Customer reviews of DE BUYER

B

beatrice L.

Rating: 5 out of 5

Published on 13/11/2023 à 06h31 following a purchase from 29/10/2023

Packaging too large

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A

Annick H.

Rating: 4 out of 5

Published on 12/11/2023 à 20h23 following a purchase from 01/11/2023

Excellent

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Jean François A.

Rating: 5 out of 5

Published on 12/11/2023 à 19h57 following a purchase from 29/10/2023

Very good quality!

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Juliette M.

Rating: 5 out of 5

Published on 12/11/2023 à 15h45 following a purchase from 26/10/2023

Order arrived on time, no problem with delivery Just the delivery is too expensive. Thank you very much, I will do it again.

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Yann S.

Rating: 5 out of 5

Published on 11/11/2023 à 11h40 following a purchase from 24/10/2023

Quality products.

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Sylviane L.

Rating: 5 out of 5

Published on 11/11/2023 à 00h29 following a purchase from 26/10/2023

Utensil received as expected. Speed of reception

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Emile D.

Rating: 5 out of 5

Published on 10/11/2023 à 10h16 following a purchase from 26/10/2023

Great experience! I recommend it!

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Martin F.

Rating: 4 out of 5

Published on 07/11/2023 à 19h08 following a purchase from 14/10/2023

The only problem is the labels inside and the glue that doesn't come off easily. Otherwise great

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Response from DE BUYER Published on 24/11/2023

Hello, we're sorry to hear that you're experiencing a problem with our product. Could you please contact us directly at [email protected] so that we can resolve the problem together? Best regards.

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YVONNE C.

Rating: 5 out of 5

Published on 07/11/2023 à 10h35 following a purchase from 25/10/2023

Fast, trouble-free purchase and delivery, the products were very well protected for delivery (28 cm frying pan, wooden toasting tongs and a sieve).

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Catherine B.

Rating: 5 out of 5

Published on 06/11/2023 à 16h55 following a purchase from 26/10/2023

all's well!

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valérie R.

Rating: 5 out of 5

Published on 06/11/2023 à 15h53 following a purchase from 26/10/2023

material meets my expectations. Perfect

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DAMIEN N.

Rating: 4 out of 5

Published on 06/11/2023 à 11h48 following a purchase from 23/10/2023

Very good except for the delivery via colissimo which did not deliver to the relay point (near my home) as planned but to the post office - not having a vehicle, it was difficult and painful to cross the city with this large box. You should change carriers

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Response from DE BUYER Published on 24/11/2023

Hello, thank you for sharing your concerns about the Colissimo delivery service, which is independent of our company. We're sorry you had problems. Your feedback is important and we take it seriously. We are working to improve our delivery service by collaborating with trusted logistics partners. Kind regards.

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lise H.

Rating: 4 out of 5

Published on 06/11/2023 à 10h00 following a purchase from 24/10/2023

Delivery took longer than announced, but product conformed.

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Mickael B.

Rating: 1 out of 5

Published on 06/11/2023 à 09h44 following a purchase from 24/10/2023

Terribly long delivery!

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Response from DE BUYER Published on 24/11/2023

Hello,
Thank you for your feedback. We are sorry that the delivery time was longer than expected. We would like to point out that the delivery service, managed by Colissimo, encountered difficulties beyond our control. We have checked the tracking of your order and it was prepared and dispatched from our company within 2 days.
We appreciate your understanding in this situation.
Yours faithfully

E

eric D.

Rating: 5 out of 5

Published on 06/11/2023 à 05h18 following a purchase from 24/10/2023

Very good product. Recommend. Delivery ok. Sincerely

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Severine H.

Rating: 5 out of 5

Published on 05/11/2023 à 15h16 following a purchase from 21/10/2023

👍

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C

Cedric C.

Rating: 5 out of 5

Published on 05/11/2023 à 11h45 following a purchase from 23/10/2023

Perfect thanks

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Yves B.

Rating: 5 out of 5

Published on 04/11/2023 à 16h30 following a purchase from 23/10/2023

Quality materials and fast delivery.

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Christophe F.

Rating: 5 out of 5

Published on 04/11/2023 à 15h37 following a purchase from 23/10/2023

Product meets my expectations, good quality. Fast delivery

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Anna P.

Rating: 4 out of 5

Published on 03/11/2023 à 17h05 following a purchase from 20/10/2023

I don't have enough experience yet... I've only used the stove once, after following the start-up instructions. I was a little disappointed to find that it colored rather irregularly, I will repeat the process before the 2nd use.

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Yvan R.

Rating: 4 out of 5

Published on 03/11/2023 à 16h16 following a purchase from 22/10/2023

A small instruction leaflet would have been a plus, as well as a cleaning wipe. My wife bought a De Buyer from a retailer and got this. Otherwise, quality French style!

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Stéphane D.

Rating: 5 out of 5

Published on 02/11/2023 à 18h08 following a purchase from 22/10/2023

Very good material

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MARTINE H.

Rating: 5 out of 5

Published on 02/11/2023 à 17h18 following a purchase from 21/10/2023

Fast shipping and delivery. Meticulous packaging. Everything reflects the quality of the brand.

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Patrice N.

Rating: 5 out of 5

Published on 02/11/2023 à 16h16 following a purchase from 22/10/2023

Quality materials, impeccable workmanship, pleasant to use.

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JACQUES F.

Rating: 5 out of 5

Published on 02/11/2023 à 15h41 following a purchase from 21/10/2023

Perfect. Maybe a little too much packaging, but just a detail.

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Cristina L.

Rating: 5 out of 5

Published on 31/10/2023 à 07h20 following a purchase from 12/10/2023

Product quality in line with our expectations.

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Bruno S.

Rating: 5 out of 5

Published on 30/10/2023 à 18h54 following a purchase from 18/10/2023

Great! As always. Thanks a lot and see you soon!

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Marek B.

Rating: 5 out of 5

Published on 30/10/2023 à 18h38 following a purchase from 18/10/2023

Very good material. The mobile version of the site (iOS) isn't great, the drop-down menus are sometimes weird and you get a bit lost. But the main thing is the quality of the products sold.

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MARTINE B.

Rating: 4 out of 5

Published on 30/10/2023 à 18h25 following a purchase from 19/10/2023

it's a pity that the tail of the pan is also made of a material that transmits heat, because it burns when the pan is heated.

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RACHEL P.

Rating: 5 out of 5

Published on 30/10/2023 à 17h36 following a purchase from 18/10/2023

Order delivered on time, goods of very good quality.

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Pierre L.

Rating: 5 out of 5

Published on 30/10/2023 à 17h29 following a purchase from 19/10/2023

Store with professional quality products, order received quickly and well packaged.

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Emmanuel N.

Rating: 5 out of 5

Published on 30/10/2023 à 16h17 following a purchase from 18/10/2023

Ras

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Michel R.

Rating: 5 out of 5

Published on 30/10/2023 à 15h42 following a purchase from 18/10/2023

High-quality products delivered on time

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Axel D.

Rating: 5 out of 5

Published on 30/10/2023 à 10h28 following a purchase from 15/10/2023

Fast delivery. Package well packed and contents in accordance with my order. Perfect

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C

Camille T.

Rating: 1 out of 5

Published on 30/10/2023 à 09h17 following a purchase from 17/10/2023

There was no lid and it was not clearly noted on the website.

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Response from DE BUYER Published on 24/11/2023

Hello, we're sorry to hear that you're not completely satisfied with your purchase. All our utensils are sold without lids. If an item is sold with a lid, this will be specified. Please do not hesitate to contact us by telephone at 0329300793 or by e-mail at [email protected] for any information you may require prior to purchase. Best regards.

M

Michel C.

Rating: 5 out of 5

Published on 30/10/2023 à 07h25 following a purchase from 17/10/2023

Material conforms to what I was looking for

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CLAUDINE B.

Rating: 5 out of 5

Published on 29/10/2023 à 17h50 following a purchase from 16/10/2023

Great, I find that the meat tastes better. I quickly got used to this cooking method.

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DANIELLE R.

Rating: 5 out of 5

Published on 29/10/2023 à 08h49 following a purchase from 16/10/2023

Very good delivery Package arrived on time and in very good condition

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Regis L.

Rating: 5 out of 5

Published on 28/10/2023 à 19h41 following a purchase from 16/10/2023

Excellent product quality, neat package and fast shipping.

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Lisa A.

Rating: 5 out of 5

Published on 28/10/2023 à 19h27 following a purchase from 14/10/2023

Very satisfactory product, easy to use

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