English 
V
Rating: 5 out of 5
Exactly as described. Great communication. It took a little while for shipping since the package came from Europe so you may need to be patient if you're in the USA.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
V
Rating: 5 out of 5
Exactly as described Exactly as described. Great communication. It took a little while for shipping since the package came from Europe so you may need to be patient if you're in the USA.
A
Rating: 5 out of 5
Exactly as described Exactly as described. Great communication. It took a little while for shipping since the package came from Europe so you may need to be patient if you're in the USA.
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A
Rating: 5 out of 5
fast, efficient service product received in perfect condition
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A
Rating: 5 out of 5
Very simple site And ordered quickly sent
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C
Rating: 5 out of 5
Nothing to change, everything is going very well, thank you.
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A
Rating: 4 out of 5
The delivery time was respected and the product is compliant. An effort needs to be made on communication: many emails are sent with information that is sometimes incomplete or erroneous. I almost felt like I was being spammed. Finally, the choice of colissimo for delivery leaves something to be desired. Given the price paid, it would have been nice to see a picture of the parcel, even though it was left at a delivery point.
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A
Rating: 1 out of 5
Very disappointed one of the two models ordered is impossible to assemble the parts""coques"" are not compatible what is a pity it is not to have follow-up either a refunding or an exchange if another article. No more replies to emails sent.
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A
Rating: 5 out of 5
I'm very happy to have found an excellent model store that delivers on all counts. Advice and delivery
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V
Rating: 4 out of 5
Slow delivery and I was bombarded with emails in French. However, the actual products I ordered were packaged well and of good quality which is the main thing.
A
Rating: 5 out of 5
Great selection and super fast delivery
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A
Rating: 4 out of 5
Everything was very well managed in 1 week
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V
Rating: 4 out of 5
The model airplane was as advertised and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small lightweight package that was shipped. Had the shipping and handling charge been more reasonable I would have rated my experience as five star.
V
Rating: 3 out of 5
Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.
A
Rating: 3 out of 5
Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.
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A
Rating: 5 out of 5
without history
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A
Rating: 4 out of 5
Just a little long in delivery but all good. Accuracy and courtesy...
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V
Rating: 5 out of 5
I am quite satisfied but you could have more choice of model cars
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C
Rating: 5 out of 5
good service and fast delivery
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A
Rating: 4 out of 5
Satisfied with my first order
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A
Rating: 4 out of 5
Beautiful models for sure!! only one small problem: delivery can be a little long.
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A
Rating: 4 out of 5
No problem, the order arrived safely
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A
Rating: 5 out of 5
conforms to order prompt delivery good information on collar position
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A
Rating: 4 out of 5
Order processed quickly, dispatched quickly and picked up in very good condition at the Point Relais. Contact with Customer Service was friendly and efficient. A
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A
Rating: 4 out of 5
Good value for money
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V
Rating: 5 out of 5
Bought Tamiya panel line paints - couldn���t find them anywhere else and they arrived very quickly. Shipped from France but you would think they���re a UK website! I will be using again soo
V
Rating: 5 out of 5
The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas ! but it arrived promptly even if in a box 6 times too big.
V
Rating: 3 out of 5
Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
V
Rating: 1 out of 5
There is almost nothing in store. Every time i order it takes months
V
Rating: 1 out of 5
A very smooth transaction good and trustfull information and communication. Delivered as was promissed.
V
Rating: 1 out of 5
Dubious! Shipping took far too long. I didn't like the item and it says on the website that you have a 30-day right of return. Yes, you do. You have to pay the return costs to France yourself and then there is only a credit note that you can redeem in the store. It's not clear anywhere that you can't get the money back. I only wanted the one item and will never be able to redeem this voucher. Nothing but expenses. Support took 8 days to reply to an email. That is unacceptable. I wonder if they will comment again: ""I don't understand...."" Sorry I also don't understand how you can run an online business in such a way.
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V
Rating: 5 out of 5
Very good shipping and very good tracking. Gladly again on occasion.
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C
Rating: 4 out of 5
Virtue: Good product and well served in a short time despite coming from abroad. Flaw: I received excessive warning e-mails exactly 16 times. One day I received the same notification every hour of the day.
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V
Rating: 2 out of 5
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
V
Rating: 1 out of 5
There is almost nothing in store There is almost nothing in store. Every time i order it takes months
V
Rating: 5 out of 5
A very smooth transaction A very smooth transaction, good and trustfull information and communication. Delivered as was promissed.
V
Rating: 5 out of 5
The service is prompt and the parts I… The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas ! but it arrived promptly even if in a box 6 times too big.
A
Rating: 5 out of 5
Comprehensive online catalog Fast order and delivery tracking
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A
Rating: 5 out of 5
Very serious store Thanks to the whole team Amitiés P
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A
Rating: 1 out of 5
Already previously placed order with significantly delayed delivery. In this last order, the goods were never received.
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