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Français A
Rating: 5 out of 5
Wide selection at all prices. I recommend
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
All reviews
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Great site, good prices, unbeatable deadlines and quality items.
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A
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
Item conforms to my request, site to recommend.
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A
Rating: 5 out of 5
Product conforms to the description.
Great gift wrap!
A big thank you to everyone.
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Great gift wrap!
A big thank you to everyone.
A
Rating: 3 out of 5
Fast delivery
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A
Rating: 5 out of 5
Very good welcome in the store (Roanne). Measurement and choice of model and color. Manufacturing and delivery time 3 months.
Quality is acceptable for the price.
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Quality is acceptable for the price.
A
Rating: 5 out of 5
good
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A
Rating: 5 out of 5
Perfect, I had a credit that was well used. Cap corresponding to my choice.
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A
Rating: 5 out of 5
Serious company!!
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A
Rating: 5 out of 5
delivery quite fast, I am very satisfied
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A
Rating: 4 out of 5
product conforms to the order.
but a slight lack of finishing
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but a slight lack of finishing
A
Rating: 5 out of 5
Reasonable price, top quality, delivery deadlines respected. I recommend without hesitation!
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A
Rating: 5 out of 5
Everything went perfectly, order and delivery in the best time.
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A
Rating: 4 out of 5
Not enough filters on the site. So way too many items offered compared to the search. It's quite tedious!
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A
Rating: 4 out of 5
A lot of choices, fast delivery, good communication. I love my hat!
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Conforms to what I wanted, perfect style
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A
Rating: 5 out of 5
everything is perfect!
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A
Rating: 5 out of 5
Product conforms to the description, very pleasant to wear and to see. Very good packaging.
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A
Rating: 4 out of 5
NO SHIPPING ISSUES AS PER THE FORECAST
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A
Rating: 5 out of 5
Very large choice of models.
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A
Rating: 5 out of 5
Very good despite a small problem with head size, promptly resolved by your services.
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A
Rating: 5 out of 5
conforms to my expectations.
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A
Rating: 5 out of 5
Magnificent item of excellent quality. Size conforms to the indication
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A
Rating: 5 out of 5
A score of 10
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A
Rating: 4 out of 5
Perfect!
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Fantastic
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A
Rating: 5 out of 5
Perfect I would recommend
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A
Rating: 5 out of 5
The order corresponds to my choice.
The customer service is responsive.
The site, made in France, offers a wide range of products.
The order was delivered on time.
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The customer service is responsive.
The site, made in France, offers a wide range of products.
The order was delivered on time.
A
Rating: 5 out of 5
Perfect!
I did a search based on a reference on Google and came across this site .....
Very reasonable price and product in line with my search
Simply perfect
I keep this site in favorites
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I did a search based on a reference on Google and came across this site .....
Very reasonable price and product in line with my search
Simply perfect
I keep this site in favorites
A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
good
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A
Rating: 5 out of 5
In accordance with the advertisement.
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A
Rating: 5 out of 5
Delivery in accordance with my order and fast. Very nice quality hat.
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A
Rating: 4 out of 5
Clear and easy site. However, not enough filters to find what you are looking for. As a result, way too many items offered that do not match the search. Traclet responds quickly to emails. I do regret, however, that there is no order tracking or package tracking on the account. Apart from these reservations, the hats are great and of good quality.
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A
Rating: 2 out of 5
1 month delivery delay instead of the announced 48h. Otherwise, the product is satisfactory.
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Response from Chapellerie Traclet
hello
Please excuse us for the slightly longer delay than announced of 2 weeks.
Indeed, when ordering, the delay was well noted when choosing the size and also confirmed during the supply process by email.
We hope that the product will satisfy you.
Best regards
Traclet
Please excuse us for the slightly longer delay than announced of 2 weeks.
Indeed, when ordering, the delay was well noted when choosing the size and also confirmed during the supply process by email.
We hope that the product will satisfy you.
Best regards
Traclet