DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.
All reviews
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Louis L.
Rating: 5 out of 5
following a purchase from 12/10/2025
Happy with this purchase! The only downside is that there was a lot of packaging for a frying pan; one less box would have avoided waste.
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Response from DE BUYER
Hello Louis, thank you for your feedback. We are delighted that you like your sauté pan. Our packaging ensures the protection of the products during transport, and all our cushioning materials are fully recyclable. However, we remain attentive to limiting their volume as much as possible. Have a very nice day.
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Laurent B.
Rating: 5 out of 5
following a purchase from 09/10/2025
It took a long time for it to finally be available, but my wife is completely satisfied with this roller made in FRANCE
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Response from DE BUYER
Hello Laurent, thank you for your patience and for your trust. We are delighted that your wife appreciates her laminator, made with care in our company, in the heart of the Vosges. See you soon.
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Christian M.
Rating: 5 out of 5
following a purchase from 09/10/2025
super product
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Response from DE BUYER
Hello Christian, thank you for your feedback. We are delighted that your purchase gives you complete satisfaction.
See you soon.
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Macha D.
Rating: 5 out of 5
following a purchase from 07/10/2025
Very good quality articles. Fast shipping and very good packaging. I recommend.
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Response from DE BUYER
Hello, we thank you for your feedback. We are delighted that the quality of our products and the efficiency of our service have fully satisfied you. Your satisfaction is our greatest reward.
See you soon.
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Paul B.
Rating: 5 out of 5
following a purchase from 05/10/2025
Really great that the full range of De Buyer is available 'online' - a fast and friendly service.
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Fanny R.
Rating: 5 out of 5
following a purchase from 19/09/2025
Very fast shipping and excellent product quality! It's a real pleasure to cook with robust and health-friendly materials.
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Response from DE BUYER
Hello Fanny, thank you for your feedback. We are delighted that the quality and robustness of our products bring you so much joy in the kitchen.
See you soon.
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Clara J.
Rating: 5 out of 5
following a purchase from 08/10/2025
The order went well, very fast. The material is great, thank you!
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Response from DE BUYER
Hello Clara, thank you for your feedback. We are delighted that your shopping experience and the quality of our products meet your satisfaction.
Have a very nice day
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Brigitte M.
Rating: 4 out of 5
following a purchase from 30/09/2025
Swift processing!
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Marie Thérèse S.
Rating: 5 out of 5
following a purchase from 06/10/2025
fast delivery package ok
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Response from DE BUYER
Hello Marie-Thérèse, thank you for your feedback. We are delighted that your purchase fully meets your expectations.
See you soon.
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Guillaume C.
Rating: 4 out of 5
following a purchase from 07/10/2025
In accordance with the description on the site, satisfied with my purchase
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Thierry H.
Rating: 5 out of 5
following a purchase from 07/10/2025
Fast delivery. Excellent products. Happy with the purchases
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Response from DE BUYER
Hello Thierry, thank you for your feedback. We are delighted that your purchases bring you complete satisfaction.
Have a very nice day.
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Yves G.
Rating: 5 out of 5
following a purchase from 04/10/2025
Well-crafted and sturdy article, made to last. This stainless steel pan sometimes sticks a bit. But it cleans easily in the sink.
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Response from DE BUYER
Hello Yves, thank you for your feedback. We are delighted that the quality and sturdiness of your frying pan meet your satisfaction. To limit sticking, remember to preheat the pan well before cooking.
Have a very nice day.
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Lisa E.
Rating: 5 out of 5
following a purchase from 06/10/2025
Super pan with very good qualities
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Response from DE BUYER
Hello Lisa, thank you for your feedback. We are delighted that your stove gives you complete satisfaction.
See you soon.
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Pa F.
Rating: 5 out of 5
following a purchase from 07/10/2025
Perfect!
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Response from DE BUYER
Hello, thank you for your feedback. We are glad that everything is to your liking.
See you soon.
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Bernard D.
Rating: 5 out of 5
following a purchase from 07/10/2025
Very satisfied!
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Response from DE BUYER
Hello Bernard, thank you for your feedback. We are delighted to read your satisfaction.
Very nice day.
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Patrick F.
Rating: 5 out of 5
following a purchase from 06/10/2025
VERY BEAUTIFUL PRODUCTS. FAST DELIVERY. VERY SATISFIED
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Response from DE BUYER
Hello Patrick, thank you for your feedback. We are delighted that our products and services bring you complete satisfaction.
See you soon.
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Augustin I.
Rating: 5 out of 5
following a purchase from 07/10/2025
SPECIALIZED COMMERCIAL SITE FOR KITCHEN EQUIPMENT DESERVES MY 5 STARS. FOR EXAMPLE, THE PURCHASE OF A OMELETTE PAN WITH A VIDEO SUPPORT TO MAKE IT NON-STICK IS A SIGN OF CONCERN TO PRODUCE SERIOUSNESS WITHOUT FORGETTING THE EASE OF NAVIGATING THE SITE INTERFACE TO PLACE AN ORDER
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Response from DE BUYER
Hello Augustin, thank you for your feedback and your trust. We are delighted that the quality of our products, our usage advice, and the simplicity of our site bring you complete satisfaction.
Have a very nice day.
S
Sebastien L.
Rating: 5 out of 5
following a purchase from 03/10/2025
Excellent. I particularly appreciated the customer service
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Response from DE BUYER
Hello Sébastien, thank you for your feedback. We are delighted that the quality of our products and the support from our customer service pleased you.
See you soon.
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Noelle R.
Rating: 5 out of 5
following a purchase from 06/10/2025
This is only the 4th pan I have bought from de Buyer and I have only positive feedback: great and efficient
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Response from DE BUYER
Hello Noelle, thank you for your loyalty and trust. We are delighted that our stoves always bring you satisfaction.
Have a very nice day.
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Eric G.
Rating: 5 out of 5
following a purchase from 05/10/2025
PERFECT
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Response from DE BUYER
Hello Eric, thank you for your feedback. We are glad that everything meets your expectations.
See you soon.
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Mélanie C.
Rating: 5 out of 5
following a purchase from 04/10/2025
Impeccable packaging. Fast delivery. Very high-quality material, true to the descriptions.
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Response from DE BUYER
Hello Mélanie, thank you for your feedback. We are delighted that our products and services met your expectations.
Have a very nice day.
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Ghislaine D.
Rating: 5 out of 5
following a purchase from 04/10/2025
Good
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Response from DE BUYER
Hello Ghislaine, thank you for your feedback. We are delighted that everything suits you.
Very nice day.
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Nicolas G.
Rating: 5 out of 5
following a purchase from 04/10/2025
Product of great quality.
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Response from DE BUYER
Hello Nicolas, thank you for your feedback. We are delighted that the quality of our products brings you complete satisfaction.
See you soon.
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Patrick L.
Rating: 4 out of 5
following a purchase from 04/10/2025
excellent product a bit expensive, but of quality. The complaint I have again is that DE BUYER is not very customer-friendly when purchasing a product worth 400 € or more, the least they could do would be to include a cleaning box in the shipment... When you buy a handbag of value, often the leatherworker GIVES a cleaning product... Not very customer-friendly... I have purchased over 3000 € worth of cooking equipment from Cuivre inox and never received a commercial gesture from DE BUYER
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Response from DE BUYER
Hello Sir, thank you for your loyalty and for taking the time to share your opinion. We are delighted that the quality of our products meets your satisfaction and we take note of your comment. We understand your expectations and will pass it on to our team so that it can be taken into account in our future reflections. Have a very nice day.
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Clara O.
Rating: 5 out of 5
following a purchase from 02/10/2025
Awesome!
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Response from DE BUYER
Hello Clara, thank you for your feedback, we are delighted that your experience brings you complete satisfaction. Have a very nice day.
J
Julien M.
Rating: 5 out of 5
following a purchase from 24/09/2025
Quality products made with real know-how
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Response from DE BUYER
Hello Julien, thank you for your feedback which touches us a lot. We are delighted that the quality and craftsmanship of our products appeal to you. See you soon.
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Anne O.
Rating: 5 out of 5
following a purchase from 26/09/2025
Quality pots. Very good grip. Small downside: the weight of the handle of the two smallest pots makes them tip over, especially when empty or lightly loaded.
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Response from DE BUYER
Hello Anne, we are delighted to hear that you appreciate the quality of our products. We take note of your comment regarding the stability of the smaller sizes and will pass it on to our product team. Have a very nice day.
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Francois P.
Rating: 4 out of 5
following a purchase from 01/10/2025
Hello, Product conforms and is well finished; very careful packaging. The only small downside: the cryptograms regarding the use on induction cooktops. It's not very clear even though the product label indicates it... even if mentioned in the online description (which I didn't read because what looks most like a copper basin than another copper basin).
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Response from DE BUYER
Hello François, thank you for your feedback and for your trust. We are delighted that your basin meets your satisfaction. Your comment about the pictograms is very useful to us and we will pass it on to our team.
Have a very nice day.
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Anne D.
Rating: 4 out of 5
following a purchase from 02/10/2025
The cooking material seems perfect
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Response from DE BUYER
Hello Anne, thank you for your feedback.
We are delighted that the material leaves a good impression on you, and we hope it will fully satisfy you in use.
See you soon.
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Alexandra M.
Rating: 5 out of 5
following a purchase from 01/10/2025
Stainless steel pans are of great quality. They are perfect, nothing to complain about. As soon as I can, I will complete the range.
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Response from DE BUYER
Hello Alexandra, thank you for your feedback. We are delighted that our stainless steel pans fully satisfy you. If you need help completing your range, do not hesitate to contact us.
See you soon.
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Stephane R.
Rating: 4 out of 5
following a purchase from 01/10/2025
Very well packaged product, surprised by the weight of the pans, product meets my expectations
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Response from DE BUYER
Hello Stéphane, thank you very much for your feedback.
We are delighted that the pans met your expectations, and that you appreciated their sturdiness as well as the care taken in the packaging.
Have a very nice day.
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Damien C.
Rating: 5 out of 5
following a purchase from 02/10/2025
Given the weight of the hairs, the quality is there.
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Response from DE BUYER
Hello Damien, thank you for your feedback.
We are delighted that the robustness of our stoves inspires your confidence and reflects their quality.
Have a very nice day.
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Rose B.
Rating: 5 out of 5
following a purchase from 02/10/2025
good product well packaged
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Response from DE BUYER
Hello Rose, thank you for your feedback.
We are delighted that the product and its packaging met your expectations.
Have a nice day.
C
Corinne J.
Rating: 5 out of 5
following a purchase from 01/10/2025
Perfect.
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Response from DE BUYER
Hello Corinne, thank you for your feedback.
We are delighted that everything suits you perfectly.
See you soon.
F
Fabrice B.
Rating: 5 out of 5
following a purchase from 02/10/2025
Really exceptional French quality
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Response from DE BUYER
Hello Fabrice, thank you for your feedback.
We are delighted that the quality of our products, a reflection of French know-how, has fully convinced you.
Have a very nice day.
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Eckhard B.
Rating: 5 out of 5
following a purchase from 01/10/2025
Everything worked out great, the goods are high quality, as described. Thank you!
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Maryvonne D.
Rating: 5 out of 5
following a purchase from 30/09/2025
Order and receipt without problems!
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Response from DE BUYER
Hello Maryvonne, thank you for your feedback.
We are delighted that everything went smoothly and without a hitch.
Have a very nice day.
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Mikael A.
Rating: 5 out of 5
following a purchase from 02/10/2025
Very satisfied with my order
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Response from DE BUYER
Hello Mikael, thank you for your feedback.
We are delighted that your order brings you complete satisfaction.
Have a nice day.
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Michel P.
Rating: 5 out of 5
following a purchase from 01/10/2025
Great! As usual
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Response from DE BUYER
Mr. Michel, thank you for your feedback.
We are delighted to read about your loyalty and your renewed satisfaction.
Looking forward to seeing you again.
R
Ruivo T.
Rating: 5 out of 5
following a purchase from 30/09/2025
very beautiful products, fast delivery, thank you!
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Response from DE BUYER
Hello, thank you for your feedback.
We are glad that the quality of our products and the speed of delivery met your expectations.
See you soon.
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