Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 407 published reviews
5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

All reviews

J
Jean Claude A.
Rating: 5 out of 5
following a purchase from 09/11/2023
Good product, as I expected. Perfect.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 10/11/2023
Thank you, my son is delighted with the madeleine and muffin moulds.
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alain B.
Rating: 4 out of 5
following a purchase from 11/11/2023
sometimes a bit confusing, but a very pleasant site
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C
Christian D.
Rating: 5 out of 5
following a purchase from 11/11/2023
Stove. well made with a very long handle, practical for use in a fireplace.
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Mickaël B.
Rating: 5 out of 5
following a purchase from 04/11/2023
Excellent quality products and fast delivery. I recommend it!
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Patrick G.
Rating: 5 out of 5
following a purchase from 09/11/2023
Quality materials and fast delivery!
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C
Catherine C.
Rating: 5 out of 5
following a purchase from 09/11/2023
All OK.
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C
Claudine F.
Rating: 5 out of 5
following a purchase from 07/11/2023
order very well packaged. fast and reliable delivery
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R
Rachel B.
Rating: 5 out of 5
following a purchase from 07/11/2023
the pan arrived on time impeccable delivery
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G
Guylaine F.
Rating: 3 out of 5
following a purchase from 04/11/2023
Ordering and delivery were quick and easy. However, the product purchased (shortbread kit) does not fulfil its function.
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Response from DE BUYER
Hello, thank you for your interest in our products. For personalized advice, please contact our customer service department at [email protected]. They will be delighted to help you. Best regards.
K
Kevin C.
Rating: 5 out of 5
following a purchase from 05/11/2023
Very good product and fast delivery 👍
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Mike L.
Rating: 5 out of 5
following a purchase from 07/11/2023
Professional quality equipment!
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K
Kévin T.
Rating: 5 out of 5
following a purchase from 16/10/2023
Quality products and great customer service, and yes, that's rare enough to mention.
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Eric R.
Rating: 5 out of 5
following a purchase from 05/11/2023
Product meets my expectations and is of very good quality.
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Laurence M.
Rating: 5 out of 5
following a purchase from 07/11/2023
Impeccable ordering experience: fast and reliable delivery.
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R
Rémi P.
Rating: 4 out of 5
following a purchase from 03/11/2023
Very good, the parcel arrived on time.
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J
jean yves S.
Rating: 5 out of 5
following a purchase from 05/11/2023
Top
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laurent S.
Rating: 5 out of 5
following a purchase from 05/11/2023
Fast, reliable and top quality.
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Christophe J.
Rating: 5 out of 5
following a purchase from 03/11/2023
Perfect
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Richard R.
Rating: 5 out of 5
following a purchase from 03/11/2023
Relay point delivery ok, impeccable packaging, very convincing product (one week of use)! Beautiful grind. Great replacement for an expensive French product whose acrylic body broke up...
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F
francoise D.
Rating: 5 out of 5
following a purchase from 04/11/2023
Quality products
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F
Fabrice M.
Rating: 5 out of 5
following a purchase from 06/11/2023
Very good material
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daniel R.
Rating: 5 out of 5
following a purchase from 04/11/2023
everything is perfect
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N
Nils E.
Rating: 4 out of 5
following a purchase from 02/11/2023
Overall satisfied with the quality of the Alchimy range, but disappointed with the stainless steel lids offered, which come from the Prim'appetit range and don't fit the pans well. Glass lids fit better.
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Response from DE BUYER
Hello, thank you for your interest in our products. The stainless steel lid recommended for the ALCHIMY and PRIM'APPETY collections is indeed the same, and fits both collections. Despite a slight play on the ALCHIMY, the lid fits snugly and doesn't wobble.
What's more, the ALCHIMY glass lid fits perfectly with the ALCHIMY collection, as shown in the PDF catalog available on our website. There you'll find an accessories guide offering full visibility of lid compatibility. If you have any further questions, please do not hesitate to contact us. Best regards.
M
Magali C.
Rating: 5 out of 5
following a purchase from 02/11/2023
Quality products and impeccable service
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Jean Francois M.
Rating: 5 out of 5
following a purchase from 23/10/2023
Excellent product and efficient after-sales service. I recommend this brand.
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PAUL R.
Rating: 5 out of 5
following a purchase from 01/11/2023
Nothing to complain about! The product, the careful packaging, the respect of deadlines: perfect!
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Mathieu T.
Rating: 5 out of 5
following a purchase from 01/11/2023
Excellent pan.
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Christian F.
Rating: 5 out of 5
following a purchase from 31/10/2023
Delivery on time, product conforms
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Jean-Paul G.
Rating: 5 out of 5
following a purchase from 01/11/2023
Very good
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C
Clément G.
Rating: 5 out of 5
following a purchase from 31/10/2023
High-quality utensils made in the Vosges.
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L
Leclerc M.
Rating: 4 out of 5
following a purchase from 01/11/2023
Very good product conforms to my expectations and delivered on time 👍
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M
Maxime D.
Rating: 5 out of 5
following a purchase from 01/11/2023
Great product, neat packaging, fast delivery.
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MICHEL R.
Rating: 5 out of 5
following a purchase from 29/10/2023
5 stars for the product as well as for the premium packaging 😜 thank you
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Marie-Claire L.
Rating: 5 out of 5
following a purchase from 29/10/2023
Perfect!
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M
Marc E.
Rating: 5 out of 5
following a purchase from 28/10/2023
Material meets my expectations. Good construction. Very easy to use.
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Rose-Marie C.
Rating: 5 out of 5
following a purchase from 30/10/2023
I'm happy with my purchase and I recommend it.
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johanna G.
Rating: 5 out of 5
following a purchase from 30/10/2023
perfectly packed parcel, products seem to be of good quality
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GILLES Q.
Rating: 5 out of 5
following a purchase from 30/10/2023
5
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Lisa L.
Rating: 5 out of 5
following a purchase from 30/10/2023
Product very well packaged Good package tracking Quality product!
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