The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
All reviews
E
Emmanuel D.
Rating: 5 out of 5
following a purchase from 17/07/2025
The stainless steel Alchemy pans with handle or with Locky system are excellent: remarkable heat conduction and very high reactivity to changes in heat intensity. The plancha and mineral steel omelette pan are also excellent: thick enough not to warp, significant inertia. Be careful with the plancha handles that conduct heat. Material for life.
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Response from DE BUYER
Hello,
We are delighted that the LOQY collection and our steel products please you. Your message is greatly appreciated.
Thank you for your feedback.
L
Lucie B.
Rating: 5 out of 5
following a purchase from 06/07/2025
Ras
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Response from DE BUYER
Hello,
Thank you for your feedback.
Looking forward to seeing you soon.
L
Laetitia B.
Rating: 5 out of 5
following a purchase from 18/07/2025
Careful and fast shipping Top product
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Response from DE BUYER
Hello,
Thank you very much for your feedback! We are delighted that the shipment and the product fully satisfied you.
Best regards,
M
Mylene M.
Rating: 5 out of 5
following a purchase from 17/07/2025
Perfect
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Response from DE BUYER
Hello Mylene,
Thank you for your note. Your satisfaction is our priority.
Have a nice day.
E
Estelle N.
Rating: 5 out of 5
following a purchase from 12/07/2025
Good customer relationship, quick response to requests by customer service. Order received in good time.
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Response from DE BUYER
Hello,
Thank you for your trust and your positive feedback! We are happy that our customer service and delivery met your expectations.
We hope to see you again very soon.
M
Marc V.
Rating: 5 out of 5
following a purchase from 15/07/2025
In addition to the quality, the object is aesthetically very beautiful
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Response from DE BUYER
A big thank you for your feedback. We are delighted that the quality and aesthetics met your expectations.
See you very soon!
A
Arnaud V.
Rating: 5 out of 5
following a purchase from 10/07/2025
Extraordinary!
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Response from DE BUYER
Hello,
Thank you very much for your feedback! We are delighted that it fully satisfied you.
Best regards,
G
Gilles P.
Rating: 5 out of 5
following a purchase from 14/07/2025
Top, world class!
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Response from DE BUYER
Hello,
Thank you very much for this great feedback!
Glad that our products meet your expectations.
C
Christiane R.
Rating: 5 out of 5
following a purchase from 13/07/2025
Very satisfied with the products and the care taken with their packaging.
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Response from DE BUYER
Hello,
Thank you very much for your feedback! We are delighted that our products and their packaging have satisfied you.
Best regards,
P
Pascal P.
Rating: 5 out of 5
following a purchase from 09/07/2025
De Buyer products are really of high quality. The responses from customer service are not always the most relevant, but the welcome is sincerely very warm. I recommend De Buyer products. Pascal P.
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Response from DE BUYER
Hello,
Thank you for your message.
We are glad that you appreciate the quality of our products.
See you soon!
F
franck F.
Rating: 5 out of 5
following a purchase from 07/07/2025
Quality, reliability, De Buyer.....
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Response from DE BUYER
Hello,
Thank you for your message.
We appreciate your feedback and hope to see you soon.
Best regards.
R
Remi M.
Rating: 5 out of 5
following a purchase from 04/07/2025
Very good product
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Response from DE BUYER
Hello,
Thank you for your positive feedback.
We are delighted that our product meets your expectations.
See you very soon!
S
Simon B.
Rating: 5 out of 5
following a purchase from 06/07/2025
Excellent
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Response from DE BUYER
Hello,
Thank you very much for your message.
Glad to know that the product suits you.
Looking forward to seeing you soon!
A
Anneliese B.
Rating: 5 out of 5
following a purchase from 07/07/2025
Baking is simply a joy with such high-quality items.
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P
Pedro C.
Rating: 5 out of 5
following a purchase from 03/07/2025
Top quality made in France, it's worth its price.
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Response from DE BUYER
Hello,
Thank you for your feedback,
We are glad that you like the product.
See you soon.
A
ADELINE B.
Rating: 5 out of 5
following a purchase from 06/07/2025
Super
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Response from DE BUYER
Thank you very much for your positive feedback.
We are delighted that our products met your expectations!
Have a very nice day.
F
Frédérique N.
Rating: 5 out of 5
following a purchase from 05/07/2025
very nice material.. very expensive and I hope it will last a long time. I have received all the documentation. Thank you
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Response from DE BUYER
Thank you for your feedback. Glad that our products meet your expectations. We take note of your feelings regarding the price. Have a very nice day.
G
GENEVIEVE J.
Rating: 5 out of 5
following a purchase from 09/07/2025
Perfect, quick
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Response from DE BUYER
Hello,
Thank you for your feedback,
Glad that everything went well.
See you very soon
I
Isabell R.
Rating: 5 out of 5
following a purchase from 03/07/2025
very fast delivery, I cannot evaluate the goods yet, it is a gift
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S
Sébastien B.
Rating: 5 out of 5
following a purchase from 28/06/2025
Received very quickly. Happy with the quality of the products
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Response from DE BUYER
Thank you for your message.
We are happy that everything went well and that you like our products.
Have a very nice day.
A
Antony M.
Rating: 4 out of 5
following a purchase from 27/06/2025
The product meets my expectations and the quality is there! The only downside is the many difficulties with the delivery company used by DeBuyer... Lack of information, last-minute delivery delays, saturated pickup points. This strongly detracts from the brand image of the products.
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Response from DE BUYER
Hello Antony,
Thank you for taking the time to share your experience.
We are delighted that the product meets your satisfaction, and we take note of the difficulties encountered with the delivery. Your feedback is important, and we will make sure to pass it on to the relevant carrier.
Have a very nice day.
F
Fabrice M.
Rating: 5 out of 5
following a purchase from 03/07/2025
Very good product
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Response from DE BUYER
Hello Fabrice,
Thank you for your feedback,
We are glad that you like the product.
See you soon.
H
Hélène G.
Rating: 5 out of 5
following a purchase from 30/06/2025
At the top, from the moment you pick it up, you can feel the quality of the product. A slightly heavy pan but it cooks food with an incomparable flavor. This is not my first purchase and I am gradually replacing my pans and pots that are damaged with De Bruyère ones. I am delighted.
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Response from DE BUYER
Hello Hélène and thank you for this review.
We are delighted to read your satisfaction and proud to assist you in renewing your utensils. Your loyalty is precious to us.
Looking forward to it!
M
MURIELLE C.
Rating: 5 out of 5
following a purchase from 30/06/2025
Very good. Matches my expectations well
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Response from DE BUYER
Thank you for your feedback,
We are delighted that the product meets your expectations.
See you soon
B
Brondon U.
Rating: 5 out of 5
following a purchase from 28/06/2025
Very good site. The products offered are of good quality.
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Response from DE BUYER
Thank you very much for your message.
We are happy that our site and the quality of our products give you complete satisfaction.
See you soon.
J
Joelle F.
Rating: 5 out of 5
following a purchase from 01/07/2025
Very good product
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Response from DE BUYER
Thank you for your feedback,
We are glad that the product suits you.
See you soon.
M
Marion C.
Rating: 5 out of 5
following a purchase from 28/06/2025
Products packaged with great care, correct delivery times, complete satisfaction in use. I recommend at least the ordered and tested products (rigid molds)!
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Response from DE BUYER
Hello Marion,
Thank you for your feedback.
We are delighted that everything went as you wished and that the rigid molds give you complete satisfaction.
Have a very nice day.
P
Patrice L.
Rating: 5 out of 5
following a purchase from 02/07/2025
Article ordered on July 2, 2025 and received on July 4!!! The article is in accordance with the description and the packaging was superbly perfect! What more could you ask for? A stainless steel frying pan in which cooking becomes a real creation. Thank you to De Buyer for their professionalism and seriousness.
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Response from DE BUYER
Thank you very much for this message that is really nice to read.
We are delighted that everything went well, from the order to the reception, and especially that our stove brings you so much joy in the kitchen.
Have a very nice day.
A
Anne F.
Rating: 5 out of 5
following a purchase from 01/07/2025
Very good
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Response from DE BUYER
Hello Anne,
Thank you for your feedback,
We are delighted that everything suits you.
See you soon
J
JEAN LUC V.
Rating: 5 out of 5
following a purchase from 01/07/2025
Always satisfied with buyer's products. Excellent quality products for both professionals and amateurs (which is my case).
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Response from DE BUYER
Hello Jean Luc,
Thank you for your feedback. We are delighted to hear that you are satisfied with the quality of our products. Your trust is our greatest reward, and we will continue to strive to offer you the best.
Best regards.
F
François B.
Rating: 5 out of 5
following a purchase from 01/07/2025
perfect very good experience
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Response from DE BUYER
Hello François,
Thank you for your feedback,
We are delighted that your experience met your expectations.
See you soon.
G
Gilles I.
Rating: 5 out of 5
following a purchase from 01/07/2025
Fast and efficient
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Response from DE BUYER
Hello Gilles,
Thank you for your reply,
Glad that everything went well.
See you very soon
G
Ghislaine C.
Rating: 5 out of 5
following a purchase from 28/06/2025
Perfect
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Response from DE BUYER
Hello Ghislaine,
Thank you for your note. Your satisfaction is our priority.
Have a nice day.
R
Roxane R.
Rating: 5 out of 5
following a purchase from 30/06/2025
Order shipped quickly, very beautiful product. I am completely satisfied and I recommend
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Response from DE BUYER
Hello Roxane,
Thank you very much for your message.
Glad that you like the product and that everything went well. Your recommendation touches us.
Have a very nice day.
H
Helga G.
Rating: 5 out of 5
following a purchase from 26/06/2025
The pan is an excellent product and I can only recommend it to everyone. The crepes turn out wonderful and the baking time is quick.
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J
Jonathan A.
Rating: 5 out of 5
following a purchase from 26/06/2025
Top I recognize
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Response from DE BUYER
Hello Jonathan,
Thank you for your message, your satisfaction is ours.
See you very soon.
F
Franck R.
Rating: 5 out of 5
following a purchase from 27/06/2025
Fast shipping, impeccable packaging, and a product of exceptional quality... What more could you ask for?
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Response from DE BUYER
Hello Franck,
Thank you for your feedback. We are delighted that everything met your expectations, from the product to the delivery.
See you soon!
I
Isabelle F.
Rating: 5 out of 5
following a purchase from 26/06/2025
Very good product
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Response from DE BUYER
Thank you for your feedback. We are delighted that our product has fully satisfied you. Have a very nice day.
H
Hervé R.
Rating: 4 out of 5
following a purchase from 26/06/2025
Ras
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Response from DE BUYER
Thank you for your feedback. Have a nice day.
P
Pascale D.
Rating: 5 out of 5
following a purchase from 25/06/2025
Perfect
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Response from DE BUYER
Hello Pascale, thank you for your reply! See you very soon.
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