Suspended account
We are sorry, this merchant's customer reviews are no longer available.
Owner of this website?
Click here to reactivate your account.
★★★★★
based on 254 reviews published
Latest customer reviews
The product is excellent! Incredible image quality. I have a 4K version. I use it in full HD for reasons of memory card capacity and it's LARGE enough for the use I make of it (race analysis, trajectory, hand position...) The technical team and after-sales service are TOP and you have a person who follows you and deals with your request from A to Z! Thanks Julien! It's not an impersonal after-sales platform with whom you have to repeat your problems 100 times. Hats off to you! And another great product! Great service! Very professional
Don't hesitate to contact us if you have any questions.
I highly recommend your fast, efficient and understanding service. Thank you very much for your help.
We are delighted to have satisfied you with our products and services.
Don't hesitate to contact us.
Delivery times not respected and no commercial gesture proposed. I think this is a pity because the solution found was to offer me a less efficient product.
Indeed, we had to face supply difficulties last year. In order to offer you an alternative, we have made you an exchange offer for our V3+ model. We're convinced you'll be totally satisfied.
Please do not hesitate to contact us if you have any queries.
Top
Don't hesitate to contact us if you have any questions.
I just tried it at home, to check of everything is ok. In a few days i’ll check everything outside with helmet
I've had a v4pro since July 2021, it's an excellent product, my gopro has been gathering dust somewhere in the cellar. The service is also excellent. I can only recommend cambox to everyone.
Thanks julien
Thanks julien
No stars. Six months late and I pay £80 in import duties.awful service.
This situation is now solved and we have also taken the necessary steps to avoid that it happens again.
Regarding the import duty, we regret that you missed this information that is indicated on our website. Indeed, since Brexit we are not allowed to collect VAT tax for UK customers anymore.
In the end, rest assured that you have paid the same amount than a EU based customer.
I have not yet received my product. Ordered several months ago...
Indeed, we had to deal with supply difficulties last year, but we were able to resolve this.
In order not to penalize you, we also lent you a Cambox V3, we hope that this gesture was able to alleviate your disappointment.
Super... it was great... he took charge... he looked for all the solutions and little by little... it worked... he took the time to help me, to explain... it was great !!!! Thank you for this exceptional after-sales service
Some difficulties after ordering, as the product has still not been received (ordered in March 2023). The reason is that the components crisis is preventing my Cambox from being shipped, so the announced deadline is well past. An official communication had been made, a little late perhaps but at least they communicated on the subject. Cambox was able to find a solution while waiting to receive my order, and I appreciate it when a company makes an effort to solve this kind of problem. A Cambox v3 was loaned to me while I waited to receive my v4 pro, I salute this initiative and this commercial gesture. I look forward to receiving my v4 pro so I can give 5 stars if necessary.
Short
Very good and fast
Fast shipping, quality product
Perfect! Commercial present to answer questions and find a suitable answer if necessary.
Very happy with the customer service and quick turn around of repairs with my cambox
Very good buy. Gift package could be free!!!
Perfect
A great camera, delivered in record time
Super fast after it's just a cable and velcro
Zeer goede camera, gisteren geprobeerd, enige minpunt is het aan en uitzetknopje, deze gaat moeilijk
Fast delivery, neat order
Very fast delivery
It's fast and efficient
I placed the wrong order at first, the live chat was very responsive and cancelled my order. I was able to place the order I needed. Thank you
Hassle-free transaction
👍🏼
Do not hesitate to share with us how we could reach 5 stars in your eyes !
Start up is not practical with gloves, very restrictive in mechanical sports Impossible to connect to the Impo app
Regarding the connection to the app, we tried to reach you to assist you, without success.
Please feel free to visit our online chat at http://www.cambox.eu so that our teams can guide you.
Fast very good
Fast and compliant delivery
The sound quality is poor
That being said, we understand that this may be a disadvantage for some customers who are looking for higher sound quality. That is why we offer other Camboxes in our range with technical features that allow for even better sound and image performance.
We thank you for sharing your views with us, it helps us to better understand the needs of our customers and we are always available to advise you before and after the purchase of your Cambox.
Good condition, good quality, nothing to say, it's really worth it!
Still have to try the camera in condition 🙂
Thanks to Julien from CAMBOX for his support via Messenger on 27/3/2023 . Clear explanation and precious and wise advice. Thank you for your help. Sportively, Sébastien
Very good
Fixation not compatible with my helmet ....
Hello Yes, that's what I want.
Fast and efficient service Super customer service listening Very good material and French it makes pleasure
Victor has been a very helpful and patient technician and got my camera sorted out. What more could I want? Cambox has EXCELLENT customer service. Very impressive.
Thanks a lot for your kind comment and your score. We strive to provide an excellent service to our customers so we are happy that you were satisfied with Victor's intervention.