/10
★★★★★
based on 2134 reviews published
★★★★★
based on 2134 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Not received in time for my vacations, two messages sent without any reply... marked sent on Tuesday, posted on Friday.decue
Jenna L.
purchased on 15/01/2024
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Answer from Cosmé’Chic
Hello Jenna, We are sorry to hear that you have experienced problems with our service. Customer satisfaction is very important to us and we apologize for any inconvenience caused by the delay in delivery. We will take the necessary steps to improve our service and ensure a positive experience for you in the future. Once again, we sincerely apologize and hope to regain your trust. Sincerely, The Cosmé'Chic team
5
/5
★★★★★
Very good, fast delivery.
Catherine N.
purchased on 13/01/2024
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Answer from Cosmé’Chic
Thank you very much for your positive feedback, Catherine! We are delighted that you appreciated our services and the speed of our delivery. We hope to see you again soon. Thanks again and have a nice day!
5
/5
★★★★★
Delivered quickly to Martinique, all products are in order.
Nicole F.
purchased on 14/01/2024
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Answer from Cosmé’Chic
Thank you very much for your positive feedback, Nicole! We are delighted to have been able to serve you quickly and to offer you products that met your expectations. We hope to see you soon on our Cosmé'Chic website. Have a nice day!
4
/5
★★★★☆
Compliant products. Delivery more than 5 days.
Maria G.
purchased on 15/01/2024
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Answer from Cosmé’Chic
Hello Maria, thank you for your review of our Cosmé'Chic website. We are delighted that you liked our products. Concerning the delivery time, we are constantly working to improve our services to offer you an ever more satisfying online shopping experience. We hope to see you soon on our site. Have a nice day! The Cosmé'Chic team.
5
/5
★★★★★
Fast, compliant delivery, one of the products turned out to be faulty, but this was dealt with very professionally and honestly by customer service. Serious site, I recommend!
Mme C.
purchased on 11/01/2024
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Answer from Cosmé’Chic
Thank you for your positive feedback on our Cosmé'Chic website. We are delighted that you were satisfied with our delivery service. We're also sorry about the faulty product you received, but we're glad we were able to resolve the situation. We take customer satisfaction to heart and are pleased to hear that you recommend our site. Thank you again for your confidence in Cosmé'Chic.
5
/5
★★★★★
I am satisfied with my purchase, the delivery of the parcel was well followed it arrived in good condition within a week of my purchase.
Lanque G.
purchased on 09/01/2024
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Answer from Cosmé’Chic
Thank you for your positive feedback, we are delighted to know that you are satisfied with your purchase on our Cosmé'Chic website. We attach great importance to the tracking of our parcels and we are happy to know that everything went well for you. We hope to see you soon on our site for new purchases!
5
/5
★★★★★
Satisfied with my purchase
Nathalie P.
purchased on 10/01/2024
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Answer from Cosmé’Chic
I am delighted that you are satisfied with your purchase on our Cosmé'Chic website. Thank you for your trust and your positive rating!"
1
/5
★☆☆☆☆
Product indicated in stock but not. Poor communication. Delivery after one month 🙁
Nadege H.
purchased on 15/12/2023
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Answer from Cosmé’Chic
Hello Nadege, I'm sorry to hear about your disappointing experience with our Cosmé'Chic website. We are constantly improving our communication and ensuring that our products are in stock. We appreciate your feedback and will do our best to provide you with a better delivery experience in the future. Thank you for sharing your feedback with us.
1
/5
★☆☆☆☆
The mist was damaged. Cracked bottle 🥹🥹🥹 Loss of product in packaging 😱😱😱😱😱
Melanie P.
purchased on 24/12/2023
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Answer from Cosmé’Chic
Hello Mélanie, we're sorry to hear that your mist was damaged and that the bottle was cracked on delivery. We make a point of ensuring that our products are perfectly packaged to avoid any loss of product. We will do our utmost to solve this problem as soon as possible. Thank you for your feedback, which helps us to improve.
4
/5
★★★★☆
Serious follow-up.
Muriel A.
purchased on 16/12/2023
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Answer from Cosmé’Chic
Thank you very much for your feedback and loyalty! We are delighted to see that you are satisfied with your order. Thanks again and see you soon!
5
/5
★★★★★
Package received promptly and as expected
Celine B.
purchased on 05/01/2024
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Answer from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted that you were satisfied with your order from Cosmé'Chic. We hope to see you soon!
1
/5
★☆☆☆☆
I still haven't had my product shipped even though it was supposedly available when I paid.
Melanie C.
purchased on 05/01/2024
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Answer from Cosmé’Chic
Hello Melanie, thank you for your review. We understand your disappointment and apologize for the late delivery of your product. We are constantly working to improve our delivery service in order to better satisfy our customers. We will do our utmost to ensure that this does not happen again in the future. Please do not hesitate to contact us should you have any queries or comments. Sincerely, the Cosmé'Chic team.
5
/5
★★★★★
Everything is perfect! Fast shipping
Enrique E.
purchased on 07/01/2024
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5
/5
★★★★★
Perfect
Sabrina B.
purchased on 02/01/2024
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Answer from Cosmé’Chic
Thank you very much! We appreciate your positive feedback!
5
/5
★★★★★
Great experience to be repeated!!!!
Severine T.
purchased on 27/12/2023
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Answer from Cosmé’Chic
We're delighted you had such a great experience! Thank you very much and see you soon!
5
/5
★★★★★
Top
Laila B.
purchased on 22/11/2023
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Answer from Cosmé’Chic
Thank you so much! We're delighted that our service lives up to your expectations. See you soon!
5
/5
★★★★★
Products and delivery conform I recommend this site
Ingrid C.
purchased on 26/12/2023
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Answer from Cosmé’Chic
We are delighted that our products and delivery met your expectations. Thank you for your recommendation! We look forward to serving you again soon.
5
/5
★★★★★
Super
Morgane G.
purchased on 27/12/2023
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Answer from Cosmé’Chic
Thank you very much! We are delighted that you found our service great. We hope to see you soon!
5
/5
★★★★★
Fast delivery of a product I couldn't find anywhere else! Thank you
Sabine L.
purchased on 26/12/2023
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Answer from Cosmé’Chic
We are delighted that we have met your expectations, and are delighted to have been able to provide you with the product you were looking for. Thank you very much for your positive feedback!
5
/5
★★★★★
I'm satisfied, I just thought the cosmetics were a bit bigger.
Tatiana T.
purchased on 23/12/2023
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Answer from Cosmé’Chic
Hello Tatiana, thank you for your note and your review of Cosmé'Chic. We're delighted that you're happy with your cosmetics, but we understand that their size may come as a surprise. We've chosen practical formats to make them easier to use every day. We hope you continue to enjoy our products. Have a nice day!
5
/5
★★★★★
Order received promptly. Price much lower than elsewhere.
Sylvie L.
purchased on 24/12/2023
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Answer from Cosmé’Chic
We're delighted that your order arrived quickly and that you were able to take advantage of our great prices. Thank you for choosing us!
5
/5
★★★★★
Super satisfied
Lucinda T.
purchased on 26/12/2023
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Answer from Cosmé’Chic
Thank you very much for your positive feedback, Lucinda! We are delighted that you were satisfied with our Cosmé'Chic site and hope to see you again very soon.
5
/5
★★★★★
Perfect. Products conform, fast delivery, I recommend!
Sophia M.
purchased on 23/12/2023
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Answer from Cosmé’Chic
We are delighted to hear that you found our service perfect! Thank you so much for your recommendation! We look forward to serving you again.
5
/5
★★★★★
Very good, fast and compliant
Eve J.
purchased on 25/12/2023
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Answer from Cosmé’Chic
Thank you for your positive feedback on our Cosmé'Chic website. We are delighted that your order was fast and met your expectations. Do not hesitate to come back to us for any new order.
5
/5
★★★★★
Very good
Amandine J.
purchased on 22/12/2023
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Answer from Cosmé’Chic
Thank you very much for your positive feedback! We're delighted you like our site and hope to see you soon on Cosmé'Chic. Have a nice day!
5
/5
★★★★★
Very satisfied with my order I recommend this site
Vanessa S.
purchased on 20/12/2023
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Answer from Cosmé’Chic
Thank you very much Vanessa, we are happy that you were satisfied with your orders and that you recommend us.
5
/5
★★★★★
Test the product in the current application
Hermann A.
purchased on 20/12/2023
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5
/5
★★★★★
All clear, on time!
Gilbert B.
purchased on 20/12/2023
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Answer from Cosmé’Chic
Thank you Gilbert for your feedback! We are very pleased that your order arrived on time. We are delighted that you enjoyed it!
5
/5
★★★★★
Very fast shipping
Thao Linh N.
purchased on 18/12/2023
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Answer from Cosmé’Chic
Thank you very much Thao Linh! We are delighted that your order arrived quickly!
5
/5
★★★★★
Good . Inexpensive. But I haven't tested the products yet...
Liliane P.
purchased on 18/12/2023
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Answer from Cosmé’Chic
Thank you very much Liliane for your review! We are delighted that you liked our site and our prices. We hope you have a wonderful experience with our products and appreciate their quality.