Customer reviews of France Trampoline

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Nicolas H.

Rating: 4 out of 5

Published on 30/04/2015 à 20h57 following a purchase from 05/02/2015

Nothing to report

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Sandrine G.

Rating: 4 out of 5

Published on 30/04/2015 à 19h27 following a purchase from 15/01/2015

Quality of products and telephone reception for after-sales service excellent. A downside regarding the carrier who gave us an incorrect appointment, which made us lose a day waiting for it.

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Guillaume D.

Rating: 5 out of 5

Published on 30/04/2015 à 18h30 following a purchase from 12/02/2015

Excellent value for money. Quality material. Shipping speed < 2 days.

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Nicolas F.

Rating: 5 out of 5

Published on 30/04/2015 à 16h49 following a purchase from 15/01/2015

Fast shipping, quality product.

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Alicia H.

Rating: 5 out of 5

Published on 30/04/2015 à 15h47 following a purchase from 19/03/2015

hello I am very happy with both the service and the product. It was the first time I bought and I had to call to solve some doubts and the treatment was perfect. As for the product, it's wonderful, it looks of very good quality and very safe. The only flaw I found is that it came without assembly instructions, although I also have to say that we had no problems assembling it.

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Response from France Trampoline Published on 21/03/2015

Good afternoon, Thank you very much for your comment. The truth is that it is strange that it arrived without a manual. In any case, we will resend you a copy by email for future occasions. Best regards, The Jump'in Spain team

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Jeremie D.

Rating: 5 out of 5

Published on 30/04/2015 à 12h51 following a purchase from 12/02/2015

Very good service!

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Laurence G.

Rating: 5 out of 5

Published on 30/04/2015 à 11h20 following a purchase from 19/02/2015

Perfect

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Frédéric J.

Rating: 4 out of 5

Published on 30/04/2015 à 10h21 following a purchase from 26/02/2015

Good response to the shipping error. We are waiting for the missing items.

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Jean Claude M.

Rating: 5 out of 5

Published on 30/04/2015 à 08h15 following a purchase from 15/01/2015

serious company close to the customer

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Gilles V.

Rating: 5 out of 5

Published on 29/04/2015 à 20h17 following a purchase from 14/01/2015

Complete and efficient. Low shipping cost and perfect timing.

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Marie Helene B.

Rating: 4 out of 5

Published on 29/04/2015 à 19h28 following a purchase from 25/02/2015

Good product, well explained assembly. Fast delivery but not within the requested time slot so the carrier had to come back and was unhappy.

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Benoît C.

Rating: 5 out of 5

Published on 29/04/2015 à 17h40 following a purchase from 04/02/2015

Efficient service with easy access to the spare parts I was looking for. Fast shipping with a phone call on my mobile to describe a color change on the supplied springs --> no surprises upon receipt. I am fully satisfied.

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Magali A.

Rating: 5 out of 5

Published on 29/04/2015 à 16h51 following a purchase from 04/03/2015

Good quality product.

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Frederique P.

Rating: 4 out of 5

Published on 29/04/2015 à 14h47 following a purchase from 18/03/2015

serious and diligent interlocutors, fast and compliant delivery.

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Emilie C.

Rating: 4 out of 5

Published on 29/04/2015 à 12h55 following a purchase from 18/03/2015

Satisfied with the delivered product. The fixing kit was missing from the box. Very responsive after-sales service. Received the kit 2 days later.

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Jean-michel C.

Rating: 4 out of 5

Published on 29/04/2015 à 10h47 following a purchase from 25/03/2015

Good respect for deadlines and sales conditions. Product easy to assemble by following the provided instructions.

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Bertrand N.

Rating: 5 out of 5

Published on 29/04/2015 à 09h15 following a purchase from 11/03/2015

Perfect

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Aude S.

Rating: 5 out of 5

Published on 29/04/2015 à 09h15 following a purchase from 11/02/2015

Very good quality

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Yvan B.

Rating: 5 out of 5

Published on 29/04/2015 à 09h11 following a purchase from 04/02/2015

Clear website. Easy choice among a wide range. Very fast shipping. Quality item. I highly recommend.

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Xavier G.

Rating: 5 out of 5

Published on 28/04/2015 à 21h15 following a purchase from 20/01/2015

Very fast delivery, to recommend

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Gerard B.

Rating: 5 out of 5

Published on 28/04/2015 à 20h33 following a purchase from 13/01/2015

We appreciated: the speed of responses and delivery, the pleasant welcome, customer follow-up, the quality of the product

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Henry L.

Rating: 5 out of 5

Published on 28/04/2015 à 19h10 following a purchase from 13/01/2015

very good quality trampoline to see over time

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Cyrielle B.

Rating: 5 out of 5

Published on 28/04/2015 à 18h25 following a purchase from 13/01/2015

Delivery time respected, perfect customer service, responsive customer service.

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Luc C.

Rating: 4 out of 5

Published on 28/04/2015 à 16h20 following a purchase from 03/02/2015

Ok perfect, everything was fine.

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Michel D.

Rating: 5 out of 5

Published on 28/04/2015 à 15h14 following a purchase from 03/03/2015

Very good: cover wider than before (a lot of wind here)

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Ludovic L.

Rating: 4 out of 5

Published on 28/04/2015 à 11h53 following a purchase from 13/01/2015

Order and shipping: very fast, very well packaged. Trampoline: easy assembly and no issues. Each element is well thought out, everything seemed very robust. Small downside with the anchoring kit, impossible to screw the elements into the ground. Indeed, as soon as there is a stone, it is impossible to drive deeper. Usage: magnificent! From the first jumps we have fun... The children and parents are therefore delighted! Finally a trampoline that will last!

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Dominique D.

Rating: 5 out of 5

Published on 28/04/2015 à 11h24 following a purchase from 10/03/2015

Order verification by phone before registering it (well done) Very fast delivery (3 days) Product conforms to the order

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Jean-luc L.

Rating: 5 out of 5

Published on 28/04/2015 à 10h25 following a purchase from 27/01/2015

Very good service

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Alexandre J.

Rating: 5 out of 5

Published on 28/04/2015 à 10h25 following a purchase from 20/01/2015

The product is of high quality and the assembly is not as complicated as I could imagine. Delivery is fast. Just a small downside, the carrier only commits to deliver on one day, not on a half-day. But these are conditions that unfortunately become common with carriers. But regarding the product itself, nothing to complain about.

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Pierre T.

Rating: 5 out of 5

Published on 28/04/2015 à 09h28 following a purchase from 24/03/2015

Fast delivery, quality material, well-documented assembly: all good

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Vincent F.

Rating: 5 out of 5

Published on 28/04/2015 à 08h53 following a purchase from 10/02/2015

Excellent telephone reception, good advice, short delivery time

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Stephane D.

Rating: 5 out of 5

Published on 28/04/2015 à 08h29 following a purchase from 10/03/2015

Very good service and customer advice. The product is Made in France, which is a real guarantee of quality compared to low-end products from Asia or elsewhere.

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Jérôme L.

Rating: 5 out of 5

Published on 27/04/2015 à 21h27 following a purchase from 26/01/2015

Impeccable service, very fast delivery

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Yann R.

Rating: 5 out of 5

Published on 27/04/2015 à 20h45 following a purchase from 26/01/2015

very good trampoline

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Claude C.

Rating: 5 out of 5

Published on 27/04/2015 à 19h39 following a purchase from 16/03/2015

fast, very good materials,

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Gonzague B.

Rating: 4 out of 5

Published on 27/04/2015 à 18h15 following a purchase from 09/02/2015

Very good product, assembly a bit long but given the sturdiness of the trampoline, it makes sense. However, the delivery company has office hours, so delivery was a bit complicated (this should be reviewed). The whole family is delighted with the trampoline

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Muriel P.

Rating: 5 out of 5

Published on 27/04/2015 à 17h46 following a purchase from 23/03/2015

Order placed on Monday, call during the day from France-trampoline to ensure that I took the right accessory since I didn't buy the trampoline from them originally. It's reassuring and very professional.

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Laurence D.

Rating: 5 out of 5

Published on 27/04/2015 à 17h42 following a purchase from 23/03/2015

Hello, I am very happy with the product as well as the customer relationship with France Trampoline, a bit less with the carrier who did not seem happy to do his job.

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Jean-pierre D.

Rating: 4 out of 5

Published on 27/04/2015 à 15h18 following a purchase from 02/02/2015

good materials and efficient after-sales service

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Frederic L.

Rating: 5 out of 5

Published on 27/04/2015 à 13h57 following a purchase from 19/01/2015

very very good site for buying my trampoline. What I especially like is that they have all the spare parts. At the end of last year, my daughter's trampoline flipped over due to a strong gust of wind and I was able to change only the fiber bars without having to change everything, I took the opportunity to also get the stuff to fix it to the ground because one overturning is enough. I had forgotten a sleeve in my order and after a phone call they sent it to me for free. Seriously really happy. Thank you

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