Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 269 published reviews

Summary of reviews

The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.

All reviews

C
Claire D.
Rating: 5 out of 5
No worries
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
L
Lucas R.
Rating: 2 out of 5
The delivery was missing a product. So a lack of vigilance in logistics? can do better.
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Response from Freezedried & Co
Thank you for your feedback. The correct product is on its way and will be delivered shortly. Our apologies for the inconvenience. The Lyo Team
S
Sophie T.
Rating: 5 out of 5
Nothing to complain about, very fast delivery times, compliant products.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
S
Samir B.
Rating: 5 out of 5
Fast parcel preparation and dispatch. Satisfied with products purchased.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
A
Antoine R.
Rating: 4 out of 5
Perfect in every way: A wide range of products, in small or large quantities, low prices, secure payment and fast delivery.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
L
Lucie T.
Rating: 5 out of 5
Order received quickly and carefully packaged. I recommend this site for trekking purchases in particular. Lots of choice available. See you soon
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Response from Freezedried & Co
Thank you for this review, we are happy to slip into your backpack during your hikes :) Thank you for your trust! The Lyophilise & Co team
P
Pierre L.
Rating: 3 out of 5
I encountered problems when ordering (error message) but responsive customer service. Product diversity could be improved, especially since several products are sold out. I found little competition. I would probably have gone to decat but products sold out.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
L
Laurent M.
Rating: 5 out of 5
Fast, well packed. TB.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
T
Theo T.
Rating: 5 out of 5
Very good service, the staff take very good care of customers both in terms of sales and after-sales service.
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
C
Claire P.
Rating: 5 out of 5
Fast and accurate delivery
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
J
Jean D.
Rating: 5 out of 5
Fast and accurate delivery.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
H
Hugo D.
Rating: 5 out of 5
It's fast and compliant, I wish them all the best for the future.
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Response from Freezedried & Co
Thank you very much for your opinion. We wish you the same :) The Lyo team
C
Camille D.
Rating: 5 out of 5
Product conforms. Fast shipping and good packaging.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
L
Lucas P.
Rating: 5 out of 5
shipping speed La
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
S
Sophie D.
Rating: 5 out of 5
The reviews gave us a good idea of how to choose the freeze-dried dishes without having tasted them first! The delivery and parcel were fast and carefully prepared.
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Response from Freezedried & Co
Thank you for this comprehensive review :) The Lyo team
L
Laurent M.
Rating: 5 out of 5
Package prepared and sent in record time. Quality product sold. Very satisfied with my purchase.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
E
Ethan A.
Rating: 5 out of 5
I have placed several orders on your site and all have been treated very seriously. Fast and careful shipping, high quality product Thank you very much.
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Response from Freezedried & Co
Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and your trust :) The Lyo Team
N
Nicolas D.
Rating: 5 out of 5
Delivery as agreed.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
J
Julie D.
Rating: 5 out of 5
Perfect service! Thank you
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
E
Elise R.
Rating: 5 out of 5
Perfect, fast shipping, large selection with the possibility of consulting the reviews that guide the purchases, I always come back to this site for my freeze-dried food and more, I recommend it.
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Response from Freezedried & Co
Wow! Thank you for your opinion, we are touched by your comment. Many thanks for your trust :) The Lyo team
C
Comprador Verificado
Rating: 5 out of 5
Speed and efficiency
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Response from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your confidence. The Lio team :)
L
Lucie D.
Rating: 5 out of 5
Always top notch, very good and fast customer service. I always recommend
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Response from Freezedried & Co
Our small team is keen to do well, so thank you very much for your feedback and trust :) The Lyo Team