Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
The model arrived as scheduled rapid delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2019
No problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2019
The + Very good contact at (Magasindépôt?) Friendly sellers. Stock (For plastic figurines172e) (+- orders are always fast) The - BIG difference in higher prices (For plastic figurines172e) Depending on the manufacturer, a surcharge of between €3.50 and €7.50 for an identical product in other countries.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
Well-handled delivery and large catalog
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2019
Good but expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
Extremely fast service. Orders placed on Sunday available by Wednesday !!!! And complete orders. That's not always the case with some retailers... Warmly recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
Fast, carefully packaged delivery and a wide range of ordering options
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Verified Buyer
Rating: 2 out of 5
following a purchase from 30/03/2019
Out of stock, overpriced late postage. Ordered 17 packs of card dividers in various colours, left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in, even though it stated in-stock and i refreshed up until purchasing, and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box, with an invoice thats in French. Postage was way overpriced at over £7. Product was as described, which is the only plus.
Response from 1001hobbies
Dear Andrew Harris, Your package's preparation started on the 4th of March, less than 48h after you did your order. In order to minimise the shipment's costs, we wait till all of your products are available and send them at once. You had chosen the standard shipment method, since we send our products from France, it is normal for it to take some time. The delay that occurred with your package delivery is not in our reach, but depends on the shipment company in your country (so in your case, the UK). Best regards, 1001Modelkits' customer service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/03/2019
Order took a long time to prepare, about 1 week, but I didn't receive a message to let me know it was available at the poi
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/03/2019
Out of stock, overpriced late postage. Ordered 17 packs of card dividers in various colours, left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in, even though it stated in-stock and i refreshed up until purchasing, and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box, with an invoice thats in French. Postage was way overpriced at over £7. Product was as described, which is the only plus.
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Response from 1001hobbies
Dear Andrew Harris, Your package's preparation started on the 4th of March, less than 48h after you did your order. In order to minimise the shipment's costs, we wait till all of your products are available and send them at once. You had chosen the standard shipment method, since we send our products from France, it is normal for it to take some time. The delay that occurred with your package delivery is not in our reach, but depends on the shipment company in your country (so in your case, the UK). Best regards, 1001Modelkits' customer service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/03/2019
Ordered 17 packs of card dividers in various colours left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in even though it stated in-stock and i refreshed up until purchasing and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box with an invoice thats in French. Postage was way overpriced at over �7. Product was as described which is the only plus.
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 30/03/2019
Excellent industry professionals. Courteous customer service and well-made products with great selection available.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/03/2019
Great prices and range Great prices, parcel arrived on time and product in great condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2019
Super fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2019
No complaints. Excellent reception both by phone and by dial on the internet. Very good product availability and delivery times respected. Simply m
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2019
very good site delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2019
Previously a delivery never delivered but quickly taken care of and re-delivered. So very satisfied. This time fast delivery following the order. So very p
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2019
No negative comments
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2019
Perfect!....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2019
Great prices and range Great prices, parcel arrived on time and product in great condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2019
Very commercial.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/03/2019
Great prices parcel arrived on time and product in great condition.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2019
Everything as advertised Everything as advertised. Great communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2019
Everything as advertised Everything as advertised. Great communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2019
Perfect delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2019
Order received on time item well packaged and compliant only the relay point I had chosen was not the right one to deliver it to me.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 28/03/2019
Everything as advertised. Great communication.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 28/03/2019
Unfortunately, I am disappointed in the shipping my package was left on the mailbox because it didn't fit the courier didn't even deign to ring the doorbell since I was home and could have picked it up in person. I wonder what would have happened if I had not seen it
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 28/03/2019
Discrepancy of information between site (material available immediately) and actual inventory situation (material available in days) resulting in incorrect communication about material delivery. Information ""revisable"" regarding tracking of shipment and consequent status of material. The survey request arrived that not even the material had left and exchange of several communications to get information and tidbit final material delivered and from the site communication that the package had left. To you the appropriate comments. Check Vs site where you say ""In stock shipments within 24 hours"" and review your response. Only after my info request emails you wrote to me that the shipment would start upon receipt of the material ""present"" but not ""present"".
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/03/2019
Excellent company, fast delivery, seriousness first of all, I am very happy with this company, congratulations!
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Verified Buyer
Rating: 3 out of 5
following a purchase from 27/03/2019
Delivery a bit slow Delivery a bit slow
Response from 1001hobbies
Dear costumer, You have chosen an Eco delivery, these deliveries generally last between one and three weeks. Best regards
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2019
no opinion. R.a.s.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2019
Good service. Too bad there were a few broken pieces in the box.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2019
a lack of precise information on the articles e.g. the dimensions of the spark plug holder cylinder heads are not shown the bore diameters are not specified
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2019
Category: masks-for-painting Product: Albatros B.II (designed for use with Wingnut Wings kits) Masks Very good pr
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/03/2019
Delivery a bit slow
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2019
Delivery a bit slow Delivery a bit slow
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Response from 1001hobbies
Dear costumer, You have chosen an Eco delivery, these deliveries generally last between one and three weeks. Best regards
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 27/03/2019
Material arrived in a short time with no errors in the order both in type and quantity.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/03/2019
Extensive catalog of products of well known brands in good price range and very good deals. The shipping is very agile and fast and timely notifications.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/03/2019
Great variety reasonable prices and good shipping communication
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