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F
Rating: 5 out of 5
Efficient and fast.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
All reviews
C
Rating: 5 out of 5
From ordering to delivery, everything went well. The assembly was long but easy by following the instructions and the children are really delighted.
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V
Rating: 5 out of 5
I thank the France trampoline team for their service, I needed their service by phone several times. Nothing to say, very professional and human team, nothing to say, fast shipping.
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L
Rating: 5 out of 5
precise, fast, serious.
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D
Rating: 4 out of 5
The product perfectly matches the use my children want to make of it; The delivery time was perfect.
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E
Rating: 5 out of 5
Quality product, delivered within the announced deadlines
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C
Rating: 4 out of 5
Satisfactory service: advice, product quality, shipping price: no one at home to receive the package, I had to go pick up the package at the logistics depot. Not great!
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Response from France Trampoline
Hello, we have understood your message. The carrier must deliver the package against signature contractually. Fortunately, he did not throw it behind a gate or hand it to an unknown neighbor, for example. Not being present at your delivery address as you indicate, it is better to go pick it up either at the delivery agency. The France Trampoline team.
G
Rating: 5 out of 5
very good evaluation., a very good order tracking. It deserves if we gave a score of 10/10
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S
Rating: 5 out of 5
Very fast delivery and quality material
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P
Rating: 4 out of 5
Quality trampoline. Slight issue with assembly: the legs cannot clip onto the frame, the tubes being too difficult to rotate. Delivery without problems. Assembly hotline available.
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P
Rating: 5 out of 5
Efficient and fast service
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F
Rating: 5 out of 5
Delivery in 4 days Sturdy high-end material Nothing to do with the budget trampolines Quality and safety guarantee It has a price but an investment for the long term
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A
Rating: 4 out of 5
Good service overall. The delivery posed no problems even if the desired time slot was not entirely respected. The after-sales service is quite correct: A spring was missing during the assembly of the trampoline which was immediately sent to me.
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J
Rating: 5 out of 5
very good
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R
Rating: 4 out of 5
good service item arrives quickly
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B
Rating: 5 out of 5
Excellent material, too bad you don't make a net for a 4.90 trampoline with 12 poles. Thank you ***
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S
Rating: 5 out of 5
Quality services, easy to assemble, fast and efficient delivery
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E
Rating: 4 out of 5
Quick order taking, processing and delivery a bit slow without notification
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A
Rating: 4 out of 5
Good service overall. The delivery posed no problems even if the desired time slot was not entirely respected. The after-sales service is quite correct: A spring was missing during the assembly of the trampoline which was immediately sent to me.
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A
Rating: 4 out of 5
Very good quality product. Shipping cost too expensive for an order of a protective cover
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Response from France Trampoline
Hello, we thank you for your positive feedback on the protective cover. The shipping costs are clearly mentioned before you place your order. They are 12 euros for an accessory. We send your package to a professional carrier who often delivers within 48 hours after ordering. Such a level of service often reflects on the price. In the future, if a neighbor or family member has a trampoline, combine your accessory order with that purchase and you won't have shipping costs for the accessory. The France Trampoline team.
F
Rating: 5 out of 5
Friendly, professional, perfect... The delivery is more complicated, no real time slot and does not call for the first appointment as indicated.
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Response from France Trampoline
Hello, we thank you for your comment confirming the receipt of a spare part, namely a jumping mat. We indicate on our website that the carrier only calls for leisure trampolines. The large packages. For a package under 25kg, we pass it to the DPD carrier (formerly EXAPAQ) who manages all small packages and cannot call before delivery. This is mentioned in the shipping emails. The France Trampoline team.
R
Rating: 5 out of 5
great service and product quality. totally recommendable.
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D
Rating: 4 out of 5
Fast delivery and very good quality trampoline. Only the delivery person did not respect the scheduled time, but that's another story...
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T
Rating: 5 out of 5
Fast delivery. Very good quality product, easy to assemble. The kids are delighted.
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D
Rating: 4 out of 5
Very satisfied
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A
Rating: 5 out of 5
Jumping mat received quickly. Thank you
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N
Rating: 4 out of 5
Product quality, ease of assembly (for 2) Speed of delivery. 1 small defective part: a phone call and you receive the replacement part from customer service in 4 days. Great. And the kids are having a blast!!!
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C
Rating: 5 out of 5
Great service, fast delivery, and very good product! !
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P
Rating: 5 out of 5
Very good material, quality, The color of the trampoline (green, black, gray) blends into nature Maximum safety
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L
Rating: 4 out of 5
Satisfied with the quality of the product and the delivery, the site was recommended to us by our neighbors who are happy with their trampoline. I remain a bit disappointed with the assembly instructions which are not detailed enough for my taste, especially in the early stages of assembly.
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K
Rating: 5 out of 5
Always very responsive even for accessories.
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A
Rating: 5 out of 5
Magnificent trampoline, super sturdy, with very detailed explanations for assembly... our little children really enjoyed the "trampofoot". We are delighted with this purchase.
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M
Rating: 4 out of 5
very happy
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H
Rating: 5 out of 5
Nothing to complain about!!!
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A
Rating: 5 out of 5
BRAVO for the welcome, availability, and professionalism.
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T
Rating: 5 out of 5
The shipment was fast, I installed it 2 weeks ago, the protective mat seems to be of better quality than the original.
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E
Rating: 4 out of 5
good quality products
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L
Rating: 5 out of 5
Very good trampoline. Fast and careful shipping. However, the assembly instructions are limited, not very explanatory...
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C
Rating: 4 out of 5
Very good material, technical assembly explanations leave something to be desired on how to put the protective cover on the protective foams of the metal masts as well as a lack of clarity for assembling the ladder.
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P
Rating: 5 out of 5
Excellent service.
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