Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/02/2020
The gray on the internet does not match at all with the gray of the cap received
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Response from Chapellerie Traclet
Hello
Thank you for taking the time to respond to our request for feedback.
If this does not suit, please send us a photo to verify because since sending the order, we have not had any feedback from you.
Here is our email [email protected]
Otherwise, given your address, it is indeed possible to come to the store in Roanne to better see the color or to exchange the model if it does not suit.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2020
Fast delivery, item in accordance with the description. Beautiful products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/02/2020
Moderately satisfied with the sizes..... I returned the package and the return is at my expense so I returned it without ordering a new item, too bad!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2020
A very nice selection on your site and the delivery was fast. I recommend this site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2020
Fast delivery and impeccable service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2020
Superb cap, good price and deadline respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2020
Irreproachable product quality and delivery done with care
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
Quality article received rather quickly, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Beautiful responsiveness, too bad my name is still misspelled! Is it impossible to correct this error?
Delivery should be possible in a way other than by registered mail.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2020
Very fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2020
Excellent telephone reception. Package arrived on time. Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2020
The delivery was a bit long, but the item is quite satisfactory.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2020
Thank you for your speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
Product presented at its true value upon receipt.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
At Chapellerie Traclet, I confirm my highest consideration.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
Superb cap
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Good relations for advice as I requested an exchange
And everything was done quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
Easy navigation, fast delivery. Very satisfying.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
Easy navigation, payment as well, delivery and product impeccable. Just need to add the accessories.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2020
Excellent. Comfort and quality for an affordable price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
Fast and careful delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2020
Excellent site, quick and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2020
Ergonomic site, very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2020
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
Perfect, fast delivery time, well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2020
I am satisfied with my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2020
I am satisfied with my order although the price is relatively high. When I ordered, I received a message indicating waiting for restocking. No delay, no approximate delivery date, then nothing. In terms of communication, improvements are needed...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Exactly as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Third order, and everything always arrives on time. Very good models, always at the best price. I recommend this site whenever I can!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Compliant with the order, quality product, and delivered faster than indicated at the time of order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Fast delivery, great choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Small problem with secure connection to the server with SAFARI
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2020
Order not compliant with the photo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/01/2020
3 weeks for delivery is a bit long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
A lot of choice and fast delivery with constant information
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