unfortunately delivery times are long and my parcel arrived in a terrible state, the toy boxes themselves being damaged.
Acheteur Vérifié
purchased on 23/12/2020
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4
/5
★★★★☆
Product corresponds to the description and is delivered on time
Acheteur Vérifié
purchased on 23/12/2020
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5
/5
★★★★★
Delivery on time and in accordance with the order site to recommend without reservation
Acheteur Vérifié
purchased on 23/12/2020
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1
/5
★☆☆☆☆
Ordered december 11th and still not received 2 weeks later ta
Acheteur Vérifié
purchased on 23/12/2020
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1
/5
★☆☆☆☆
Difficult to give such an opinion but in the absence of delivery from the S° in charge (BPost) I can not give another opinion. I order and pay for a home delivery and BPost doesn't come to deliver and keeps the parcel in an agency located 1 hour from my home. Sorry for the shipper who made the wrong choice of prestata.
Acheteur Vérifié
purchased on 23/12/2020
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3
/5
★★★☆☆
Bad shipping time Bad shipping time , cost of delivery represents specail courier rate , but actual shipping time is longer than air post parcel.
Verified Buyer
purchased on 23/12/2020
Answer from 1001hobbies
Dear Mr Chenne, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
4
/5
★★★★☆
I'm afraid that you choice of couriers… I'm afraid that you choice of couriers has prevented you from getting 5 stars. My experience of them is that they don't communicate very well and fail to deliver on the scheduled date when they do communicate.
Verified Buyer
purchased on 23/12/2020
Answer from 1001hobbies
Geachte heer Mackintosh, Bedankt voor je feedback. We staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn daarom essentieel voor ons en we zijn er erg in geïnteresseerd! Tot ziens op onze website 1001 hobby's
3
/5
★★★☆☆
Bad shipping time Bad shipping time , cost of delivery represents specail courier rate , but actual shipping time is longer than air post parcel.
Acheteur Vérifié
purchased on 23/12/2020
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Answer from 1001hobbies
Dear Mr Chenne, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
4
/5
★★★★☆
I'm afraid that you choice of couriers... I'm afraid that you choice of couriers has prevented you from getting 5 stars. My experience of them is that they don't communicate very well and fail to deliver on the scheduled date when they do communicate.
Acheteur Vérifié
purchased on 23/12/2020
Translated review
Answer from 1001hobbies
Geachte heer Mackintosh, Bedankt voor je feedback. We staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn daarom essentieel voor ons en we zijn er erg in geïnteresseerd! Tot ziens op onze website 1001 hobby's
5
/5
★★★★★
Good Service Good Service! Arrived well packaged and fast! Buyer from the UK
Acheteur Vérifié
purchased on 23/12/2020
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Answer from 1001hobbies
Dear Mr Chau, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
1
/5
★☆☆☆☆
Order not received I ordered a model kit on the 2nd December intended as a Christmas gift. The order arrived but contained a piece of heatproof glass with nothing else, certainly no model kit and not even a delivery note. I contacted customer service and 3 days later I received a response asking for photos of what I had received. I sent photos and another 4 days before I received a response advising the photos can't be opened and wishing me a happy Christmas season. I have resent the photos and received no response. I followed up with another email and almost a week later I have had no response. I paid over £50 for the kit and just want a refund now. I would not order again from this company. Mistakes happen but it's now two weeks ago since I reported the issue and I am not confident my money will be refunded.
Acheteur Vérifié
purchased on 23/12/2020
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Answer from 1001hobbies
Mr. Sury, Thank you for your comments. We insist that customer satisfaction is our priority. Our customer service will contact you as soon as possible. See you soon on our website 1001 hobbies
5
/5
★★★★★
Good Service Good Service! Arrived well packaged and fast! Buyer from the UK
Verified Buyer
purchased on 23/12/2020
Answer from 1001hobbies
Dear Mr Chau, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
4
/5
★★★★☆
Bad shipping time cost of delivery represents specail courier rate but actual shipping time is longer than air post parcel.
Verified Buyer
purchased on 23/12/2020
1
/5
★☆☆☆☆
Order not received I ordered a model kit on the 2nd December intended as a Christmas gift. The order arrived but contained a piece of heatproof glass with nothing else, certainly no model kit and not even a delivery note. I contacted customer service and 3 days later I received a response asking for photos of what I had received. I sent photos and another 4 days before I received a response advising the photos can’t be opened and wishing me a happy Christmas season. I have resent the photos and received no response. I followed up with another email and almost a week later I have had no response. I paid over £50 for the kit and just want a refund now. I would not order again from this company. Mistakes happen but it’s now two weeks ago since I reported the issue and I am not confident my money will be refunded.
Verified Buyer
purchased on 23/12/2020
Answer from 1001hobbies
Mr. Sury, Thank you for your comments. We insist that customer satisfaction is our priority. Our customer service will contact you as soon as possible. See you soon on our website 1001 hobbies