Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 216 published reviews

Summary of reviews

Abpconcept consistently delivers reliable, fast shipping and careful craftsmanship across a range of bracelets and straps, with many reviews highlighting timely delivery, strong packaging, and products that align with or exceed descriptions. The stitching, finish, and overall build quality are repeatedly praised for precision and durability, and multiple customers note helpful, responsive service and flexibility in adapting or advising on fittings. A clear pattern is the breadth of products and the ease of ordering, with many mentions of a large selection and positive experiences returning or exchanging items when needed, underscoring overall reliability and customer support. Overall, customers celebrate the quality, speed, and breadth of offerings that make ABP Concept a trusted source for watch straps and accessories.

All reviews

F
Florida T.
Rating: 5 out of 5
following a purchase from 10/09/2019
Incredible beauty and craftsmanship - with a brilliant website and excellent, fast customer service. I have been a customer for nearly a decade.
C
Chye
Rating: 5 out of 5
following a purchase from 09/09/2019
Excellent service by the ABP team, especially Damien who patiently answered my many queries, and walked me through the ordering process. Bespoke special tanned 'Mustard' alligator came as ordered. A real beauty of a strap! Thank you ABP!
C
Craig I.
Rating: 5 out of 5
following a purchase from 09/09/2019
The ordering process was very detailed. The watchband was custom made and exactly as ordered + delivered on time
M
M. M.
Rating: 5 out of 5
following a purchase from 09/09/2019
Honest, friendly , helpful
A
Anonymous
Rating: 5 out of 5
following a purchase from 09/09/2019
Fantastic quality!
F
Francois M.
Rating: 5 out of 5
following a purchase from 09/09/2019
Excellent welcome and very clear explanations.bought a watch and 2 bracelets 6 months ago. Total satisfaction. I will return without hesitation. Store and staff highly recommended.
Translated reviews
A
Angel T.
Rating: 5 out of 5
following a purchase from 09/09/2019
This is my second strap I buy from ABP, and I'm very happy with the quality.
B
Bill D.
Rating: 5 out of 5
following a purchase from 09/09/2019
Great online experience. Good leadtime. Beautiful quality.
R
Robert
Rating: 5 out of 5
following a purchase from 09/09/2019
Top notch quality, excellent customer service, and fast international shipping!
A
Abcd
Rating: 3 out of 5
following a purchase from 06/09/2019
Ordered two straps from the classic collection, which looks to be good quality but the color is a little too far from what was shown on the site. Both the calf leather and the alligator are much more uniform in color and they look almost like plastic.
D
Donald R.
Rating: 5 out of 5
following a purchase from 05/09/2019
Great service,kept me informed of my order,when it was in production and subsequently when it had been shipped.
F
Florian
Rating: 5 out of 5
following a purchase from 05/09/2019
Product as described.fast shipping
Translated reviews
G
G. M.
Rating: 5 out of 5
following a purchase from 03/09/2019
I've just bought my second strap from A.B.P., and they are, without a shadow of a doubt, the best watch straps money can buy. Just do it!
E
Edward H.
Rating: 5 out of 5
following a purchase from 03/09/2019
Top quality product and service.
C
Clive B.
Rating: 5 out of 5
following a purchase from 02/09/2019
This was a foray into non-specific watch straps for high quality watches - I bought the cheapest to see if it would fit my watch and also a deployment clasp. My collection of watches will now have ABT straps fitted in future. Excellent service, high quality product and fast delivery. Merci beaucoup.
D
Dan
Rating: 5 out of 5
following a purchase from 28/08/2019
Product as described.fast delivery
Translated reviews
F
Fc
Rating: 5 out of 5
following a purchase from 28/08/2019
An error in the color of the bracelet sent, but the problem was solved with diligence and kindness from ABP Concept. Thank you
Translated reviews
A
Arnaud6973
Rating: 5 out of 5
following a purchase from 28/08/2019
I ordered a classic dark brown calfskin bracelet with a pair of interchangeable pumps; it seems to be of very good quality, the color is just what I expected and the pumps are very practical to use! The package arrived in 3-4 days. The parcel arrived in 3-4 days; I sent a message to ABP Concept for information on the sizes of the bracelets (from their Facebook page); I got a reply in just 10 minutes on a Friday evening. I recommend this product and this site!
Translated reviews
M
M.
Rating: 5 out of 5
following a purchase from 21/08/2019
Excellent service, excellent products
H
Happy C.
Rating: 5 out of 5
following a purchase from 20/08/2019
Great experience I have bought from thema few times. Haven't failed me yet!
P
Phillip S.
Rating: 4 out of 5
following a purchase from 16/08/2019
Good very quality product better than I expected! Unfortunately new band is slightly narrow for my Panerai submersible , which means there is gap where you can see the pin! (Connecting the band to the watch) .slightly disappointed, it doesn't fit better !But overall a great product !!????
B
Bernhard R.
Rating: 5 out of 5
following a purchase from 15/08/2019
Perfect handcraft - consideration of personalized measures - kind expert advise
S
Susan M.
Rating: 5 out of 5
following a purchase from 14/08/2019
Excellent service fast delivery and high quality watch strap
C
Caroline B.
Rating: 5 out of 5
following a purchase from 12/08/2019
Hello, I'm very satisfied with the product, which is exactly what I had in mind when I placed the order on your site. I'd like to thank your customer service department for the speedy validation of this order, which was not possible on your site. However, I regret that more refined care was not taken with the packaging of the bracelet. I didn't think it matched the quality of the bracelet, nor the image of your box. I would like to thank you for respecting the manufacturing deadline, and wish you every success in the future.
Translated reviews
D
Danielle R.
Rating: 5 out of 5
following a purchase from 09/08/2019
I love the strap , thanks!
C
Charles L.
Rating: 5 out of 5
following a purchase from 09/08/2019
I mistakenly ordered the wrong size strap . ABP accepted a return and remade the strap for no additional charge.Wonderful service and craftsmanship.
J
James W.
Rating: 5 out of 5
following a purchase from 08/08/2019
Excellent quality.
L
Leo B.
Rating: 5 out of 5
following a purchase from 08/08/2019
Awesome quality
M
Michael O.
Rating: 5 out of 5
following a purchase from 08/08/2019
Delivered exactly as requested. Excellent for bespoke sizes and exceptional quality all round...not the cheapest perhaps but they offer a service not usually available.
B
Brian D.
Rating: 5 out of 5
following a purchase from 07/08/2019
Great company
E
Emmanuel
Rating: 4 out of 5
following a purchase from 07/08/2019
Very well made and finished watchband. Good service and delivery times.
Translated reviews
S
Simon E.
Rating: 4 out of 5
following a purchase from 07/08/2019
A bit slow but good quality products
M
Marios
Rating: 5 out of 5
following a purchase from 03/08/2019
They responded to my enquiries very promptly and accurately which enabled me to place an order which fully met my needs.
A
Ali
Rating: 5 out of 5
following a purchase from 02/08/2019
Exceptional service from start to finish, amazing quality and fast shipping. Very pleased with my first order.
G
Giovanni
Rating: 5 out of 5
following a purchase from 02/08/2019
I was a little worried about ordering the strap because i am not very good in manual skills so i was worried in not beig able to assemble it.Plus, as it happens very often, I was woorried that the rubber strap looked "cheap" and wobbly on my datejust.I have to say, it was nothing than that!Really well manufactured, I have used my own original glidelock clasp, it looks perfect.And with the tutorial video, assembling it is very easy!Definetely recommend!
P
Paolo V.
Rating: 4 out of 5
following a purchase from 01/08/2019
service within the agreed times
B
Bernard
Rating: 5 out of 5
following a purchase from 30/07/2019
One of the worlds best. Period.
N
Nicolas V.
Rating: 5 out of 5
following a purchase from 30/07/2019
Perfect products
S
Stephane R.
Rating: 5 out of 5
following a purchase from 29/07/2019
Products as described Super service Really perfect
Translated reviews
C
Chris S.
Rating: 5 out of 5
following a purchase from 26/07/2019
Great product as good as rubber b or Everest and far less expensive.