9.4/10
★★★★★
based on 1910 reviews published

Latest customer reviews

5 /5
★★★★★

Competitive prices

User icon
Sante G.
purchased on 03/09/2025
Translated review
5 /5
★★★★★

Always satisfied....and I would be even more so if ......a promo code was intended for me!

User icon
Chantal G.
purchased on 03/09/2025
Translated review
3 /5
★★★☆☆

Delay in delivery (two days)

User icon
Antonio P.
purchased on 03/09/2025
Translated review
Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your order, in the hope that situations like this do not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as we are an independent delivery service.

We inform you that, in the future, you will have the option to choose another carrier, if you wish.

We apologize for any inconvenience, although this is beyond our control.

Sincerely,
Europe Incontinence.
1 /5
★☆☆☆☆

Deadlines not respected as usual

User icon
Béatrice M.
purchased on 03/09/2025
Translated review
Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we fully understand.

Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence.
4 /5
★★★★☆

Good price quality ratio

User icon
Conny B.
purchased on 03/09/2025
Translated review
5 /5
★★★★★

All good

User icon
Jeannine B.
purchased on 03/09/2025
Translated review
4 /5
★★★★☆

-

User icon
Elian S.
purchased on 02/09/2025
Translated review
5 /5
★★★★★

Exact order and received quickly

User icon
Foucauld L.
purchased on 02/09/2025
Translated review
5 /5
★★★★★

In accordance with the request

User icon
Daniel A.
purchased on 02/09/2025
Translated review
5 /5
★★★★★

I have all my products in one store at a very reasonable price. The only downside for me is the delivery due to the timing. And I cannot pick up at a relay point because I cannot carry the packages. For now, I am trying to adapt. Thank you for this store

User icon
Marie Jeanne M.
purchased on 01/09/2025
Translated review
Answer from Europe Incontinence
Hello,

We thank you for your evaluation.

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence.
5 /5
★★★★★

I placed my first order and I must say I am very satisfied. The goods arrived with very protective packaging as they are adult diapers for disabled persons. I will place more orders on this site.

User icon
Francesca P.
purchased on 01/09/2025
Translated review
3 /5
★★★☆☆

I would have liked to be informed in advance that my order was not shipped because one package was missing! I had to wait 3 weeks and it was me who had to follow up to find out.

User icon
Juliette D.
purchased on 22/08/2025
Translated review
Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

We take full responsibility for this error and we are doing everything we can to ensure that this kind of situation does not happen again in the future.

We apologize for the inconvenience caused, although it is independent of our will.

Best regards,
Europe Incontinence.
5 /5
★★★★★

Except for a small issue with information about the pickup points due to Mondial Relay and not EI, it was impeccable, thank you

User icon
Marcin B.
purchased on 01/09/2025
Translated review
5 /5
★★★★★

Fast delivery.

User icon
Jocelyne R.
purchased on 01/09/2025
Translated review
1 /5
★☆☆☆☆

The delivery person dropped off the package at a distant relay - 17 euros in taxi fees to retrieve it

User icon
Elisa H.
purchased on 01/09/2025
Translated review
Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence.
5 /5
★★★★★

Serious fast shipping quality products at reasonable prices I recommend I buy myself regularly

User icon
Chantal C.
purchased on 01/09/2025
Translated review
5 /5
★★★★★

Very good, efficiency, speed, in the execution of the order.

User icon
Richard D.
purchased on 31/08/2025
Translated review
5 /5
★★★★★

Good product, quickly shipped at a fair price. I am satisfied.

User icon
Patrick V.
purchased on 31/08/2025
Translated review
5 /5
★★★★★

Nothing

User icon
Isabelle G.
purchased on 01/09/2025
Translated review
5 /5
★★★★★

Very positive. Always delivered on time.

User icon
Françoise L.
purchased on 31/08/2025
Translated review
5 /5
★★★★★

Very fast service and huge selection. Easy to find the products you are looking for.

User icon
Alain K.
purchased on 01/09/2025
Translated review
5 /5
★★★★★

Hello, Good responsiveness from Europe Incontinence and, for once, the same for the carrier; it's so rare that it needs to be highlighted. Best regards

User icon
Florence D.
purchased on 30/08/2025
Translated review
5 /5
★★★★★

I am super happy, I don't hesitate to order next time

User icon
Jacqueline A.
purchased on 31/08/2025
Translated review
5 /5
★★★★★

Europ Incontinence is always very responsive

User icon
Marianne T.
purchased on 30/08/2025
Translated review
5 /5
★★★★★

Very satisfied my mother is delighted

User icon
Christelle R.
purchased on 29/08/2025
Translated review
5 /5
★★★★★

Very happy with this site and its seriousness

User icon
Yvette V.
purchased on 29/08/2025
Translated review
5 /5
★★★★★

Excellent service and delivery internationally. Good number of diverse products

User icon
Christine M.
purchased on 22/08/2025
1 /5
★☆☆☆☆

The delivery of the products was not made to the home but directly to a relay point, which is not normal and this is not the first time. Chrono post is not doing the job.

User icon
Albertine A.
purchased on 29/08/2025
Translated review
Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we fully understand.

Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence.
5 /5
★★★★★

Very good

User icon
Regis G.
purchased on 30/08/2025
Translated review
5 /5
★★★★★

Material conforms to the description

User icon
Marie Anne R.
purchased on 23/08/2025
Translated review
5 /5
★★★★★

Satisfied

User icon
Sorrentino A.
purchased on 29/08/2025
Translated review
5 /5
★★★★★

Very happy with the ease of ordering and the speed of shipping.

User icon
Anne-marie L.
purchased on 28/08/2025
Translated review
5 /5
★★★★★

Thank you, very quick, and satisfied.

User icon
Yamina C.
purchased on 28/08/2025
Translated review
5 /5
★★★★★

Super

User icon
Yves S.
purchased on 28/08/2025
Translated review
1 /5
★☆☆☆☆

Product Bad. I won't order again.

User icon
Eira M.
purchased on 25/08/2025
Answer from Europe Incontinence
Hello,

Thank you for your feedback, but we are sorry to hear that you are dissatisfied with the quality of the products you ordered.

Could you please provide us with more details about the defects you found in the product?

We offer a wide range of brands and product lines so that you can find the product that suits you best. We invite you to try them out and give us your feedback.

Kind regards,
Europe Incontinence.
5 /5
★★★★★

Fast delivery, quality product

User icon
Claude V.
purchased on 29/08/2025
Translated review
3 /5
★★★☆☆

The order itself was fine, it's the delivery. I received a phone call, I told the delivery person that I was at the doctor's, and to my surprise, they knocked on the door of the medical office while I was in the middle of a discussion with the doctor, and there was the delivery person asking for a signature. I find that unacceptable.

User icon
Christian N.
purchased on 28/08/2025
Translated review
Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Best regards,
Europe Incontinence.
5 /5
★★★★★

-

User icon
Maryline B.
purchased on 28/08/2025
Translated review
5 /5
★★★★★

Order received very quickly, really great

User icon
Charles H.
purchased on 26/08/2025
Translated review
5 /5
★★★★★

At each order no problem

User icon
Georges J.
purchased on 28/08/2025
Translated review