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A
Rating: 3 out of 5
paint too old that has taken the gel very disappointed tans
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Rating: 5 out of 5
Fast and careful delivery. Quality products
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A
Rating: 4 out of 5
RAS everything went very well except the reception I received the mail delivery Saturday morning I went in the afternoon to the relay: not received Monday closed I took possession that the
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A
Rating: 5 out of 5
item corresponds to the orderdelivery ultra fastI recommend the sitea bientot
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A
Rating: 5 out of 5
Very good telephone reception very well informed shipment r
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A
Rating: 4 out of 5
Very good for my first order, quick and trouble-free. The big advantage is to have messages at each step (preparation send parcel transit etc). I'm satisfied
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A
Rating: 2 out of 5
On an advert on the site I had found a miniature plane which was to be supplied in two copies and no scale was specified on the article. But what a disappointment when I arrived..... first of all there was only one copy in my parcel instead of the two promised and moreover the miniature plane was enormous and looked more like a toy than a miniature. Since then, I've filed a complaint and sent my plane back, and I'm still waiting for an answer for mo
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A
Rating: 5 out of 5
A very smooth transaction A very smooth transaction, good and trustful information and communication. Delivered as was promissed.
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A
Rating: 5 out of 5
Excellent - everything went very smoothly I highly recommend it
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A
Rating: 1 out of 5
delay toocolis order three weeks ago still not received
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A
Rating: 2 out of 5
As I said before, it wasn't specified that the plastic soldiers were supplied
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A
Rating: 5 out of 5
The service is prompt and the parts I... The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas! but it arrived promptly even if in a box 6 times too big.
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A
Rating: 4 out of 5
No problems with ordering or delivery. On the other hand, the presentation of the products on the site is very average (succinct or absent description). In addition, the combination of filters (brand scale, etc.) sometimes gives curious results.
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A
Rating: 4 out of 5
The only downside is the high cost of postage for small volumes.
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A
Rating: 5 out of 5
Excellent customer service. I recommend without hesitation
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A
Rating: 5 out of 5
Very good model for young beginner (dewoitine d52)
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A
Rating: 3 out of 5
Well done and complete website. However extremely long delivery time
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A
Rating: 1 out of 5
There is almost nothing in store There is almost nothing in store. Every time i order it takes months
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A
Rating: 5 out of 5
Perfect fast efficient great choice balances a bit the sadness to see classic stores disappear
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A
Rating: 2 out of 5
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
A
Rating: 1 out of 5
I still haven't received my order but I've been told that I just have to wait. I only ever ordered a model a month ago.
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A
Rating: 5 out of 5
all as expected correct delivery time right material and catalogedottimo
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V
Rating: 1 out of 5
Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
V
Rating: 5 out of 5
Terrible company overpriced charged surcharge for paying by paypal. As far as I can see they never dispatched the goods could not provide a tracking number and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
V
Rating: 3 out of 5
Great service . Very good communication. Will use them again
V
Rating: 1 out of 5
Terrible company Terrible company, overpriced, charged surcharge for paying by paypal. As far as I can see they never dispatched the goods, could not provide a tracking number, and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
V
Rating: 5 out of 5
Great service Great service . Very good communication. Will use them again
V
Rating: 5 out of 5
Top quality service Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
A
Rating: 5 out of 5
Great service Great service . Very good communication. Will use them again
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A
Rating: 1 out of 5
Terrible company Terrible company, overpriced, charged surcharge for paying by paypal. As far as I can see they never dispatched the goods, could not provide a tracking number, and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
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A
Rating: 5 out of 5
Top quality service Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
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A
Rating: 4 out of 5
Good choice of interesting products very good order handling. A couple of notes about the delivery: the cardboard box arrived broken (although nothing was missing) and the courier after buzzing didn't wait for me to come down but left the package in the yard.
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A
Rating: 5 out of 5
Absolutely satisfactory. Relatively short delivery time and product arrived at destination in perfect condition.
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A
Rating: 5 out of 5
I am completely satisfied
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A
Rating: 5 out of 5
fast and perfect condition
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A
Rating: 5 out of 5
Nothing to say except fast and efficient.
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A
Rating: 4 out of 5
for paint orders, it would be simpler to classify the refs. chronologically from 1 to 100xxxx, which would make them easier to find in relation to the model assembly instructions.
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V
Rating: 5 out of 5
Excellent choices, swift delivery and when the inevitable problem occurs they solve it very well. I am a repeat customer and they are my go to in the UK.
C
Rating: 5 out of 5
Very comfortable and good service
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C
Rating: 1 out of 5
Very little seriousness and no professionalism at all! After placing the order and paying for it I have never received it! It turns out that by internal error they have not found out about the PayPal payment that I have made 14 days before my claim and they did not follow up the order to find out why they have not received the money. It turns out that when I asked for the order (with the reference number given by them) they treated me as if I was trying to cheat them. At the end of a very unproductive online chat I opted for the REFUND option because I will not deal with this company in the near future...or the distant future!
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