Customer reviews of Abpconcept

8,9 /10

Based on 2 201 published reviews

5 1 738 79% 4 145 7% 3 89 4% 2 66 3% 1 163 7%

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

All reviews

Jean B.

Published on 25/03/2020 à 10h43 following a purchase from 25/03/2020

Very good Service.Fast delivery, easy website.

Dune

Published on 23/03/2020 à 19h36 following a purchase from 23/03/2020

Unlike my first order that was lost and found by the courier, I have at last received it. Made sure I choose a better delivery courier for this order.

Andrew K.

Published on 20/03/2020 à 11h11 following a purchase from 20/03/2020

Easy website to navigate. Kept up to date with order. The strap is very well made. Very happy with my purchase.

Xavier J.

Published on 17/03/2020 à 22h27 following a purchase from 17/03/2020

Just perfect !

Mathilde V.

Published on 16/03/2020 à 17h17 following a purchase from 16/03/2020

Exceptional workmanship and materials, top-notch in-store service and advice. The craftsmen who work there are very good at giving advice and have great ideas for combining materials and colors. And the little extra The sales assistants are very pretty.

Translated reviews

Martin D.

Published on 13/03/2020 à 15h42 following a purchase from 13/03/2020

Timely, but not excessive, information about the order through the process. Dilivered on the timeline promised.

Kent F.

Published on 11/03/2020 à 17h57 following a purchase from 11/03/2020

My fourth order .... service and products just as good !

Customer

Published on 09/03/2020 à 10h17 following a purchase from 09/03/2020

Fantastic quality strap with world class service.

Henry M.

Published on 09/03/2020 à 10h16 following a purchase from 09/03/2020

Beautiful watch band!

Young W.

Published on 09/03/2020 à 10h15 following a purchase from 09/03/2020

Excellent product and fast delivery. Very satisfied.

Martin

Published on 07/03/2020 à 13h18 following a purchase from 07/03/2020

Ordered a medium brown alligator strap for my WG Rolex Daytona. On the website it looks fairly dark but in reality it is much lighter, which is not what I was looking for. It also had to be made which took a few weeks.Overall the quality is good and it did fit the watch, but the rubber inlay or the material overall makes the strap quite stiff and uncomfortable in my opinion. I have been wearing the watch for over 3 months now and did try to form the strap a bit. At this point I am considering to buy an authentic strap from rolex instead and consider it a loss.

Jongdae W.

Published on 06/03/2020 à 19h17 following a purchase from 06/03/2020

reasonable prices and good quality

Robert C.

Published on 06/03/2020 à 13h11 following a purchase from 06/03/2020

No customer support at all. Strap sent were the wrong size and poor quality. I emailed their customer support 2 times and never heard back.

Jorge D.

Published on 05/03/2020 à 17h39 following a purchase from 05/03/2020

twice i've ordered straps that were supposed to be in stock , and they weren't. To me that is a bit deceptive

M E.

Published on 03/03/2020 à 09h30 following a purchase from 03/03/2020

Beautiful workmanship. This is the second watch band I purchased from ABP. My 1st was custom. This one was stock. The leather was in excellent condition, color nice and rich. Not sure I could have picked a better section of leather. Will always consider ABP first for any new band.

Robert B.

Published on 02/03/2020 à 16h24 following a purchase from 02/03/2020

High quality goods, promptly shipped. Thanks!

T C.

Published on 27/02/2020 à 15h26 following a purchase from 27/02/2020

Fantastic quality & style. Ordering online was easy and shipment very fast.

Suthat K.

Published on 21/02/2020 à 19h59 following a purchase from 21/02/2020

Super fast shipment. High quality merchandise.. The price is rather expensive, otherwise it's a five-star rating.

Roy M.

Published on 21/02/2020 à 15h47 following a purchase from 21/02/2020

My strap arrived in California, USA much faster than expected. It fits expertly and is more comfortable than I expected.

Pierre C.

Published on 14/02/2020 à 17h39 following a purchase from 14/02/2020

Second purchase from ABP. Absolutely satisfied. The strap I received match exactly my order. Excellent quality.

Eric R.

Published on 14/02/2020 à 14h40 following a purchase from 14/02/2020

Excellent product and very responsive customer service. Have bought 4 watchbands over last 10 years and always satisfied. High price but worth it

Abderazak B.

Published on 10/02/2020 à 21h12 following a purchase from 10/02/2020

'Very reliable small enterprise.Ordered product perfectly executed. Top reactivity when asked to better off the delivery time. Highly recommandable.

Herve

Published on 09/02/2020 à 20h12 following a purchase from 09/02/2020

Beautiful, high-quality watchband

Translated reviews

Casper L.

Published on 29/01/2020 à 10h51 following a purchase from 29/01/2020

Excellent service all round.

Christian P.

Published on 25/01/2020 à 12h33 following a purchase from 25/01/2020

These tools are absolute rubbish. I bought the most expensive I could find and they don't even fit the screws. $200 user

Luiz F.

Published on 24/01/2020 à 16h14 following a purchase from 24/01/2020

I really liked the quality and the service was perfect.

Kevin P.

Published on 24/01/2020 à 10h51 following a purchase from 24/01/2020

although late with responding the service Dept came through

Ddlen

Published on 23/01/2020 à 20h38 following a purchase from 23/01/2020

Personal service via email was both thoughtful and professional.

Simona

Published on 23/01/2020 à 09h56 following a purchase from 23/01/2020

Ordered a strap for a Bell and Ross. The quality of the watch strap was excellent! Customer service was good as well.

Andrew

Published on 22/01/2020 à 10h32 following a purchase from 22/01/2020

Order arrived on time, great quality. I will absolutely use again.

AGne

Published on 15/01/2020 à 10h34 following a purchase from 15/01/2020

Very good company for watch straps

Wpn N.

Published on 10/01/2020 à 21h19 following a purchase from 10/01/2020

Beautiful crocodile strap. I have one issue. I did not imagine one keeper would be sewn in and glued so it cannot be removed. It makes the strap too thick under the OEM Omega deployant to close securely.Please advise future custom orders of this possible problem.

Hor M.

Published on 09/01/2020 à 22h48 following a purchase from 07/01/2020

The strap was send out on 24/12 but was hold to the post office on 30/12 as 'The item was undeliverable due to addressee's address cannot be identified'.I had send an email to ABP concept on 2/1 and they said they will contact them right away.Moreover, I had send the email on 7/1 and raised out the issue again but this time no replyNow a week thereafter, the problem did not resolve and I still did not receive the strap.

James R.

Published on 07/01/2020 à 21h43 following a purchase from 07/01/2020

First off delivery was surprisingly quick. Even with a little mix up in the delivery to the US. So emailed costumer service and had a response within 30 minutes. Email was informative and not some vague explanation. All sorted out. It was fantastic. Watch strap was as described. Would recommend.

Attila H.

Published on 07/01/2020 à 19h22 following a purchase from 07/01/2020

the website is misleading, at the time of the order, wasn't mention that the product is out of stock and that the delivery may take more than 30 days.I ordered on December 9., and was promised by Damien several times, that the ordered item will be received until latest December 24., but only arrived on December 31.I'm very disappointed regarding your services, and would never recommend to anyone to deal you ABP Concept

Mark D.

Published on 07/01/2020 à 17h47 following a purchase from 07/01/2020

I order a stock (not custom) strap from ABP, as I have in the past. The strap arrived on January 2 and I found it is defective in that it has no holes, and is, therefore, unusable. I emailed ABP about the problem, with pictures attached. As of today, I have not heard back from ABP about the strap.The straps I ordered in the past were always of high quality, but I must give a low score for customer service, and an expensive useless strap.

Dan

Published on 01/01/2020 à 21h32 following a purchase from 01/01/2020

Shipping was very slow and did not provide good status update and ETA information.

Shadi H.

Published on 30/12/2019 à 18h48 following a purchase from 30/12/2019

High quality strap and good work

Gary B.

Published on 30/12/2019 à 14h50 following a purchase from 30/12/2019

Strap arrived after 3 weeks shipping (not 1 day), and it was the wrong size - I can't use it. Abp just ducked their responsibility, did not give any help whatsoever

Stephen L.

Published on 27/12/2019 à 22h31 following a purchase from 27/12/2019

Beautiful watchstrap, and they went out the way to make it with the exact measurements I needed for my watch.