France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
All reviews
F
Florian F.
Rating: 4 out of 5
following a purchase from 06/03/2015
a first phone contact led to a customized order, delivery time respected, delivery date agreed with the delivery person and respected by him. Simple, effective, in short: professional! The product meets our expectations. Only the manual could be updated with more detailed sketches and some photos.
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Emilie S.
Rating: 5 out of 5
following a purchase from 19/02/2015
Perfect service, everything is okay.
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Solveiga C.
Rating: 5 out of 5
following a purchase from 26/02/2015
Excellent level of advice and involvement! A big thank you for your professionalism!!
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Xavier F.
Rating: 4 out of 5
following a purchase from 12/02/2015
Very good advice and follow-up from France Trampoline.
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Philippe H.
Rating: 2 out of 5
following a purchase from 05/03/2015
Nothing to say about the quality of the trampoline but the seriousness regarding the shipment of the jumping mat leaves something to be desired... moreover, charging for both the return and the sending of the new jumping mat is a bit much, which increases the final price by 30€... when one makes a mistake, one usually takes responsibility!!!
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Response from France Trampoline
Hello, We thank you for your good rating on the ordered product which was a jumping mat. After checking, you had placed a first order for a jumping mat with a diameter of 2.44m with 48 springs of 180mm (from hook to hook and in your hand). We therefore called you before shipping to confirm these dimensions. You responded positively. After receiving the first package, you called us back to say that your springs are actually 160mm long while you had previously confirmed that they were 180mm. So indeed, in this regard, the return of the second jumping mat remains at your expense as you did not confirm the correct dimensions from the start. We cannot make mistakes in our shipments as you place the order and we also call to reconfirm the dimensions taken by you. We apologize for this inconvenience but we have gone further than any other e-commerce site on this verification point. The France Trampoline team.
A
Alcina B.
Rating: 5 out of 5
following a purchase from 26/03/2015
Nothing to say. Perfect.
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Sebastien C.
Rating: 5 out of 5
following a purchase from 19/02/2015
Perfect, everything was respected from the product description to the delivery time
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Aida V.
Rating: 5 out of 5
following a purchase from 05/02/2015
I am satisfied with the delivery, but with the product more or less; the safety gate broke the first day we tied it, not all of them, but several. Otherwise, everything was excellent.
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Catherine C.
Rating: 5 out of 5
following a purchase from 05/02/2015
perfect article fast delivery site to recommend
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Philippe D.
Rating: 5 out of 5
following a purchase from 25/02/2015
Fast shipping. Good communication.
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Vincent L.
Rating: 5 out of 5
following a purchase from 25/03/2015
Very good contact, very responsive.
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D
Daphne O.
Rating: 5 out of 5
following a purchase from 11/03/2015
I am very satisfied. You are well served by the post office, a quick response in return. Quick processing and very fast delivery. The product is very good. The kids can jump two days later! My compliments.
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Alexandra M.
Rating: 4 out of 5
following a purchase from 11/03/2015
I am satisfied with the material offered by France Trampoline. However, I found the delivery times to be really long and my order was not processed correctly. So it could be better.
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Bastien M.
Rating: 5 out of 5
following a purchase from 04/03/2015
Excellent advice before the purchase. Delivery on time.
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David G.
Rating: 5 out of 5
following a purchase from 18/02/2015
The order and delivery service took care to contact us to verify if the "references" we indicated were suitable for our trampoline. Quality service. Delivery on time.
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Michael P.
Rating: 4 out of 5
following a purchase from 04/02/2015
Good product. Well delivered.
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Marie Paul B.
Rating: 5 out of 5
following a purchase from 25/03/2015
ALL TOP EXPRESS DELIVERY SOLID MATERIAL EXTRA JUMPING AREA ASSEMBLY OK ADVICE AND TELEPHONE RECEPTION ON POINT IN SHORT: TOP
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Noemie L.
Rating: 4 out of 5
following a purchase from 24/03/2015
Very good quality of the product - perfect packaging - very clear assembly instructions - my 5-year-old daughter spends her time on the trampoline and even the parents join in. I highly recommend this site - the quality of the product has nothing to do with what is sold in supermarkets or sports stores.
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Benoît C.
Rating: 5 out of 5
following a purchase from 10/02/2015
Very good quality rectangular trampoline, simple and quick assembly (with two people), delivery on time, quality packaging. Highly recommend :-)
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Patrick H.
Rating: 5 out of 5
following a purchase from 07/04/2015
Fast shipping. Good material.
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Yann C.
Rating: 4 out of 5
following a purchase from 10/02/2015
Simple service but respecting the order. The delivery time of 3 to 5 days was not fully respected. We are very satisfied with the material and the customer service of FT.
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Johann W.
Rating: 5 out of 5
following a purchase from 07/04/2015
Great service.
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Sophie A.
Rating: 5 out of 5
following a purchase from 31/03/2015
Very high responsiveness!
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Stephane F.
Rating: 4 out of 5
following a purchase from 24/03/2015
Order arrived late (afternoon instead of announced morning) due to the carrier, independent of France Trampo. Order arrived incomplete, notified France Trampo by email. France Trampo called me back the same day, apologized for the inconvenience, and IMMEDIATELY resent the missing package without even waiting for the carrier's confirmation: excellent customer service. The trampoline is in accordance with the description.
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Nicolas P.
Rating: 5 out of 5
following a purchase from 07/04/2015
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Vincent C.
Rating: 5 out of 5
following a purchase from 07/04/2015
Everything is great. Quality, deadlines, and customer service. Second trampoline purchased for the vacation home and still top-notch.
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François G.
Rating: 5 out of 5
following a purchase from 03/02/2015
Simple, effective, and fast. Perfect.
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Iris C.
Rating: 4 out of 5
following a purchase from 09/02/2015
Lightning delivery, but a lot of difficulties to obtain a paid invoice.
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Jérôme H.
Rating: 4 out of 5
following a purchase from 09/03/2015
Very good material and complete - so nothing to report. Small downside: The assembly instructions provided could be more explicit to avoid difficult disassemblies, especially regarding the assembly of the "feet".
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Gwladys D.
Rating: 5 out of 5
following a purchase from 09/03/2015
Great product but the kids are crazy about it, it gives a different use to the trampoline.
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Christiane W.
Rating: 4 out of 5
following a purchase from 26/01/2015
Correct
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B
Bertrand L.
Rating: 4 out of 5
following a purchase from 09/02/2015
Nothing to complain about the order/delivery service. Fast, compliant. For the quality of the trampoline, we will wait a few months of use.
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Belsey P.
Rating: 4 out of 5
following a purchase from 26/01/2015
Good site. Quite expensive but it's quality.
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Joan L.
Rating: 5 out of 5
following a purchase from 16/03/2015
Very professional, very happy with the quality of the trampoline and finally the ease of setting up the product (I was able to assemble it alone thanks to the instructions and especially the spring clamp. Only small "B MOL" the attachment of the safety net at the base is not very clear in the instructions.
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Rolande B.
Rating: 4 out of 5
following a purchase from 16/03/2015
I followed your assembly instructions to the letter, they are not very clear, the different parts are not numbered and moreover the green fabric pole covers you say should be put on after fixing the poles when they should be put on before because the poles are high and we are not tall enough to put them on. SO WE got caught. WE HAD to disassemble it again. Thank you for your efficiency.
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Sebastien L.
Rating: 4 out of 5
following a purchase from 09/03/2015
Material conforms to the order and is of very good quality (purchase to replace another trampoline). The delivery leaves something to be desired. The telephone reception and appointment scheduling went perfectly, the time slot could be refined in the morning and the driver respected it. But he could not (or did not want to) take the access road to my house, so I had to take my wheelbarrow and eventually bring my car down to carry the package back up. The driver did not have a hand truck and did not help me unload the package (a trampoline weighs a certain amount!). I was clearly the last customer as the truck was almost empty. I have had deliveries before, but this is the first time I had to go get the delivery at the bottom of my path; fortunately, the fuel delivery driver does not make me go back and forth with a bucket.
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Florence F.
Rating: 4 out of 5
following a purchase from 09/02/2015
Purchase of a jumping mat. Old one worn out. Good reception, product received corresponds to what we ordered, fast delivery, good site to recommend
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Maxime N.
Rating: 5 out of 5
following a purchase from 23/02/2015
We received the trampoline quickly, it was in accordance with our requirements. Indeed, we bought it for our 3-year-old daughter and we wanted to be able to use it between adults as well. The model purchased was the Booster 490. We are fully satisfied. Moreover, the customer service is excellent, as a defective spring was quickly replaced upon delivery.
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Philippe B.
Rating: 4 out of 5
following a purchase from 06/04/2015
Delivery okay, friendly driver, product meets the expectations of the whole family. But four safety net attachments broke in the first few hours.
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Anne M.
Rating: 5 out of 5
following a purchase from 02/03/2015
Very good product! We'll see the quality in the long term. For now, we are not disappointed with this trampoline! My children are delighted! No issues with delivery.
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