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V
Rating: 5 out of 5
Fast and accurate service and delivery. Fast and accurate service and delivery. Don't change
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 760 published reviews
Summary of reviews
1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.
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A
Rating: 5 out of 5
Thank you impeccable fast shipping happy layout artist
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Rating: 4 out of 5
Bonjourrien à dire continuez comme ça.Bourgeois jean jacqu
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Rating: 5 out of 5
Order well followed imprecise communication to repeat
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Rating: 3 out of 5
I was extremely disappointed and surprised to have to pay a $40 customs clearance fee. I didn't see this hidden fee anywhere on the
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Rating: 4 out of 5
Keep it up and it's great to be able to count on you for little problems and explanations.
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Rating: 1 out of 5
After 15 days of waiting, I still haven't received my parcel. The distributor tells me that the Mondial Relais sites are unavailable one after the other. When will I receive my necklace?
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Rating: 5 out of 5
Fantastic seller Fantastic seller
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Rating: 5 out of 5
Fast and accurate service and delivery. Fast and accurate service and delivery. Don't change
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Rating: 5 out of 5
Nothing to redirect
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Rating: 4 out of 5
The parcel tracking page when you don't have an account wasn't working last week otherwise nicke
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Rating: 4 out of 5
for the choice is very good. However, we have just received 2 models whose boxes were not closed? and the cartons chipped (bad effect when it is to offer!!) and moreover we expected pro""Mantua""...which turned out to be 'Panh"" ???.(quality? price?..) M-Laure Ehlinge
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Rating: 4 out of 5
COULD YOU CONSIDER SETTING UP A SERVICE IN WHICH CUSTOMERS TYPE IN A LIST OF PRODUCTS THEY NEED AND YOU RESPOND WITH THE PRODUCTS AVAILABLE?
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Rating: 2 out of 5
Too bad shipping costs are high
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Rating: 2 out of 5
Delivery time far too long.
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Rating: 4 out of 5
Well ok good delivery
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Rating: 4 out of 5
People who listen
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Rating: 5 out of 5
Very good. Thank you
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Rating: 5 out of 5
ottima organizzazione molte grazie e a sentirci al più presto buone fest
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Rating: 5 out of 5
Very competitive prices on the web excellent parcel service by mondial relais to the bookshop of your choice! Fast delivery to Belgium
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Rating: 5 out of 5
Site internet très sérieux produit reçu avant Noël emballage intacte et le suivi avec colissimo était pa
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Rating: 4 out of 5
Boxes meets my expectations with fast order picking and delivery.
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Rating: 4 out of 5
A little long for the deadline but good communication on this suje
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Rating: 5 out of 5
Perfect and serious
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Rating: 4 out of 5
Good choice of products user-friendly site rather high shipping costs for an average delivery time (1 week)
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Rating: 3 out of 5
packaging very good .delivery correctbut order processing a little long but this may be due to an influx of orders due to peri
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Rating: 5 out of 5
Delivery time a little long but that's because we're too anxious to receive the order. Very good quality product
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Rating: 5 out of 5
The products received seem to be of good quality. Delivery was on time. I will consider your company for future orders. I salute your professionn
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Rating: 5 out of 5
easy site great choice fast delivery i would come back
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Rating: 5 out of 5
smooth transaction. Goods arrived as expected all ok
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V
Rating: 1 out of 5
Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!
V
Rating: 5 out of 5
Products as described Response to questions fast Delivery time after notification of shipment somewhat long. Satisfactory overall.
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Rating: 1 out of 5
Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!
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Rating: 5 out of 5
Fast and compliant
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Rating: 5 out of 5
very good relationship
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Rating: 5 out of 5
No problems at all. Delivery took place on the agreed date and the product corresponded perfectly to the order.
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Rating: 5 out of 5
Very fast. Thank you
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Rating: 3 out of 5
First order delivered on time. Second order took more than a week to send even though everything was in order.
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V
Rating: 2 out of 5
I followed their email link to download … I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.
Response from 1001hobbies
Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: [email protected] Your order should be sent in a few days. Best regards, The 1001Modelkits Team
V
Rating: 1 out of 5
I ordered an etching film on 14.10.2017 and have not received it to date on 16.12.2017 despite repeated e-mail contact. Supposedly sent then not available again. The announced refund has not been made to date either. For me, 1001 modellbau is a completely incompetent model making supplier with catastrophic customer service. - A.Stöbe Gotha
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