The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
All reviews
M
Michel K.
Rating: 5 out of 5
following a purchase from 17/01/2025
Unfortunately, the parcel was dropped off quickly at the bottom of the building.
Translated reviews
Response from Cosmé’Chic
Dear Michel, we are taking your comment into consideration in order to improve our delivery services. We look forward to serving you even better in the future.
I
Iris M.
Rating: 4 out of 5
following a purchase from 15/01/2025
Delivery in 10 days and no news before d-1 of the arrival of the package (not 48h/72h) but otherwise everything is ok!
Translated reviews
Response from Cosmé’Chic
Hello Iris,
Thank you for your feedback. We are delighted to hear that you are satisfied with your order. We take note of your comment about the delivery time.
We hope to see you soon on Cosmé'Chic.
F
Fernandes S.
Rating: 5 out of 5
following a purchase from 19/01/2025
I am satisfied with my order. The delivery date was respected and the parcel arrived in good condition. Thank you
Translated reviews
Response from Cosmé’Chic
Hello Fernandes,
Thank you so much for your feedback! We're delighted to hear that the delivery went well. We look forward to seeing you on Cosmé'Chic!
A
Aline L.
Rating: 5 out of 5
following a purchase from 17/01/2025
CLEAR
Translated reviews
Response from Cosmé’Chic
Dear Aline,
We're delighted that your experience on our Cosmé'Chic website has lived up to your expectations. Please come back again soon!
R
rene D.
Rating: 1 out of 5
following a purchase from 19/01/2025
Very disappointed non-compliant mattress as many on the reviews.do not recommend this site for mattresses .maybe a scam. I think they are clearing out the old models but insisted it was the right one!!!!!
Translated reviews
J
Jeanine F.
Rating: 1 out of 5
following a purchase from 16/01/2025
Not happy
Translated reviews
C
Christelle D.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fine
Translated reviews
Response from Cosmé’Chic
Dear Christelle,
We are delighted that you enjoyed your experience and remain at your disposal for any suggestions or future needs. We look forward to welcoming you back!
O
Osman G.
Rating: 1 out of 5
following a purchase from 11/01/2025
Does not match. But it doesn't matter. Bonne continuation
Translated reviews
Response from Cosmé’Chic
Hello Osman,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is our priority, and we would be happy to help you find a product that suits you better. Please feel free to contact us for any assistance.
Have a great day,
The Cosm e'Chic Team
J
Jessica T.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fast, compliant ordering
Translated reviews
Response from Cosmé’Chic
Hello Jessica,
Thank you very much for your feedback regarding the speed of your order on Cosmé'Chic.
We hope to see you soon for your next purchases.
Best regards,
A
AS L.
Rating: 5 out of 5
following a purchase from 11/01/2025
Satisfied, fast delivery
Translated reviews
Response from Cosmé’Chic
We would like to thank you sincerely for your review, and hope to welcome you back soon.
Best regards,
The Cosmé'Chic team
M
Maria P.
Rating: 5 out of 5
following a purchase from 13/01/2025
Fast delivery, good quality.
Translated reviews
L
laura M.
Rating: 5 out of 5
following a purchase from 13/01/2025
All ok
Translated reviews
Response from Cosmé’Chic
Dear Laura, we thank you and are delighted to hear that your experience was satisfactory. Please do not hesitate to contact us should you have any questions or require assistance in the future.
See you soon!
C
Chloé A.
Rating: 5 out of 5
following a purchase from 13/01/2025
Great site and products. Fast delivery :)
Translated reviews
Response from Cosmé’Chic
Hello Chloé,
Thank you very much for your review, we are delighted that you appreciate our site and our products, as well as the speed of delivery.
Best regards,
The Cosmé'Chic team
M
martine M.
Rating: 5 out of 5
following a purchase from 09/01/2025
;
Translated reviews
Response from Cosmé’Chic
Dear Martine, thank you very much for your confidence in Cosmé'Chic. Please do not hesitate to come back to us with any questions or suggestions!
M
Maryline J.
Rating: 5 out of 5
following a purchase from 12/01/2025
Order arrived quickly
Translated reviews
Response from Cosmé’Chic
Dear Maryline,
We're delighted to hear that your order arrived quickly. At Cosmé'Chic, we make it a point of honor to offer efficient, quality service. We look forward to seeing you soon on our site!
S
Stéphane G.
Rating: 4 out of 5
following a purchase from 08/01/2025
Finally refunded but good service I recommend
Translated reviews
Response from Cosmé’Chic
Hello Stéphane,
Thank you very much for your review and recommendation! We are delighted to hear that your money was refunded and that you were satisfied with our service. Please come back to us if you have any further questions or needs.
M
Madeleine L.
Rating: 5 out of 5
following a purchase from 09/01/2025
I had ordered an emma original II mattress and received an original after contacting the after-sales service by email, we found a solution that suited us.
Translated reviews
Response from Cosmé’Chic
Dear Madeleine, we're delighted to hear that our service was able to meet your expectations by finding a suitable solution. We look forward to seeing you on Cosmé'Chic!
S
Sandrine T.
Rating: 5 out of 5
following a purchase from 09/01/2025
I liked too much of what I ordered, I recommend 🥰❤️
Translated reviews
Response from Cosmé’Chic
Hello Sandrine,
Thank you very much for your review and recommendation! We are delighted to hear that your order met your expectations. We look forward to seeing you soon on Cosmé'Chic!
M
Marie V.
Rating: 5 out of 5
following a purchase from 07/01/2025
Order delivered quickly and correctly
Translated reviews
Response from Cosmé’Chic
Dear Marie,
We are delighted to hear that your order was delivered quickly and that it met your expectations. We hope to see you soon on our Cosmé'Chic website.
D
Dominique C.
Rating: 5 out of 5
following a purchase from 07/01/2025
As described, I am very happy with my purchase.
Translated reviews
Response from Cosmé’Chic
Hello Dominique,
Thank you very much for your feedback. We are delighted to hear that you are satisfied with your purchase. We look forward to seeing you on Cosmé'Chic!
G
Gisele J.
Rating: 5 out of 5
following a purchase from 07/01/2025
Perfect, the fragrances are great!
Translated reviews
Response from Cosmé’Chic
Hello Gisele,
We're delighted you like our fragrances.
See you soon on Cosmé'Chic!
D
Didier D.
Rating: 5 out of 5
following a purchase from 07/01/2025
Ok
Translated reviews
Response from Cosmé’Chic
Hello Didier,
We sincerely thank you for your review.
We look forward to seeing you soon on Cosmé'Chic!
C
Christophe R.
Rating: 5 out of 5
following a purchase from 06/01/2025
Perfect Fast delivery Thank you
Translated reviews
Response from Cosmé’Chic
Hello Christophe,
Thank you very much for your feedback! We are delighted to hear that you were satisfied with the speed of our delivery.
We look forward to serving you again at Cosmé'Chic!
U
Uwe G.
Rating: 5 out of 5
following a purchase from 28/12/2024
👍
Translated reviews
F
Francois D.
Rating: 4 out of 5
following a purchase from 02/01/2025
Fast and accurate delivery
Translated reviews
Response from Cosmé’Chic
Hello François,
Thank you very much for your review, we are delighted to hear that you appreciated the speed of our delivery service. See you soon on Cosmé'Chic!
A
Alain K.
Rating: 5 out of 5
following a purchase from 29/12/2024
Very good site concerning the delivery and the seriousness of the service.
Translated reviews
Response from Cosmé’Chic
Hello Alain,
Thank you very much for your review. We're delighted that our delivery service met your expectations.
See you soon on Cosmé'Chic!
S
SABINE L.
Rating: 5 out of 5
following a purchase from 30/12/2024
Perfect, fast delivery. Thank you
Translated reviews
Response from Cosmé’Chic
Dear Sabine,
We would like to thank you sincerely for your feedback and are delighted to hear that you appreciated the speed of our delivery service. We hope to see you soon on Cosmé'Chic.
M
martine H.
Rating: 5 out of 5
following a purchase from 29/12/2024
Hello, fast delivery and well packaged items.
Translated reviews
Response from Cosmé’Chic
Hello Martine,
Thank you very much for your feedback. We are delighted to hear that you received your items in perfect condition and quickly. We hope to see you soon on Cosmé'Chic!
K
Karine R.
Rating: 5 out of 5
following a purchase from 23/12/2024
Fast delivery, well packaged
Translated reviews
Response from Cosmé’Chic
Hello Karine,
We'd like to thank you for your feedback and are delighted that you appreciated the speed of shipment and the care taken with the packaging. See you soon on Cosmé'Chic!
E
Elie A.
Rating: 2 out of 5
following a purchase from 26/12/2024
I paid for home delivery but they sent it to a pickup location.
F
Fatiha B.
Rating: 5 out of 5
following a purchase from 19/12/2024
Satisfied with the products.
Translated reviews
Response from Cosmé’Chic
Hello Fatiha,
Thank you very much for your feedback. We are delighted to hear that you are satisfied with our products. We hope to see you soon on Cosmé'Chic.
P
Pascal P.
Rating: 1 out of 5
following a purchase from 15/12/2024
Warning: not a serious site. I ordered an Emma Original II mattress on their site. In fact, I received the old model. I sent them an email to let them know, but they didn't reply. However, there are photos and the title of the Original II on the site. I couldn't reach customer service by phone to try and solve the problem and see if it was a shipping error on their part or if it was deliberate to rip off the customer. This site is not to be recommended. Maybe I'll change my mind after hearing from them.
Translated reviews
L
Laurence P.
Rating: 5 out of 5
following a purchase from 25/12/2024
Very satisfied the product corresponds exactly to expectations
Translated reviews
Response from Cosmé’Chic
Hello Laurence,
Thank you very much for your glowing review! We're delighted to hear that our product perfectly met your expectations. See you soon on Cosmé'Chic!
L
Loélia H.
Rating: 5 out of 5
following a purchase from 25/12/2024
Perfect!
Translated reviews
Response from Cosmé’Chic
Dear Loélia,
Thank you very much for your feedback! We are delighted to hear that you are completely satisfied with your experience on our Cosmé'Chic website. We hope to see you again soon for new discoveries.
Best regards,
E
Edwige C.
Rating: 3 out of 5
following a purchase from 11/12/2024
Parcel sent too late after my order. Ordered and paid on 11/12/24. Parcel sent on 16/12/24. Mail of 23/12/24 to collect it before 26/12/24 (out of vacation period from 22/12 to 28/12/24).
Translated reviews
J
Joelle R.
Rating: 5 out of 5
following a purchase from 22/12/2024
Package well received serious seller .
Translated reviews
Response from Cosmé’Chic
Hello Joelle, we would like to thank you sincerely for your review and are delighted to hear that your parcel was well received and that you appreciated our service. We hope to see you soon on Cosmé'Chic.
J
Joëlle A.
Rating: 5 out of 5
following a purchase from 18/12/2024
Fast, accurate delivery
Translated reviews
Response from Cosmé’Chic
Dear Joëlle, thank you very much for your feedback. We are delighted to hear that you received prompt service that met your expectations. We look forward to seeing you again soon.
S
Sylvain L.
Rating: 2 out of 5
following a purchase from 22/12/2024
Hello, I filed a claim for an item that is torn. To date I have not received any returns...
Translated reviews
N
Nicolas S.
Rating: 1 out of 5
following a purchase from 14/12/2024
The label on the parcel did not correspond to the model chosen. I therefore refused to accept the parcel. Awaiting refund.
Translated reviews
D
DEBORAH A.
Rating: 5 out of 5
following a purchase from 17/12/2024
All went well R.A.S.
Translated reviews
Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted that everything went smoothly. Don't hesitate to come back to us if you need any help or if you'd like to find out about our new products. We hope to see you soon!
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 