Customer reviews of DE BUYER

9,7 /10

Based on 4 407 published reviews

5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

All reviews

Catherine D.

Published on 10/12/2023 à 13h51 following a purchase from 25/11/2023

package received a few days late due to poor routing of this drenier by Colissimo

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veronique D.

Published on 10/12/2023 à 12h26 following a purchase from 25/11/2023

Perfect 👍

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aline F.

Published on 10/12/2023 à 10h59 following a purchase from 26/11/2023

I am very satisfied with my De Buyer products. The shipment is fast and careful. The perforated mould 5 is great, its quality blew me away, you can feel it just by touching it and my tarts are perfect with it. The baguette tray is perfect too, my bread is baked to perfection. The quality is there too. As for the perforated baking mat, it's another quality product that does the job very well. BRAVO De Buyer, I love your products!

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MOULLAHEM A.

Published on 10/12/2023 à 10h23 following a purchase from 26/11/2023

Not yet offered Christmas gift But perfect delivery

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catherine V.

Published on 10/12/2023 à 09h32 following a purchase from 26/11/2023

Perfect. Fast. Corresponds well to the description

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JEROME S.

Published on 10/12/2023 à 09h05 following a purchase from 26/11/2023

4 stars and not 5 for two reasons: - We postponed delivery by two days but this was not taken into account by the deliveryman! - Stove very good but too expensive :)

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Thomas V.

Published on 10/12/2023 à 08h11 following a purchase from 24/11/2023

Everything went smoothly.

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Marie Thérèse L.

Published on 10/12/2023 à 07h22 following a purchase from 26/11/2023

Perfect as always

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christine D.

Published on 10/12/2023 à 05h46 following a purchase from 26/11/2023

Very good material. Perfect delivery.

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Cyril A.

Published on 09/12/2023 à 15h59 following a purchase from 12/11/2023

exactly what I expected

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DOMINIQUE M.

Published on 09/12/2023 à 13h23 following a purchase from 25/11/2023

Very good

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Florence B.

Published on 09/12/2023 à 13h09 following a purchase from 26/11/2023

Absolutely nothing wrong with the product, but the packaging was out of all proportion to the product.

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Response from DE BUYER Published on 26/12/2023

Hello, thank you for your feedback. We understand your concern about the size of the package in relation to the contents. It is important to note that our company focuses mainly on delivery to professionals, which may explain the size of the packages. For orders destined for private individuals, we pay particular attention to the gluing to make it more suitable. Our priority is to ensure that the product you have ordered arrives in perfect condition.
Your feedback is important to us, and we take it into account to improve our service. If you have any further questions or concerns, please do not hesitate to contact us. We're here to help. Best regards.

Emmanuel D.

Published on 09/12/2023 à 11h05 following a purchase from 23/11/2023

Order processed quickly and arrived perfectly packaged. Casseroles perfectly suited to my needs. Very satisfied.

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Nadine G.

Published on 09/12/2023 à 09h24 following a purchase from 23/11/2023

Very good quality product.

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Corrado D.

Published on 09/12/2023 à 09h12 following a purchase from 24/11/2023

On-time delivery

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Jean-Louis F.

Published on 09/12/2023 à 08h55 following a purchase from 24/11/2023

Great equipment!

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VERONIQUE V.

Published on 09/12/2023 à 07h49 following a purchase from 25/11/2023

Hello, I bought the 28 cm steel frying pan some time ago and I'm very satisfied with the quality and efficiency of the product. I recently bought one as a gift.

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Corinne S.

Published on 09/12/2023 à 07h30 following a purchase from 25/11/2023

The shipment is fast and the follow-up perfect. The site tends to bug. This disrupts the ordering process. I gave two pans to my son, who loves to cook. He wonders how he ever lived without them until now..... he finds them extraordinary.

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marie J.

Published on 09/12/2023 à 07h16 following a purchase from 26/11/2023

A much-appreciated gift for a young cook.

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Herve P.

Published on 09/12/2023 à 06h46 following a purchase from 24/11/2023

Good material

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Philippe R.

Published on 08/12/2023 à 09h12 following a purchase from 23/11/2023

Fast delivery, item well packaged almost too much and great to use.

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Marc P.

Published on 08/12/2023 à 06h27 following a purchase from 24/11/2023

Good product.

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Marie-Genevieve R.

Published on 07/12/2023 à 19h53 following a purchase from 23/11/2023

I found the product I wanted. It was delivered quickly and met my requirements.

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Maurice F.

Published on 07/12/2023 à 17h53 following a purchase from 12/11/2023

flawless delivery

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Bruno C.

Published on 07/12/2023 à 17h40 following a purchase from 23/11/2023

a few scratches on the steel pan after unpacking...

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Response from DE BUYER Published on 26/12/2023

Hello,
Thank you for choosing our Mineral B steel stove, and we're delighted that you've taken the time to share your opinion.
Regarding the micro-scratches you observed after unpacking, we would like to point out that our stove is made from raw steel, which makes it an exceptionally robust product. Raw steel is renowned for its durability and strength, and may naturally show slight marks which in no way affect the pan's performance.
If you wish, please feel free to send us photos to the following e-mail address: [email protected]
This will enable us to confirm that these are indeed micro-scratches, and to assure you that your stove is in perfect working order.
We are here to answer any questions you may have, and to ensure that you are completely satisfied with your purchase.
Best regards.

Marie Julie et Benoit L.

Published on 07/12/2023 à 17h31 following a purchase from 24/11/2023

The product is as described and gives complete satisfaction!

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Cedric S.

Published on 06/12/2023 à 14h09 following a purchase from 18/11/2023

Good quality product, regrets the labels stuck on the products. Fast delivery!

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didier P.

Published on 06/12/2023 à 09h16 following a purchase from 22/11/2023

Perfect...exactly my choice and perfect delivery.

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Chantal D.

Published on 05/12/2023 à 17h48 following a purchase from 21/11/2023

Good evening, I don't like answering questionnaires, but for this brand it's a pleasure. What can I say: quality: +++++ brand: +++++ delivery: +++++ In a word: perfect! De Buyer is one of our French flagships. I'm 64 years old, and even as a child my grandmother used to tell me about the quality of De Buyer products. Now I'm the one who gives this brand to my children. Bravo, continue to manufacture kitchen and pastry utensils that are as efficient as they are beautiful.

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jean-louis D.

Published on 05/12/2023 à 14h37 following a purchase from 22/11/2023

🙂

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Herve P.

Published on 05/12/2023 à 07h28 following a purchase from 19/11/2023

+++

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Nathalie B.

Published on 05/12/2023 à 05h48 following a purchase from 22/11/2023

The quality is top-notch, and the products are very well packaged. Site to be recommended

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Nicolas L.

Published on 04/12/2023 à 19h32 following a purchase from 22/11/2023

Product conforms. Shipment and delivery on time.

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Anne M.

Published on 04/12/2023 à 18h26 following a purchase from 18/11/2023

Super quality

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Corinne K.

Published on 04/12/2023 à 17h37 following a purchase from 21/11/2023

I am always satisfied with De Buyer products.

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Jerome R.

Published on 04/12/2023 à 16h01 following a purchase from 22/11/2023

Top quality and French manufacture. I recommend

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frederic C.

Published on 04/12/2023 à 15h58 following a purchase from 22/11/2023

Quality material, fast delivery

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CHRISTIANE Q.

Published on 04/12/2023 à 09h29 following a purchase from 17/11/2023

Good product and fast delivery

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François L.

Published on 04/12/2023 à 09h10 following a purchase from 21/11/2023

Very good product

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Emile J.

Published on 04/12/2023 à 07h08 following a purchase from 21/11/2023

Easy ordering and fast delivery 👍

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