Customer reviews of 1001hobbies

The item conforms to the order but the delivery time is a little longer than expected.

Products conform reasonable delivery timevery well packaged. More expensive than other sites, but you find what you want. I recommend

ORDER CORRESPONDS TO MY EXPECTATIONS RAS

everything went smoothly and quickly

Excellent!

Very well done site. Very good parcel tracking and a quick order to arrive.

still haven't received the articles after 10 days.

I buy glazes and do very well.

Paypal fees are wrongly charged, which is no longer allowed since 2018 and is also punished by Paypal. After I reported this to customer service and that I want my money back, I received an email from the other party that they would take care of it. Since 10 days nothing has happened neither the fee has been refunded nor the goods received. I then wrote to customer service again and again no reply! I have reported the case to PayPal. I cannot recommend this store with the best will in the world and will advise everyone against it!

very good delivery time very friendly staff good advice and very available

Good choice, good order processing, but surprisingly high prices compared to other sites such as Oups Modèles.

Nice and quick

very good product..fast shipping

Correct delivery time, well packaged. Surprised by the size of the pieces, which are very small and fragile.

I have been waiting for my parcel for 10 days now and the delivery time was stated as 5-7 days. In addition, the shipment tracking does not work. Too bad. Hope it arrives soon. 25.3.2019 Colors have arrived one color had run out.

The description of a model was wrong. The TU114 model could not be built at all, only another version could be added. The clarification of the complaint was very difficult. The hotline could not speak German on 3 calls.

Hello. Preparation impeccable packaging. Shipped the next day, so perfect, but I'm disappointed with the delivery time at the Relai colis. Almost a week! I followed the delivery steps every day and there were several days where nothing happened. When you're selling on the internet, I think speed of delivery is a must.

The shipment corresponded exactly to my request

VERY BAD EXPERIENCE!!!! UNACCEPTABLE TREATMENT! ZERO SERIOUSNESS!!! THEY NEVER GIVE ANY NAME AND TAKE A LONG TIME TO ANSWER OR NOT ANSWER!!!!! I placed an order on DEC 15th and the web gave error in the payment up to two times. I called by phone immediately to confirm the error and see how I could place the order but it went to voicemail and I left a message to which no one answered by phone or e-mail and a few days later without notice the model arrived at home. So I called again to return it since they had not confirmed the shipment at any time and I had to choose another option for the gift. After calls and e-mails in which they confirmed the return without charge, they charged me again the order on my credit card up to three times, reaching a total of almost 400€! Two months later I got the refund but they still refuse to refund the return charges when I was charged for the order.

Fast delivery and. Everything arrived in good order

good service and good product

2nd successful experience with 1001MAquettes Good choice of products Easy ordering and fast, efficient follow-up

FAST SERVICE

Very good good reactivity short deadlines and respected very good reception at the tee

All as you would expect and hope for.

bien tout c'est arrangé donc je garde ma confiance j'aurais plus tard dans quelques jours d'autres choses qui m'interresse au 116 merci beaucou

Fast and efficient, too bad the Swiss Post charges me for this.

Hello, I've never had a problem with you, only in the last parcel the box wasn't closed. .... We hope that no parts are missing. Thank you for the fast delivery. Mrs Fer Na

Good site, lots of choice, efficient order processing.

Many model airplanes and easy to locate them

Very good even if some parts are only on order

Top delivery and contents

very good reception of the parcel corrected service

Announcement of delivery within 24-48 hours (""if ordered before such and such a time"").... delivery after a month... (because an item was not available... So why not already send what's available????). The worst thing is that the unavailable item was not in the parcel we received, and we don't even have any tracking info for it.

I awarded 5 stars for the efficiency of the after sales service. I had some delivery problems due to the carrier but thanks to their concern I got it resolved quickly.

No fast delivery After almost 2 weeks I am still waiting for delivery Order number is on send Wonder how long it will take for a sheet of decals for my messerschmitt

5 star service highly recomend

After initial problems, customer service proved to be very friendly and helpful. On the whole, I am satisfied with the result.

Very good very bi

Ease of responsibility and speed. Total confidence. Thanks to 1001 maquetas I have some decals that I never thought I would have. It was very easy. Thank you.