The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
All reviews
G
geraldine A.
Rating: 5 out of 5
following a purchase from 13/11/2024
Correct price, fast service
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you were happy with our prices and the speed with which we took care of you. See you soon at Cosmé'chic!
G
Gilles W.
Rating: 5 out of 5
following a purchase from 12/11/2024
I'm satisfied with my order, products conform, attractive prices, correct delivery but not super fast.
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that you were satisfied with our products and prices. We take note of your comment about delivery so that we can always improve. See you soon at Cosmé'chic!
M
Marie C.
Rating: 1 out of 5
following a purchase from 11/11/2024
Stale perfume, alcohol smell without fragrance; I'm waiting for the after-sales service to return and hope for a refund.
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Bertrand D.
Rating: 5 out of 5
following a purchase from 13/11/2024
Tou went just as planned!
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Response from Cosmé’Chic
Thank you so much for your feedback! We are delighted that everything went as planned. See you soon at Cosmé'chic! 😊
A
Amandine P.
Rating: 3 out of 5
following a purchase from 08/11/2024
Bjr etant client depuis un moment je suisnun peu déçu d'avoir reçu les articles en deux colis. And that now there are items sold by partners ...
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Response from Cosmé’Chic
Hello Amandine, thank you for taking the time to share your review. We fully understand your disappointment. Rest assured that we will take your comments into account in order to improve our service and offer you the best possible experience.
D
Dominique C.
Rating: 5 out of 5
following a purchase from 07/11/2024
Great!
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Response from Cosmé’Chic
Thank you very much for your review! We are delighted that you are satisfied with your experience with Cosmé'Chic. We hope to see you soon!
S
Sabrina I.
Rating: 5 out of 5
following a purchase from 08/11/2024
Serious websites. Discreet shipping
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Response from Cosmé’Chic
Thank you for your feedback! We are pleased that you were satisfied with our services and that the shipment met your expectations.
G
Giuseppina S.
Rating: 5 out of 5
following a purchase from 09/11/2024
Perfect 🤩
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Response from Cosmé’Chic
Thank you for your feedback! We are delighted that you are satisfied with your experience with Cosmé'Chic.
G
girardin C.
Rating: 5 out of 5
following a purchase from 09/11/2024
Perfect Recommend
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Response from Cosmé’Chic
Thank you very much for your review! We are delighted that you were satisfied with our service.
A
Annie H.
Rating: 5 out of 5
following a purchase from 06/11/2024
Fast and compliant: perfect
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Response from Cosmé’Chic
Thank you for your feedback! We are pleased that everything was as you expected.
A
Ariane P.
Rating: 5 out of 5
following a purchase from 01/11/2024
Very good products arrived rather quickly in France thank you to you.
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that you were satisfied with our products and that the delivery went smoothly.
A
Alain C.
Rating: 5 out of 5
following a purchase from 05/11/2024
Super
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Response from Cosmé’Chic
Thank you very much for your review! We are delighted to hear that you are satisfied.
J
Jennifer B.
Rating: 4 out of 5
following a purchase from 04/11/2024
The only problem was that the parcel was a little damaged. When shipping perfume, security and padding are essential to avoid the fear of breakage. Thank you for your help!
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Response from Cosmé’Chic
Thank you for your feedback and constructive comments! We take note of your suggestion concerning the packaging of perfumes to improve safety during shipping.
C
Caroline R.
Rating: 1 out of 5
following a purchase from 02/11/2024
Too long for delivery, had to call them back 2 times
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Morgane C.
Rating: 5 out of 5
following a purchase from 04/11/2024
Perfect I recommend
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Response from Cosmé’Chic
Thank you for your feedback! We are delighted that you were satisfied with our service.
M
Marianne K.
Rating: 5 out of 5
following a purchase from 02/11/2024
Great product
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that you were satisfied with the product.
N
NICOLE J.
Rating: 5 out of 5
following a purchase from 04/11/2024
Good product, fast delivery
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Response from Cosmé’Chic
Thank you for your feedback! We are pleased that the product and delivery met your expectations.
P
PERITORE A.
Rating: 3 out of 5
following a purchase from 02/11/2024
My order was sent in 2 parcels, one by post and the other by UPS. The latter was dropped off without contacting us at a pick-up point far from our home, because that's certainly what suited him best, so we didn't pick up our order. Every time a delivery is made by UPS, there is a problem, so without the certainty of a delivery by post, we will no longer recommend cosmechic.
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Response from Cosmé’Chic
Hello PERITORE,
Thank you for taking the time to share your experience with us. We're sorry to hear that the delivery of your order did not meet your expectations. We understand how frustrating this can be, especially when it comes to choosing a relay point.
We take your feedback very seriously and will work with our delivery partners to improve this service. Please do not hesitate to contact us directly at [email protected] if you have any questions or concerns.
J
Justine L.
Rating: 5 out of 5
following a purchase from 02/11/2024
Fast, neat, good first experience
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Response from Cosmé’Chic
Thank you for your review! We are delighted that your first experience was satisfactory.
C
Carolina Y.
Rating: 5 out of 5
following a purchase from 31/10/2024
Top product and fast delivery ;)
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Response from Cosmé’Chic
Thank you for your feedback! We're glad you were satisfied with the product and the speed of delivery.
M
MARTINE J.
Rating: 5 out of 5
following a purchase from 03/11/2024
all is ok
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Response from Cosmé’Chic
Thank you for your feedback! We're glad everything went smoothly.
H
Hervé C.
Rating: 5 out of 5
following a purchase from 26/10/2024
Perfect, I couldn't find the product in the store, thank you.
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Response from Cosmé’Chic
Thank you very much for your feedback! We are happy to have been able to provide you with the product you could no longer find in the store.
A
ahcene A.
Rating: 5 out of 5
following a purchase from 29/10/2024
Order received quickly and conveniently, impeccable service and attractive prices, thank you.
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that your order was received promptly and that you were satisfied with our service and prices.
F
Florence L.
Rating: 5 out of 5
following a purchase from 29/10/2024
fast and efficient
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Response from Cosmé’Chic
Thank you for your feedback! We are pleased that our service has met your expectations.
C
Christian E.
Rating: 1 out of 5
following a purchase from 25/10/2024
Buy tobacco perfume and shaving foam From the same no of 200ml with 10% more I received a normal bomb with 200ml Misleading advertising to bait the customer I do not buy more on this site just for principle
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GENEVIEVE L.
Rating: 5 out of 5
following a purchase from 25/10/2024
super service super price i recommend
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that our service and prices have fully satisfied you.
J
jacqueline N.
Rating: 5 out of 5
following a purchase from 25/10/2024
Delivery on time. Thank you
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Response from Cosmé’Chic
Thank you for your feedback. We are delighted that the delivery was made on time.
M
Martine A.
Rating: 5 out of 5
following a purchase from 27/10/2024
Pleasant oil, but you can't really smell the verbena.
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted you liked the oil and we've taken on board your comment about the verbena scent.
S
Severine P.
Rating: 5 out of 5
following a purchase from 26/10/2024
Very satisfied with the site and the products
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that our site and our products have fully satisfied you.
I
Isabelle R.
Rating: 1 out of 5
following a purchase from 26/10/2024
I still haven't received my order
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Corinne R.
Rating: 4 out of 5
following a purchase from 18/10/2024
Delivery later than stated on the website
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Response from Cosmé’Chic
Thank you very much for your feedback. We apologize for the delay in delivery and take note of your comment to improve our services.
M
mayane T.
Rating: 5 out of 5
following a purchase from 24/10/2024
very good value i'm happy with my purchase
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you liked the value for money of our products. We look forward to seeing you on Cosmé'Chic! 😊
M
MERANI S.
Rating: 5 out of 5
following a purchase from 22/10/2024
Parfait,perfect
C
Chloé A.
Rating: 5 out of 5
following a purchase from 24/10/2024
Site I know well, affordable products, fast delivery
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Response from Cosmé’Chic
Thank you for your loyalty and feedback! We're glad you appreciate our products and the speed of our deliveries. See you soon on Cosmé'Chic! 😊 Thanks again for your support!
B
BÉATRICE M.
Rating: 5 out of 5
following a purchase from 18/10/2024
Perfect! 👌
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Response from Cosmé’Chic
Thank you so much for your feedback! 😊 We are delighted that everything was perfect. See you soon on Cosmé'Chic! 👌
A
Andrea F.
Rating: 5 out of 5
following a purchase from 18/10/2024
The goods were not available anywhere except here...great. Delivery time of 1 week still okay but UPS is very difficult as a private customer. The purchase and the goods are top, always gladly again
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Yassine E.
Rating: 5 out of 5
following a purchase from 20/10/2024
Very satisfied
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Response from Cosmé’Chic
Hello Yassine, thank you very much for your positive review of Cosmé'Chic! We're delighted that you're very satisfied with our site. Have a nice day!
N
Nathalie B.
Rating: 5 out of 5
following a purchase from 18/10/2024
Very satisfied
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Response from Cosmé’Chic
Thank you for your positive feedback on our Cosmé'Chic website, we are delighted that you are satisfied! We look forward to seeing you on our platform!
N
nadege P.
Rating: 5 out of 5
following a purchase from 15/10/2024
RAS ALL OK
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Response from Cosmé’Chic
Thanks for your feedback! Glad to hear everything is perfect. See you soon on Cosmé'Chic! 😊
E
ELISABETH A.
Rating: 5 out of 5
following a purchase from 15/10/2024
Very good
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Response from Cosmé’Chic
Hello, thank you very much for your positive review of Cosmé'Chic. We are delighted that you enjoyed our site. Have a nice day.
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